I wasn't happy with the service I received. I went in to pick up two small packages and was charged…read more$12, double what I've paid in the past. The staff member on duty was very standoffish and even accused me of faking my online payment receipt, which is wild. They also no longer allow cash payments in Canadian currency, only U.S. cash or pre-payment online, which is inconvenient if you stop by on weekends without U.S. cash on hand. Overall, the experience was frustrating, and I'll be looking for a different parcel service going forward.

Awesome place and great service. The people that work there are super friendly. Good place to…read moreorder products that don't deliver to Canada. Ok value for money if product has free delivery.

Located in the beautiful Buhl building, this is a small and efficient store. Fast and friendly…read moreservice. I've never had to wait in line. The employees are very kind.

All good with my delivery to California from a Demouchelles auction purchase. Quick delivery and…read morecommunications. Reliable shipper. Thanks!

Sunset International Shipping are very professional and reliable folks. I had my international move…read morefrom the US and they were the ones who delivered my household stuffs at my home overseas. I was impressed with their on time and 100% quality services. The communication end to end was simply great and up to the mark. All instructions for custom clearance, paper work, plus delivery were clear, detailed and helpful. There delivery boys were expert. They were two and did all my work in just 4 hours. Shown all my stuffs, assembly some of my IKEA furniture with the highest quality. Overall highly recommend Sunset International Shipping folks for any domestic and international move. Thanks for the smooth move guys!

They were very helpful with an over seas project that needed to be taken care of. The pricing for…read moresuch a big task was very reasonable. They were very competitive against other companies as far as offering various budgeting routes. Shipping by sea worked out well and I loved the full service option making it so you don't have to lift a finger. Thank you!

The business is in a convenient location and has great customer service which are two ingredients I…read morelook for in this type of business. I had an international package that needed to be shipped within a week via DHL. The manager (and owner I think) was thorough and helped me complete necessary paperwork before he carefully wrapped my goods with bubble wrap and put it in the shipping box. The international shipping prices are not cheap. However, the gentleman who took care of my order gave me a generous discount which I really appreciated. The building is clean, organized and it seems relatively new. There are desk top computers with printer access available for rent. There is a private parking lot in back of the building and plenty of street parking is also available. I highly recommend Post Express for your domestic and international shipping needs.

From the owner: MoneyGram, ups, dhl, fedEx, uspsread more

Excellent customer service. Unlike competitors, Best Way is always willing to go the extra mile…read morefor their customers. Today the associate spotted an error on the shipping label I printed. Fortunately she was able to print a new one for me. She saved me a lot of time and aggravation. Oh and by the way in addition to fantastic customer service there is plenty of nearby parking.

From the owner: In addition to providing full service shipping for our domestic customers, Best Way is uniquely…read moreexperienced in International Shipping and High Value items.

I wanted to give a shout out to this place, I was coming from out of town and needed some prints…read morereally quickly. Found this place, at first I didn't think anyone was there but I didn't get his name but he was super helpful. Making prints and getting them on a Sunday morning, I can appreciate his willingness to get it right. Thanks a lot for some last min prints I needed. Also way cheaper than fedex, probably going to switch to UPS for future prints.

Sajon took the extra time to ensure our very fragile item was packed well, and delivered safely…read more Very friendly. Great guy, and great shop! Will come here again to ship.

I very highly recommend Craters & Freighters - Detroit for shipping larger items like fine…read morefurniture. We had a teak dining table and 8 chairs (total weight of 420 pounds) that we needed to ship from Lansing, MI to Scottsdale, AZ. We initially tried to find a "less-than-full-load" moving company provider that could add our items to a load. No luck. We then checked with a package shipper. They advised us that they couldn't handle the items, but suggested we contact Craters & Freighters. We found that Craters & Freighters had offices in many locations throughout the USA. We contacted the Detroit location and spoke with Sandy. She was very helpful and professional in working with us to arrange the shipment. (We found that the rate was reasonable and comparable to the rates if we had found an acceptable "less-than-full-load" moving company.) When the shipment arrived, we were blown away by the quality of the packing. The shipment was contained in 3 large crates. The furniture was very carefully packed/padded to prevent damage. Once we unpacked the items, we found to our great satisfaction that they had made the long trip without incurring any damage. The end-point shipper contracted by Craters & Freighters - Detroit was XPO https://www.xpo.com/. We were also very pleased with the quality of their delivery service. Dave, the driver for XPO commented to us that in his experience, Craters & Freighters provided exceptional service - noting that many of the art dealers in town frequently used them for packing and shipping artwork to and from their galleries. If you need this kind of special packing and shipping service, you cannot go wrong working with Craters & Freighters serving your community.

This is one of the best packing places I have ever worked with! The guys busted their ass many…read moretimes for me to get a shipment out. However, I have caught them a few times, on the clock, at the Club House (on Crooks Road) eating and drinking beer. But who am I to say anything. Also I caught them at Twin Peaks (hitting on the ladies) when our office was in Troy. I have got them pizza and they never got me anything ! But overall they do a Good Job!

This is my preferred Detroit address. I had an out of the ordinary situation and the staff were…read moreresponsive, kind, helpful and went above and beyond to help me out. I find the price to be very fair for the service provided.

Great establishment with amazing employees! I work in the same building on the 4th floor so I…read moreoften see the employees. All of them are polite, well-spoken, helpful young people. They hold onto packages I have delivered to my floor, but because USPS is often very lazy, they will leave it with MyDetroitAddress on the 1st floor. The employees there don't have to hold it for me, they just do so because they are great people. I highly recommend using MyDetroitAddress if you live in Canada and want an American address.

3670 Woodward Ave, Ste 102 Detroit, MI 48201 - Time after time, I've required printing services…read morefrom CANVAS or mix Media and it's a sabatoge. 98% of the pictures are too dark, cut off lop sided, my name is cut off on the print and on the scan. It's ALWAYS A REDO BUT THEY CHARGED ME $9.90 FOR THE SCANS. They always request that you leave the job which requires cost of gas to increase only to receive a botched job and they will request you to leave it again only to provide the same. They need a Manager to oversee the quality of the work because of continuous rework.

Horrible customer service they just stand around then will start working on the next person when…read morethey not even done with you and the tell you step to the side no care in the world to help the customer figure out how to print a label just go to the ups store

Recently won/bought a small fragile painting (over 100 years old) in a DuMochelles auction. The…read moreauction house provided a link to Pak Mail and my experience could not have been more positive. Leonardo & Bob communicated the quote & timing expectations. And the painting package arrived well-packed and beautifully/safely intact! Very recommended!

So, the other day as I was headed to work I needed a quick stop to mail a birthday present. Surely…read moreyou say, by 9am the post office will be open?? Surely you'd be wrong in Ferndale! NOT!! However- have no fear you people that anticipate a business will be open by 9- a time that most poor souls are at work, getting to work, or already slaving away by this time. Because! Pak Mail is open. Now they aren't the cheapest in town... but customer service is their game. If you kindly ask for the most expedient and cost effective method- they will tell you. They will also pack it for you, label it for you, etc. I've been in here a few times, not always best deal, but effective. Additionally they are a package return for Amazon! Bonus!!! AND they are seconds away from the post office that only opens at 9:30 am.