Hak is great, nice and helpful. Best service. Thank you!read more

Great convenient location and easy access from the 240. It's hard to find a shipper that takes…read moreFedEx, UPS and USPS. The owner/operator, Hak, is an incredibly kind and courteous man. He was very personable and helpful with my long list of shipping needs. So glad to find this place in the neighborhood!

Great shipping drop off service and friendly staff. The place is well located and good amount of…read moreavailable parking spots

This place has been a life saver when I've needed to drop something off to ship, make a copy, get a…read morenotary and scanning and sending a document when my computer has been down. There is usually only one person working, so be patient when you are in there- the guy who is usually in there is quick and efficient, so you aren't going to wait long.

Fantastic, timely, gracious service! I wouldn't go anywhere else! Very knowledgeable about all…read morethings shipping. Tim and Sarah are the best!

Absolutely the best people who are so friendly and professional. I am so glad I found this place…read more Whether I am returning packages to Amazon or shipping my personal packages..they take care of it all with efficiency.

Crazy good customer service! Highly recommend. They offer full service, packing, shipping pretty…read moremuch any method you want.

So recommend them over the Farragut post office. They are friendly, helpful, and have great…read morecustomer service.

Very convenient for anyone in the Highlands area. Staff is extremely helpful and very friendly.read more

BE CAREFUL!!! Do not waste your time or money. Huge lack of professionalism. I left 9 items to be…read moreshipped across the country and only received 8. Moreover, I was told that I would be charged $200-$300 and was charged upwards of $600. I was also told that my items would be reinforced with tape and professionally packed and everything came destroyed and broken. I have over 20 pictures that I will be posting online (see here), as glass and razor blades came flying out of the box and all of my personal items (even a bin marked *important) were shipped in the same box as breakable toiletries. I've had to toss almost everything, and what I still have left wreaks of nail polish. The owner of this business had the audacity to call me a liar when I had a complete inventory (that I provided) of the 9 items I left at their store, and I only received 8. The customer service is some of the worst I've ever experienced in my entire life. One of the employees actually told me that it was not necessary for me to speak to a manager because they wouldn't help me. Are you kidding me right now? I am beyond appalled and have no idea how this place is still in business. They run their operation like a complete shit show. I was offered $200 but was not offered a refund or any sort of genuine apology. I'm mostly upset that my claim was not taken seriously, even after sending these 20 photos to the owner. This is completely unacceptable. Any business with clout would be appalled if this happened to one of their customers and would offer a full refund without a doubt. At the end of the day, they promised me professional packing, and you can see what I got, on top of an item being missing. It took me over 3 hours to clean up this mess.

I brought in a Amazon return It had two boxes he told me it had to be in one box I said this is…read morehow it was delivered He Said not my problem He said he could sell me a large box or I could tape the two boxes together. I ask if I could use some tape he said no I could purchase some what happened to common courtesy.

Expensive and you are on your own with follow up if any problems. No one answers the phone and the…read moremailbox is full. They really don't want to help you once they have your money. The tracking is terrible: my package was out for delivery, then flipped to "On the Way." Attempts to contact the store or UPS went nowhere. Can't talk with a human. The voice systems redirect you elsewhere. I have very little confidence in this business. Will not use again.

I love this place so much it's full of people who care about you like it's their own business now…read moreI've used my fair share of print services in the past for a multitude of reasons and I got to say this was one of the nicest experiences I've ever had in my life. When I went in and consulted with him they took the time explained everything went over the process and got it delivered ahead of schedule would highly recommend these guys

From the owner: Since 1995, Mail Works has made design, print, and mail easy (and even fun). We’re a local,…read morewoman-owned team of 13 specializing in digital and wide-format printing, full-service mailing, and excellent customer service.

They make life so much easier, great staff too, very friendly and helpful. I drop off here several…read moretimes a week.

We needed some copies made of random documents. Some were handwritten, some were typed, and some…read morehad highlighting. The helpful folks at PostalAnnex took the time to separately copy, so that the highlighted pages were color-copied for legibility. They also took the order, and my phone number, and called us when the order was ready. The price for the copies was very reasonable, as well. I highly recommend Postal Annex, and would definitely use them again.

I stopped in to return something I bought off of Amazon. I walked up to the young lady and said…read morehello and she didn't say anything back to me I repeated my hello again and still nothing. I said you must be having a bad day. Immediately she said if you're not happy with me you can find somebody else to help you. You could have knocked me down with a feather. I was so surprised I then said I'd like to see your manager correction: She said no you cant. She asked for my QV something code and I said I would like to see your manager, Again she said you can't. Now can I see your QV something code whatever it was she was wanting. I said not until I see your manager. She repeated her statement you can find somebody else to help you. I don't know if this girl was having a bad day or she was depressed but I picked up my package and just walked out. I turned around and said, all I was looking for was a friendly face. This girl really surprised the heck out of me with her nasty attitude

For the first time in the four years I have lived in Waynesville, NC, I have run into a store that…read moredoes not have the register and/or scan on the product updated. On the shelf, item says $4.99 each. I bought 2 items and gave a discount code of 15% to the checkout girl. When I was told the charge was $10, I questioned why when I had a discount code. Then, I was told they had not updated the amounts in the system. Of course, I would be charged more, not less than what was the right amount. When I lived in Arizona, this kind of "mistake" happened all of the time, but because it never happened here, I thought it never could. I am reporting this to warn any customers of this Staples that they should always check to be sure they are being charged the correct price since this store doesn't update prices.