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    The UPS Store

    2.8 (4 reviews)
    Closed 8:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

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    Shipping centers

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (15 reviews)

    I've been visiting this UPS location on and off for over a year and never had an issue until today…read more This store has two doors, and from my repeated visits, it has always appeared that people line up based on the door they enter from. Today, when I walked in carrying two mid boxes, there was no visible line on my side, while there was a long line on the other side. To be clear: I was not trying to skip anyone. I was consciously and politely letting people from the other side go ahead of me, anyone who appeared to be there before me. I stepped aside intentionally and waited. Despite this, a woman standing in the other line made a sarcastic and humiliating comment toward me, which felt completely unnecessary and disrespectful. What bothered me most was that an employee nearby did not step in to clarify or stop the situation. Later, when I approached the counter before that lady intensionally as she made comment, the employee refused to serve me, saying I was "not following the line." If there is meant to be one single line for the entire store, that needs to be clearly communicated--especially when the layout strongly suggests otherwise and when no staff member corrected me earlier. What made this experience upsetting: * I was being polite and giving others priority, not cutting * A customer was allowed to make insulting remarks without intervention * The employee enforced the rule only after the situation escalated * No effort was made to clarify or handle the situation respectfully Policies are important, but clarity, fairness, and basic respect matter just as much. This could have been handled calmly and professionally instead of making a regular customer feel embarrassed and singled out. I hope management improves staff communication and ensures employees step in when situations like this arise.

    Excellent service mailbox and all. Mgr and staff care for business documents and services…read more Impressive...

    The UPS Store - shipping_centers - Updated May 2026

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