This is a well-run Post Office with an excellent staff. Post Offices that get too large slow down,…read morewait times are too long and the staff has a hard time keeping up. This is never a problem at this post office.

Today I visited this post office for a passport job as per the appointment I had already made. It…read moreis not a large post office but located in a lovely place. I could feel the coziness when I entered the office, and everything looked in order. Soon I realized why the place is appealing and pleasant to visitors. Very professional, polite, and friendly staff are the backbone of every good memory you bring back with you after your job is accomplished. A gentleman who introduced himself when I asked his name as Anthony Brooks was handling all the visitors' jobs unilaterally. He was describing every single point a visitor may need to know before even they attempt to ask and was checking all documents and their contents with optimum precision and reminding them whatever needed to be added or changed. To provide a perfect job for every visitor, he had to go to the back part of their station and come back with the solution to satisfy the customers' requirements best. My job didn't take much time. However, I witnessed when he was handling other two customers' inquiries who had similar jobs ahead of me. I thought it was my commitment to let him and all dedicated individuals like him know that their devotion to their work and responsibilities are recognized. Let them know that their patience while handling customers with optimal care and respect and going above and beyond to make the jobs being carried as memorable pieces of art is getting noticed and admired. We all need to appreciate and recognize our community service providers in any positions they might serve the public. They are our community assets.

ALWAYS friendly, ALWAYS helpful. I'm greeted with a smile,…read morea welcome & a thank you, Every. Single. Visit.

This office may be small but the service is excellent. People get theit mail in the states in two…read moreto three days. When I send mail from 44 W. Franklin St. in Hagerstown it takes a week or more. Once I sent a Christmas card from that post office and they received it a week before St. Patrick's Day.

Best post office ever. Not a "real" post office staffed by uniformed post office employees, but a…read morereal old fashioned place run by the local post master. She is very friendly and seems to know everybody. I frequently mail stuff overseas or to APO addresses and she always knew all the regulations (about customs and whatnot) right off the top of her head. I always dread going to a city post office, because they never know which customs form I am supposed to use or whether I can get delivery confirmation or whatever. They inevitably get it all screwed up, have to call the manager, and look it up in some book. Major hassle. But not here - she is a walking encyclopedia of post office minutiae, and friendly too!

Thanks for having such convenient hours, 9-4 and then closed 12-1 for lunch!? I shouldn't have to…read moretake off early to go to the post office.

Several years ago I had the worst experience at the Greencastle office, after having some others…read morethat were not the best. This time the lady mentioned and another gentlemen had me in tears when I was asking for help to mail a package overseas; so rude. I can't believe they are still there. Ever since then I drive to the Shady Grove office where Teresa is a gem and always willing to offer any help needed.

They picked the most unfriendly and rude woman to run the front desk. She helps the ones she knows…read moreand makes mailing things a pain for people she doesn't. Switches up her stories every time I go in there with the same prepaid labels, anything to make your time there more inconvenient. It's the blonde middle aged woman. Do yourself a favor and drive the extra few miles to Shady Grove P.O.

Amazing service and very friendly clerks. Delivered my package in well under a week to my friend.read more

Very attentive to customer concerns and questions. Very knowledgeable of postal products and prices…read morealong with shipping standards.

Tessa that works here is so friendly! Wonderful service that makes up for how rude the woman is at…read morethe Greencastle P.O. I drive out of my way to come here.

On friday I ordered a 300 page booklet with spiral online to be picked up on saturday..paid online…read more I go in Saturday, told oops our online ordering system is faulty, please put documents on a dflashdrive and come back monday..this is for my university assignment..go back monday with flash drive in hand...oh no one here knows how to bind or do a booklet, come back tomorrow...no thanks money back please...they must no care about business..will never use them again. Recommend staying clear if your on a deadline...lousy service.

Went into today to drop off a package and the girl at the front was extremely rude and seemed like…read moreshe didn't want to be there and had an attitude and a smart attitude. Very disappointed with customer service today there and hopefully she actually sends my package out.