The guy working on the afternoon of July 25, 2025 deliberately ripped my brother off. My brother is on the spectrum and went in for a shopping box for a 43 inch television and a 24 inch television. Instead, this guy sold him boxes for like 65 inch televisions. Do not patronize this place. They deliberately ripped of a disabled person. Or the guy was wholly incompetent. Neither option is acceptable. Glad I am moving. While I have previously patronized this place before, the women who helped me were knowledgeable and helpful. I don't know why they weren't there. read more

Terrible service. Went in to make copies and their copier needed restarting. I waited. The associate was helping another customer but no greeting offered and she let me stand there waiting until finally asking if I was trying to make a copy. She explained copies were only available if I had a pdf to send. No apology offered as I left. Oh well. FedEx provides better service so if I go to their store instead. read more

The UPS Store - Outside - Printing Services Near Me - Centennial, Colorado

Sometime between the last time I went here for packaging and this most recent time, some major changes have occurred. It is advertised as a "packaging" store, but your box must be completely packed up, taped up and ready to go. They will not touch it until it is completely ready to go, and you can't even use their tape to tape it up. It's fine if you need just the mailing service, but this place shouldn't advertise that they do "packaging" as a service. I can just take a fully packed box and mail it at the post office. Very frustrating! read more

Went in to send some merchandise beck for a refund and was surprised by the rudeness of the woman that waited on me. She didn't say one word to me. Just glowered. I finally asked if she was having a bad day.....no answer.... I asked if this was her franchise. She said no but she was the manager. I understand. I will happily take my business elsewhere. I prefer writing positive reviews, maybe the next facility will better. read more

Usually I do all of my Amazon returns through Kohl's. However, for whatever reason I didn't allow me to choose my drop off location. It automatically chose a UPS drop off. On top of that, it asked me to back up each individual item and I had eight of them to return. I thought maybe I could put everything into one box and individually bag them on the inside. Brinea, came to the rescue and grabbed a couple of the boxes in a bunch of bags while individually, wrapping them all! So thankful for her! This is my favorite UPS location I have a post box here. read more

There useless the lady with curly hair comes out chewing food and picking food out her teeth. There system is always down for Amazon returns I ask her and her answer was " yeah it happens a lot" they have no manners and are USELESS! Don't waist your time with this people. read more

I paid over $100 to have multiple packages shipped from this location. One of my packages had framed photos in it. I asked questions to make sure everything was okay (this package alone was over $25) and that it would be handled well. I asked for a fragile sticker and was told that I "wouldn't need one". Multiple frames had broken glass or the damaged frames along with some of the photographs being damaged. I was told originally that my parents (who I sent the package to) had declined to receive it and that the box had very little damage. I talked to them and they said no one had come to the door (one of them is a stay at home spouse and is home 90% of the time) When my husband went to retrieve the package he was told it was declined by a UPS location and sent back. The box was extremely damaged and had been opened. Also UPS has a standard that a box should be able to hold up to 200 pounds of crush weight that we were not informed of when shipping the packages. Additionally, my husband was told that we would likely not be receiving any money back even though the box was insured. Additionally, this is NOT an actual UPS store. Just an affiliate. The only reason I used this store was to return an amazon package and since I had other packages to send I thought I could send them all at once instead of having to make a secondary trip to the post office. I will not be returning to this location and I am thoroughly disappointed and dissatisfied. read more

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Rip off, I stopped at this ups store and ask them to print the prepaid label and they said no, unless I pay them $2.84, come on?

The people are professional and friendly. Service is prompt. I always use this store when I send packages overseas.

So I walked into this UPS store and there was a Karen yelling at the very nice employees. She yelled "EXPECT A BAD REVIEW ON YELP". So I figured I would drop in to put my review here before this delusional Karen posts lmao. My experience was wonderful! They are all very nice and make it super easy for someone that has no idea what they are doing. I got something notarized and sent out and the manager Etny walked me through it thoroughly and I can tell she was genuinely motivated to help me. They all had cheery and bright smiles as they said bye to me! Just keep in mind people, Karen's do be existing and stuff. Beware. read more

I just went to the UPS store on Buckley Rd and Smoky Hill. I asked the girl do you notarize. She said I do but not after 3:30. I said its not 3:30. She said it isnt? She looked at the clock and said not after 2:30. I asked What time is it? She said after 2:30. I said come on. She said no, too much work. I was so mad. I walked to my car and looked at the time 2:32. It had to be before 2:30 when all this started. There weren't customers in there. I guess they do not care. That is so not customer friendly! read more

This was my first visit to this location. They were located on E Smoky Hill Rd/S Buckley Rd in Centennial. I went for the notary($5) and faxing services($1/page). The price was the same for local or long distance unlike some King Soopers. The gal was friendly and the prices were reasonable. Their hours are: M-F 8am-6:30pm Sat 9am-3pm Sun closed I will definitely be back. read more

After a less than savory experience at the Buckley and Quincy ups, I headed to this ups. I was so impressed with the way Nick helped me. Although he had never done the thing that I asked (shipping through Mercari with a link on my phone) he went above and beyond to help me. He was super helpful, kind and patient; as well as nice to my daughter. It took some time which he took, and helped me ship my item. From now on, I will always be coming to this ups for my shipping needs. read more

By far the best UPS Store in the area. Been here many times and it's always a pleasure to go. The workers are very nice and will help out however they can. The store is very nice looking and clean and they have a small play area for children if your gonna be a while. The new Guaranteed Pack and Ship is quite nice. Pricey but well worth it if you have an expensive item to ship. read more

David was Awesome! Helped advise how to repackage shipping to save a TON of money! And then helped actually do it! If you have to ship something? Come here to do it! read more

Well this was one of my main stops while running errands and even paid more for them to ship items as well as an increase in stamps when I needed to purchase them. After yesterday I am done. I took in a prepaid item and was told very nicely that they no longer accept items like this because the drivers trucks are too full? To full are you kidding me? Maybe if she had said this between Thanksgiving and Christmas I might have accepted it. What a mistake. This was a place I would drop off and I was familiar with the people and liked them. So when it came to birthdays and Christmas it was there I would go (at an increased rate)to mail things. I have had printing done there and several other items. I would even wait in line and look at the cards and purchase those too. I guess the management is very myopic in their thinking because people will patronize places they are familiar with. So long and short of it I am done with them and will happily take my business elsewhere. My opinion was that they really didn't think things through and have lost a customer. read more

I use this store all the time and usually it is great. Today, Sat at 12:30 there was only one employee right before tax day and very busy. Waited 25 minutes to send one envelope. Most importantly, the music playing was definitely hard rock. Not soothing for waiting in line. Customers actually started talking about it causing agitation. We all agreed it was awful music for a business! I will still come here because only one bad experience. read more

I had to overnight a package today. I called to see if they could help me. They said to come in right away and they would assure me my package went out today. I got there as fast as possible. They helped me pack the box and gave my package to the driver a little while after the normal cutoff time. I was so thankful and would most definitely use this location in the future. read more

There's not much you can say about a UPS store, but wow-- I'll go out of my way to visit this location. These folks are so nice!

Rude. Be careful they will try to overcharge you for services. Then they will be rude. Never using them again!

To overnight a single piece of paper at UPS costs $40. At USPS it's half that price. Customer service here was nice but what I paid was outrageous, so I can't afford to come back here. read more

I go into this store regularly, and they always take very good care of me. There are only 2 employees, Chris and Rebecca, and they are both awesome! They do copies, notaries, fax, basic printing, USPS and of course UPS. The prices are comparable with FedEx, but I get much better service here than at the FedEx store. Both of the employees are always upbeat and smiling, and will always take a moment to chat and be social (unless they are very busy, of course). They go out of their way to take care of their customers, and when I hang out for a few minutes, I notice that they are upbeat and smiling for everyone that comes in, not just me. Chris and Rebecca make me feel very comfortable here, and I will continue to come back to this store for as long as these 2 are working here. For everyone else that complains about their prices being too high, just remember that UPS provides a superior service to the hectic and crazy Post Office. The prices are standard amongst all UPS stores, and trust me, I am a shopper. I've done the homework. Chris and Rebecca, you two are awesome, and I thank you for all your exceptional service! Hours: Mon-Fri 8a to 630p Sat 9a to 3p Sun Closed read more

We would be lost with the UPS Store!! These guys go above and beyond to help us with our Business and our Personal!! From re doing a gift certificate for our business to shipping a chipolte burrito to a kid at camp they get it done with a smile!! World Class Customer Service All The Way! read more

I had preordered my iPhone 8 a couple of weeks ago. Besides all of the issues that the Englewood location caused me, I had to deal with this location as well. My package was supposed to be delivered on a certain date to this location based off clarification on the app I have. Never got delivered on time due to the Englewood location. This package was in my moms name because it's her account for our phone service. So I called this location where my phone was supposed to end up and asked if my mom had to be with me when I went to pick it up. An employee let me know that she didn't have to be with me and that as long as I have the tracking number and my ID that I'd be okay. Well, went to pick up my package yesterday and got denied because my mom had to be with me. The lady helping me felt sorry and she was sweet, but I was furious because I was lied to and had wasted my gas and time coming by myself to pick up my package. I then returned later and picked it up thankfully. But management should really inform their employees on how things work with this company. read more

I went to UPS store because it was closer to my house than FedexOffice. I needed to print one black and white print off my jump drive. I expected to pay about 15 cents for it. But no much to my surprise I had to pay nearly 3.00 for the privelidge of them printing it for me, incorrectly I might add. The front desk girl was nice but 2.50 to just print a document is aboslutely ridiculous! I will not be returning. I will drive the extra 15 minutes to FedexOffice to avoid that store in the future. 2.50 digital printing fee is outrageous. read more

3 days and still no response from Mgr or Shannon who created this problem. Wondering how long it will take them to rectify a simple mistake they made. Calling corporate ofcs next. read more

This place is too notch. For what it's worth, if fairly hard to find any kind of shipping location in this area, including a post office. This UPS store is never crowded and everyone is always nice and quick. Don't even bother looking for a FedEx dropped in this area. You'll never find it. Don't waste your time. Just go here!!! read more

Definitely one of the better locations. Awesome customer service. Employees are consistently good. I don't think Rebecca is ever in a bad mood. A bit out of my way but well worth coming to this location. read more

Just tried to ships a package at the UPS store at 16748 E SMOKY HILL RD STE 9C CENTENNIAL, CO 80015... was the worst customer service experience of my life. The store owner Shannon actually threw me out of her store. lol She made a mistake entering the ship to address for the package I was sending, and then told me the address didn't exist. I asked her if she had checked the spelling (I had given her a 22 font name and address label) and she said "yes". When I told her the address was correct, she argued with me and finally showed me the address she had typed in. It wasn't even close to the address I had given her. I told her that she had told me she checked the address, but obviously she hadn't. This was the worst service I have had in a long time and she threw me out... lol... how unprofessional. I am a small business owner myself so I generally cut people some slack, but this lady was the WORST! I went to USPS, mailed my package and saved $2 Needless to say, this is the LAST time I will enter her store. Go to USPS and save some money and be treated better. read more

I just wanted to write and say how very much I enjoy doing business with you all. During a time when good customer service is the exception not the rule, I want to thank you all for the excellent customer service you provide. I feel welcomed each and every time I stop by to pick up my mail and all of you are friendly, efficicient, and knowledgeable. It is a great pleasure to to business with you. read more

I had a shipment scheduled to be delivered at this store. It is Christmas Eve and I have been trying to call ALL MORNING to see when the delivery truck was supposed to arrive so I could immediately pick it up. NO ONE WAS ANSWERING and the recording said they were open until 6:30pm with no holiday hours recorded AT ALL. I received a text notification that my package was delivered to this location at 11:57AM. I got there at 12:10 PM only to discover they were CLOSED as of Noon for the holiday. Now I can't pick up until Saturday, AFTER CHRISTMAS! This was a CHRISTMAS GIFT, AND THE MOST IMPORTANT ONE I NEEDED! They could have at least called immediately upon receiving to see if I could come in and get it right away! Ot learn how to answer the phones!!!! I called all the other stores around the area to try and get in contact with this store's owner to reopen for just a minute, and of course, EVERY SINGLE STORE was open until 4 pm except 1 other, but they at least had the respect in recording their holiday hours! What's worse, is this is not the first time I've had problems with this store. I have only used them because they are close to home. The first time, they completely LOST my package upon it being delivered to their location. DO NOT USE THIS LOCATION!!!!!!!!!!!!!!!!! My advice? Go to the one off Quincy and Buckley instead. This place on Smoky Hill gets NEGATIVE 10 STARS!!!!!!! read more