I've been going to Detroit Mailbox for many MANY years... I liked their previous location, however they are well aware they need to be close to the border. For an easy low LOW price, they always receive my packages, and they've always taken good care of them. I've literally got zero to say that is negative about them. They notify me as soon as they receive my package, I've never ever had a problem, and as much as actually calling them on the phone can be difficult a few times I tried..it's because they are a busy place. But why? Because lots of people use them, and they are GREAT for what they do. Being so close to the border, and being able to ship to a US address saves LOTS of money in added costs, and saves LOTS of time crossing the border via regular postal methods. If you are Canadian and within driving distance of Detroit... no reason you shouldn't be using them. read more

I've been a client since Ryan started the service up and can't imagine being without it. It's so easy and it saves mr so much money it's not funny. US shippers often times don't want to ship to Canada since they can't track their shipment and if they do they charge too much. Now it's inexpensive, easy to track and easy to pick up. Detroit Mailbox is conveniently located just minutes from the tunnel exit (1 minute by car) and has free parking. Afterwards I usually drive the extra 6 blocks to get to Speedway and fill up the tank with discount gas making the trip pay me for having gone over...lol. The staff is great especially Angie who is a real sweetie and is dedicated, conscientious and helpful. I think Ryan should give her a raise. ;-) read more

Detroit Mailbox really fulfills a necessary service for Windsorites and Essex County residents. Nothing bugs me more than paying ridiculous differentials in shipping costs because my order needs to get to the other side of the river. The people who work here are really friendly and helpful. I use this service frequently and I've never had an issue. The sales are always a great deal and parking is a breeze. Even the building they're located in is gorgeous! Now if only the customs agents knew what Detroit Mailbox is it would really make the process perfect. read more

I use DetroitMailbox.com to receive all of my US internet shopping. The price is right, the location is perfect (only a couple of blocks from the Detroit / WIndsor tunnel) and the parking is free. Best of all, the people are very customer focused and do whatever they can to help you. It's easy: you use the DetroitMailbox address along with your name and then send DetroitMailbox an email from their website to let them know your package is coming ... When it arrives they contact you by email... and they're open on for pick-ups on Saturdays...Bernie L. read more

What a great service. This has saved me hundreads of dollars since I have started using this method to order itemsd from the states. Even with the drive from Kingsville, I save the excessive brokerage fees and also the HST (most of the time, depending on the customs). I even get a chance tio fill up the car, which more than compensates for the tunnel fares. No hassle to find the pickup location, save parking and a very secure building. I can get items that I order faster and a whole lot less in shipping fees. I definately recommend this service. read more

I live in Windsor, Ontario. I am very satisfied with the service. The staff are friendly and they are very prompt with their communications. Detroit Mailbox is located a few very short blocks away from the U.S./Canada tunnel so it is very quick to pick up a package and be on your way. I pay lower shipping costs overall and receive my packages from the U.S. 1.5 to 2 weeks faster than if I have them shipped to Canada. I would recommend this service to all of my friends (in fact, I have recommended it to friends, family and co-workers). read more

I LOVE DETROIT MAILBOX!! This is the greatest thing since sliced bread! I do a lot of online ordering, and living in Windsor (Canada) this has saved me a ton on shipping fees & duties. The staff is absolutely wonderful - so courteous, friendly, and helpful. As a previous poster stated, they had no problem staying a little late for me since I was held up at the border. They make it easy to get my parcels quickly and their rates are absolutely affordable. I will be a customer for life! Love them! Thank you Detroit Mailbox. read more

Detroit Mailbox has a very convenient location for us living in Windsor, On. Can easily access it from the Tunnel or even take the Tunnel Bus across and get dropped off a mere 200 feet from Detroit Mailbox. They respond to you when you send in your email telling them you have a parcel on the way and then contact you by email as soon as your parcel arrives. Very quick to find your parcel when you come to pick it up and very friendly. Price is right also. Will continue to use DMB.com as my Detroit address. read more

What a fabulous concept. I live in Windsor and now I can save on shipping when I make purchases online. The location is close to the border and easily accessible. There is a parking lot right there as well. The staff is extremely friendly and even helped carry an item that I had ordered down to my vehicle with me, so that I wouldn't have to make multiple trips. If you're a history buff or just enjoy architectural details, then you will enjoy the original details of the building as well as its history! read more

So convenient! I live in Canada and hate paying the overpriced shipping fee for items purchased online in the States. Detroit Mailbox offered the perfect solution. Even with the toll across the border, and the small fee that Detroit Mailbox charges, it's still less than what I would pay to have the item shipped to Canada. The staff is also very friendly and is helpful via email regarding any questions about the items shipped to their address. I highly recommend this service. read more

Detroit Mailbox is fantastic! Such a great idea - wondered why I didn't think of it myself. I frequently shop online and before Detroit mailbox I had been paying ridiculous "international shipping fees" and having many of my shipments delayed at customs - now I get my items delivered within days at Detroit Mailbox. They are conveniently located within minutes of the tunnel and staff is flexible and accomodating with pickup hours. It almost encourages my online shopping ;-) read more

My husband and I have used Detroit mailbox more times than I can count in the past year and I have absolutely nothing bad to say about it..... the staff are incredibly nice and it's super easy to get to from the tunnel. We stopped shipping to my sister-in-laws house completely now since it's so convenient... and I don't have to feel guilty about cluttering up her house. We love it... pretty sure we've referred just about every family and friend we know! read more

I LOVE IT! What a brilliant idea. There are a few companies I love to shop from in the USA especially for my husband for Christmas etc. NOW I can! Thank you for the service and for being so friendly and helpful when we come for a pick up. I would recommend this to everyone in need of this service. We have had it for over a year now and have saved so much in shipping and my honey has received gifts he would never expected otherwise. read more

Detroit Mailbox provides a great service! Being about 2 minutes from the tunnel ensures a convenient way to pick up your shipments and save loads of cash at the same time. Longer hours in the evening wouldn't hurt but ever since they extended their hours to include Saturdays it's been easier to get there while they're open. The staff are super friendly and even chased off people asking us for money outside! read more

Detroit Mailbox is just wonderful, It's so easy to use and access from the tunnel is very convenient. I have parcels shipped there at a much lower cost than to my home and there has been one occasion when I would have been unable to have the product delivered to Canada, but had no problem having it shipped to Detroit Mailbox. I would highly recommend it for very professional, friendly service. Carol G. read more

I've been using this service for almost a year now, and I can't say enough good things about it. Their location is a breeze to access, and the staff have been really great to deal with. Saturday pickup availability is a big plus for me as well. I've been recommending it to all my friends - just a super value. My only complaint is that now I'm finding it waaaaaay too easy to buy stuff stateside!! read more

I love the Detroit Mailbox...they have a great location just a couple of minutes from the tunnel. I now get all my packages sent there to get my U.S packages within days instead of weeks, not to mention the hundreds of dollars that I have saved on shipping and brokerage fees. All the staff there is super nice and always helpful. I would highly recommend this service to all my friends :) read more

Detroit Mailbox is definitely a plus for me. I do a lot of shopping in the U.S. and avoid shipping costs as most purchases hae free shipping within the continental United States. Then just a quick trip across the border and I have my purchases and save hundreds of dollars yearly. Just a couple of minutes from the tunnel, could not be more convenient. Highly recommend Detroit Mailbox. read more

Fantastic location just outside of the tunnel and EASY parking!! Every time I have sent packages to Detroit mailbox they have emailed me to let me know my package has arrived saving me the hassle of driving over and paying toll only to find nothing like when I was using UPS. Love using Detroit Mailboxes and have referred them to everyone looking to save on shipping costs! read more