I totally concur with the previous reviews. Bruce and his staff have always been more than…read morecourteous to me. I once even shipped a desktop computer and they made sure it was wrapped and packed so it could make the 550 mile trip to its destination. You don't have to wait in a line like you do at USPS. And their rates are reasonable too!!!

Bruce is the Proprietor and he rocks. I have been using The Mail Center for many years and I know…read morehe will get my packages and letters where it needs to be and on-time at a good price. The customer service is awesome and he truly cares about his customers!! Necie E.

There is a U-Haul truck rental service associated with this location which was perfect for a recent…read moremoving need. Andrew was exceptional, the service was incredible as he even provided his cell phone should I encounter any issues after hours. Having rented numerous trucks from various U-Hauls around the country this location and specifically Andrew's attention to detail made the normally stress-riddled aspect of moving truck rental moot. A great experience with exceptional customer service. Thank you Andrew! Martin

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

I wanted to write a review about my experience , I wanted to write a review about my experience at…read morethe UPS store in Mchenry on the corner of North Illinois route 31 and Bull Valley Road in Mchenry. We had the experience of working with Mary, one of the employees at the store. She is a member of the Mchenry chambers of commerce and is a wonderful employee. Mary took time out of her schedule to print a line cut back to back pages for us and did an excellent job was effective was resourceful and used our time respectfully furthermore, Mary printed a large poster on semi- glossy paper, and did a fantastic job printing a welcome sign for an upcoming event for us. I highly recommend Mary and the UPS store in Mchenry for any of your printing needs in Mchenry County. I highly recommend,Mary to get a promotion for her hard work and dedication to UPS in Mchenry. She's a valuable strong, kind and compassionate employee who helps customers and treats customers with the best. at the UPS store in Mchenry on the corner of North Illinois route 31 and Bull Valley Road in Mchenry. We had the experience of working with Mary, one of the employees at the store. She is a member of the Mchenry chambers of commerce and is a wonderful employee. Mary took time out of her schedule to print a line cut back to back pages for us and did an excellent job was effective was resourceful and used our time respectfully furthermore, Mary printed a large poster on semi- glossy paper, and did a fantastic job printing a welcome sign for an upcoming event for us. I highly recommend Mary and the UPS store in Mchenry for any of your printing needs in Mchenry County. I highly recommend,Mary to get a promotion for her hard work and dedication to UPS in Mchenry. She's a valuable strong, kind and compassionate employee who helps customers and treats customers with the best.

I brought in a family genealogy make copies. It was about 2 inches thick and I thought it would…read morecost a fortune. They ran N the copies in a matter of minutes and it didn't cost more than $10.00.UPS EVEN PROVIDED covers for my genealogy. Nice touch and reasonable price. James Herman Hiemenz

They are excellent,all your mailing and printing needs can be met here. I have a hard time getting…read morein and out of my car so the drive up window is so very convenient. And You always get a receipt.

This is a great place! The owners are very helpful. They are very friendly and kind. I had…read moreseveral important items delivered and needed forms notarized and copied. The work was awesome. And the dogs are very friendly and sweet! Highly recommended!!!

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

The store was very busy but moved fairly well. Everything was explained and I was told what to…read moreexpect for delivery of my item. The receipt was clear and the salesperson circled the information he had verbally explained. Impressive customer service.

I had an Amazon package to return and Amazon told me to go to UPS. I've done this before and there…read morewas never any cost, but for some reason, the young man at this store said I needed to purchase packaging in order for them to accept my Amazon return. I had to buy a padded envelope and then he took my items, but as of today four weeks later, Amazon says they never received my return items and the window to receive a refund has passed. So what kind of theft is going on here? You fraudulently charge me for packaging and then just keep my Amazon items? Very scummy.

When the mailboxes on a single post were severely mangled by the snowplow, the city wouldn't…read morereplace them, but instead re-bent all the twisted metal into a rusting mess. Needless to say, it was clear they wouldn't last much past summer. Paul, Kathy and the entire group was friendly, professional and quick. Order was placed on Monday, and the new mailboxes and post were on display upon returning from work on Friday the same week. I know it'll be 10-15 years before I need to use their services again, but, in the meantime, I will highly recommend them.

If you are looking for a professional job done right, this is the place to look. You would think…read morethat it is easy to install a mailbox, however don't think everyone cares about the details. Our mailbox was knocked over by a paving company doing street work and they replaced it. I wouldn't believe that someone would have a foot base and use spray foam to hold up a mailbox pole. Needless to say, Paul and his crew came and did the job right!

As a seasonal business, the Intelligent Office has allowed our company to get to the correct level…read moreof front end staffiing by simply forwarding our phones. When we have advertising active, we want to make sure that every call is answered by a person. Donna, Ruby, and the whole squad do a great job of making sure that we never lose a prospect, and every customer feels appreciated.

Donna and her team are great. As a busy healthcare professional and small business owner, I needed…read morea top notch answering service to help relay messages and schedule appointments. I have used their service for 8 months without a single complaint. Highly recommend.

Great service and outstanding patience with everything I needed. I was given clear instructions on…read morehow to prepare my files for printing, all while helping other customers and keeping the store flowing smoothly. I never felt ignored or left waiting. The multitasking was done incredibly well and made the entire experience stress-free. I've used this place many times and have always received outstanding customer service. Highly recommend!

Went twice to get my skis boxed up and shipped out they packaged very well and easy and convenient…read more Excellent service Thank you so much !

TERRIBLE customer service. Impossible to get timely answers about  upcoming delivery details of my…read moreTempur-Pedic the day prior .  Kept on hold for 30 minutes waiting to speak to an agent  to determine delivery time window.  My call was automatically transferred into voice mail and no one returned call. At 4pm I finally reached someone in "Customer Service" who said my delivery was scheduled between 7:30-9:30am the next day necessitating me to reschedule my 9am doctor appointment. Then,  at 5:30pm , I received a text message from Fedilitone informing me my delivery was scheduled between 3:30-5pm, (not 7:30-9:30am as the live agent told me) I will issue a follow up review concerning the actual delivery!   Tempur-Pedic will be informed about this. ---------- Day of Delivery update. Jeffrey, the delivery driver contacted me and said he could deliver the Tempur-Pedic products an hour earlier than planned. He and his assistant did an OUTSTANDING job on the delivery. They were highly professional, careful and knew exactly the best way to unpack everything. They completed the delivery in under 30 minutes. They apologized that the entire delivery scheduling and notification was screwed up by Oscar. I've changed my star rating from one star to four based on today's delivery service. Thank you Jeffrey!

If only I could leave a zero star review…read more I purchased expensive furniture from a company and had no choice but to use their delivery partner, which is Fidelitone. When my furniture was ready, I received an email to schedule my delivery. Hilariously, I was only able to choose one day. I went through the entire calendar year to see if it was a fluke but no, just that one day. So I moved all of my meetings and used a day of PTO to receive my delivery. The evening before my delivery, I get a text letting me know my delivery window is 5-9 pm. Insane. I have never in my life had a delivery window so late. I also unfortunately had a super important event that night. Remember, I had no choice but to choose this date. So I call the number given to see if there's any way to get an earlier delivery window. Over 6 calls by me and 2 by my husband over the next day and a half. I keep getting the runaround. I'll get told I'm being transferred to a manager only for the person I to whom I'm transfered is not a manager and takes down my number for a call back that I never receive. Finally, after this happening numerous times, I finally get transferred to a customer escalation manager. Please understand that I am being kind and not raising my voice or anything during this whole time. I make sure to let them know that I'm frustrated with the company as a whole, not with the individual customer service representatives. The last person I talked to informs me that I can reschedule, but I have to pull my delivery from the schedule to be able to see what my options are. She estimates that it'll be a few weeks out before I can even schedule a new delivery. And that I cannot ask for a particular time window. At this point it's also too late for them to actually request a change even though I had been calling since the moment I got the text message with my insane delivery window. I should also note that this last representative also informed me that the warehouse that had my furniture has no phone number and the only way they can contact them is via email. I don't know what kind of company this is, but that is absolutely insane logistics. All of this could have been prevented if their scheduling service was at least somewhat competent, if their customer service Representatives had any training, and if you could choose a preferred window. Awful company. In the future I will be asking companies who they use for their third-party delivery service and I absolutely will not be purchasing anything that uses fidelitone.