I didn't get to work with them this time but appreciate their prompt response in assisting me with…read moremy business printing needs!

You would be at a loss if you go anywhere else ! Class Act…read moreall the way ! Promised my production to be complete within a week, had it in my hands in 24 hours !! Amazing

Got my order done quickly and helped me make sure my complicated order was done exactly how I hoped.read more

A wonderful company to do business with ! Great service and quality work! Printing was completed on…read moretime. Will definitely use again. Highly recommend!

I've been here a few times to return packages and the staff is nice and quick. I've can without a…read morereturn label printed but i was able to email the pdf of the label for them to print it. this has been super helpful since i don't have a printer at home. they've treated everyone before me great. if there was a wait, they were explaining some processes to customers which i think helps people not become frustrated. Bonus that lines move quick too with at least two register stations open at all times i've seen. I'll always opt to come to this location :)

I wish I could leave a 5-star review, as this location is closest to my home and I've built…read morerelationships with several staff members. Unfortunately, there are multiple extremely rude employees -- including at least one manager -- who have repeatedly made me feel embarrassed, uncomfortable, and unwelcome simply for being a customer. I understand this store gets busy. I understand customer service is hard, employees are tired, and people want to leave on time. That does not excuse treating customers poorly. On numerous occasions, I've been spoken to in a condescending, mocking way about how many packages or returns I have -- as if I should feel guilty for using the services the store exists to provide. What makes this worse is that customers who arrive after me are treated kindly, with smiles and warm greetings, while I am singled out. When I pointed this out, I was told it was because they "only had one item," which doesn't explain why yet another person who arrived after that was also helped without issue. Tonight, I was greeted with, "Why are YOU here so late?" -- even though the store was still open and I arrived about 10-12 minutes before closing. When I confronted the older blonde employee about it, she claimed she was "just teasing," which felt like gaslighting. Later, she added that they "know I always have so many returns," even though I had about eight items -- some of which were shipments that earn the store money. I am organized, prepared, labeled, and efficient, and I was out only a couple minutes after closing despite her moving very slowly and rescanning items repeatedly. What was most upsetting was that another manager witnessed this interaction, laughed, and scoffed when I mentioned leaving a review. That response alone is unacceptable -- especially from management. This behavior is not new. The same older blonde employee, another dark-haired woman, and a male manager with red hair have repeatedly shown annoyance, avoided helping me, glared at me, or made rude comments. I now avoid coming in based on who is working, and often choose other locations or USPS just to avoid being treated poorly. I have spoken with employees at other locations, and many have already heard similar complaints about this store -- which explains why customers go elsewhere. I rarely speak up, but tonight I was laughed at and dismissed, and it even upset my daughter, who noticed the behavior. That crossed a line. I want to be clear: Kathy and Jayden are wonderful -- kind, professional, and the only reason I've continued coming here. Jayden is incredibly sweet to my daughter, and Kathy is always warm and respectful. Connor has also been professional. They deserve recognition. Customer service is not easy, but taking frustration out on regular customers -- especially polite ones -- is unacceptable and terrible business practice. I should not feel anxious or apologetic for using a service I'm paying for. I will be contacting corporate.

Amazed at how great my poster turned out. I hired an artist to create a band-like gig poster for my…read morehusband as a gift for our 10th wedding Anniversary. It has so many details on it. I was going to get it screen printed but that was $250-300. Tony assisted and got my 18x24" color poster made for under $30. With a matte finish, it is perfection! I am blown away and so impressed with the whole experience. Friendly customer service, great quality printing and attention to detail, outstanding prices. Super happy customer. Thank you!!

So ...starting with the positive. The quality of printing is not bad. My fiancé and I had some…read moreprinting done for wedding save the dates and they turned out as expected. Keep in mind that they were pretty simple postcards, so nothing complex. However, service is extremely unfriendly, and unhelpful. Specifically the young lady that works here was not interested in helping me. It was very clear she just wanted me to walk back out the door, which I did after spending 5 minutes explaining 3 different times what I needed and her giving one word responses and telling me only what they couldn't do. With 10+ different printing services in the area, not sure why anyone would settle for potentially having to deal with someone so disinterested in helping customers.

Steve was so professional and he personally delivered Obituaries for my Father's funeral…read more Discount Printing came through when other larger print shops couldn't. I really appreciate Discount Printin!

Steve and the company created both obituaries for my grandparents who passed away 13 days apart…read more We've never had to get obituaries printed before, and we had a tight turnaround, but Steve was very understanding, flexible, and produced great programs for their funerals. I was impressed by how easy the form was to fill out online (to let him know exactly what we were looking for). He was willing to meet me at Starbucks to pickup the order and then the second time around, he surprised us and delivered the obituaries straight to our door. This is a great business and I would rather order from a small business that leads with compassion and care than a large company any day. Thank you Steve and Discount Printing for making a hard and dark time a bit easier to navigate.

The staff at CR Hill, especially the blonde lady at the counter, have been gracious and extremely…read morehelpful to me. I can't think of any supply store quite like it. I took my first two metalsmithing classes and didn't know the first thing about recreating a simple ring I had admired, a few weeks later, I was able to return wearing my creation, most of which I was able to build at home using their tools and products. Both of the ladies I worked with have been friendly and patient. They help newbies finesse their projects, recommending materials, and strategizing. If you live out of the area, take the time to make a visit. Even though they have ways to order online, seeing their place in person will spark ideas and secure your decision to be a dedicated customer. I highly recommend taking a visit. Thank you CR Hill!

BRYAN TIPPED ME!! C R Hill is the best place to get whatever C R Hill gives to their consumers…read more Tbh, I don't know what exactly their business is but, they made enough money this quarter to tip me this month! (4 stars because $2 is a little stingy to deliver to a place that is out of our delivery range)

I have needed a couple of small projects reproduced. In both cases, I got exactly what I wanted…read more Bob was recommended to me by another artist. The reproductions were excellent; he had the perfect papers; and he printed an oversized job (36"x3") for an accordion book all on one long page - no gluing for me! His prices were very fair and, did I say, the reproductions were excellent! He's a gem.

Bob is the most honest, hardworking person I have ever met. He is good at what he does, the work is…read moreflawless . Stop here for all your design needs.

TL:DR Rude staff seems to thrive on wasting customers' time. No passport photos…read more I came in for a passport photo. As always happens here, I had to wait like 10-15 minutes. Once my photo was taken, it would not upload to their system to print. The guy who took my photo had already complained about a colleague changing the camera settings/doing a factory reset on the camera. I offered to come back in an hour. He said to do that or call. I was planning to drive by and figured it would take less time to just stop in. (Given the wait times, I would have probably arrived by the time I got off hold.) When I returned, there was no one in line, yet I waited like 10 min. I asked if the camera had connected to the system, and they had to check. Apparently, no one had bothered to look into this. Rather than someone checking, two of the staff members started yelling at each other about who did what with the camera. One of them sort of seemed to check. Alas, I got the impression that the person looking into it would not know what to do with an automatic update on her own phone. This continued for several minutes without anyone really addressing me. Several people who were waiting in line left. Finally, I asked if there was any chance of getting the photo, they confirmed there was not. Then the guy who took my photo walked in and got snippy with me, "I told you to call!" I walked out. When I initially arrived the first time, I also did a package drop-off. Because I couldn't get the packaging slip to print, my package had to be manually returned. It would have taken less time to return it at Somerset.

The store manager seemed nice and I was happy that a team member came around to take care of me…read morewhen he saw how annoyed I was that the old woman in front of me was droning on, asking a thousand questions, saving me valuable time. However, my real issue is with the preorder. I emailed a print job and called to confirm they received it and when I could pick up the order. The woman on the phone "helped me," telling me it'd take them a day to get it ready (seemed too long, but w.e.) and that was it. I instructed her to use the cheapest stock paper they had, as it's a new business and I need to keep costs down. When I arrived my copies cost my over $56 dollar and was printed on glossy (film like) paper. I didn't have the time or temperament to have them reprint, but it just goes to show how the company will take advantage of customers where and when they can. NOT GOOD.

Another job well done! The very best place for vinyl graphics. Very professional and great…read moreinstallation. Thanks again Tina!

From the owner: I strive to make every job as quick and easy as possible, from that very first contact. Most of my…read morework comes from word of mouth referrals. I must be doing something right! ;-) My specialty is making my customer happy, that way they'll call me again and again!