Every shipment I make is carefully handled, and all of my questions are answered. If he cannot…read moreanswer my questions, he will attempt to find out, or refer you to the shipping companies for a better explanation. I believe that their services are both affordable and convenient. It is a a one stop place to drop off your packages, instead of finding a Fedex, or a UPS location. Prices for boxes and other necessities are very affordable as well. The staff are friendly and always helpful. One never feels like a burden, and their customer service is great!

I purchased items from around the country at auction. Because of my age and health I do most…read moreonline. Because of this, I'm required to use third-party shipping companies on a regular basis. In working with Goin' Postal, I found they seemed to be knowledgeable, but was a little disappointed at their pricing structure. Prices that were higher than New York or LA. When I received the package, I found that all the item boxes were crushed. The shipping peanuts they used to protect the boxes, unfortunately applied improper pressure to the delicate packaging and caused the damage to the boxes. This has a result of lost revenue at the time of resale. In addition to the improper packing, I ended up paying for a lot of shipping peanuts that were not needed and a shipping box that was way too big. The oversized box also cost me substantially more to ship. I ended up spending $100 for something that should've cost me around $40.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.

Quick and pleasant! Just used this to do a FedEx return and it couldn't have been easier. The…read moregentleman greeted me and my daughter with a smile and the best customer service I have experienced in the last few months. I would highly recommend and will be using there services again.

Been here a few times, and it's finally gotten bad enough that I felt the need to write a review…read more Main employee that has been there every time I have gone (an older man) is very rude, very slow, and incapable of handling anything even remotely complicated. Need to ship with a FedEx account? Hope you're wearing comfortable shoes. Have non-standard packaging? Hope you brought a lunch. Have any questions about additional services? Hope you know how to look them up yourself. The one time I was there and a woman assisted me I was initially happy to not have to deal with the old man, but either she was new or incompetent - she had to go to the old man for help, and I was right back to square 1. Frankly it's worth the drive to the Post Office a mile down the street or the FedEx store off Paxton in Harrisburg, depending on what you need.

I will go out of my way to go to this UPS. One of the best parts is their self-service kiosk which…read moreis perfect for Amazon returns, and when I do need something they are so helpful. There is also rarely a line so I know I can get in & out super fast which is the biggest issue I have with other UPS stores in the area. Keep up the awesome work!

I used to like this business when they first came to town. They were helpful and on point. We even…read moreliked the owner at first. Fast forward 7ish years this facility has gone downhill like no other. The attendants are Tweedle Dee and Tweedle Dumb. Hiring teens who can't say hello, look into your eyes, say thank you, be bothered at all. They have no customer service experience whatsoever. And the owner hires these employees and must expect very little. I came in wanting to send a very heavy boxed item on a UPS company account through this UPS store. The owner tried telling me he couldn't do that cause they would charge him..... um... not my problem, work it out with UPS or take the UPS off of your store name. I admittedly had a fit with the owner... (really this establishment should have had this review when they started cutting corners years ago but haven't till now) he is rude, dismissive, lacking integrity, and has a major ego. I told him his business was going downhill which he could not comprehend. An older guy at the counter agreed with me aloud "This is the UPS store, you should be able to do it and this place is so bad they don't have wifi or service so you can't pull up your labels." (I confirmed this by having to step outside to pull up the address it was going to.) I will never- ever, ever, ever, ever, set foot in this place again, the owner needs to take a look at the operations from the Mt. Airy UPS store or the Damascus UPS store, or Westview Frederick UPS store, all examples of more competent employees that seem happy and to work as a team. They must have good management. ‍. For some reason they are able to run a UPS store, why can't you Urbana??? People put up with this type of behavior in stores for way too long. Not me anymore. P.S. can't wait for the response from the know it all owner and have him put me in my place.

Chloe and Sherry always go above and beyond to make sure that my brother Ed and I are always well…read moretaken care of. Thanks for great customer service!!!!

Jack went above and beyond to make the line super quick, he took initiative without being told…read more He helped three customers within 4mins including myself.

Very friendly people. What I love about this business is that they can ship fedex packages for you…read morerather than driving further to the only fedex store in the york area. Very quick service, always in-and-out the door. Will be back for my shipping needs.

Stopped in today to have some flyers printed out. Though I was afraid to admit I forgot how to Pc…read moremy honesty paid off in the end. The gentleman shame on me for not getting his name looked me in the face and said thats fine I can get this done for you quick. And that he did. We wound up talking about Godzilla at the end of the situation and thats why I gave this place 5 stars. I have dealt with this place in the past and not once have they let me down.