I arrived at 9:00am on April 1 and no representatives were at the store. The office hours posted say that it opens at 9:00 on Tuesdays. About 9:22, two employees came running into the store apologizing for being late! They told me to give them 5 minutes to get set up. I don't think I've ever experienced waiting because the store reps weren't even at work. Never using this location again! read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Aurora, Colorado

I visited here today doing a return and the location is clean, the parking lot is well maintained and free of potholes and their lobby is clean, well organized and well stocked with mailing supplies. Their employees are also all uniformed, courteous and prompt. Very decent location. I was parked and in and out quickly which I appreciated. read more

He had to send something for work so we headed over. Not impressed that the FedEx truck was parked right in front of the store in two parking spots. They were busy. We waited and then it was his turn. The associate was friendly and found a box the right size for the item. It was a nice box but I think $13 for a small approximately 8x10 padded box. Also cost $35 to get it there Tuesday week after. The shared parking was not crowded so we managed to park quite close. So it was ok. Convenient location. read more

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This location is busy with only one person working. I am new to Fedex and usually use UPS but my sender required me to use Fedex. I had to make a return label. The employee was not helpful at all. She sat me at a computer and went back to the other customers without explaining anything to me. It would have helped if she told me I had to make an account and add a credit card. I struggled for half an hour trying to create a label before giving up. I ended up going to the smoky hill fed ex and the employee over there was much more helpful. I will drive the extra 15 minutes to avoid this location read more

Fix your hours on Yelp and Google. Online says 9pm. Door says 8pm. I arrived 8:16PM and the closer saw me and laughed and shrugged and proceeded to clean. I needed got drop off a prepaid label for work and now it's not going to be delivered on time. read more

FedEx Office Print & Ship Center - Hours mislabeled - Shipping Centers Near Me - Aurora, Colorado

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I went there right before it closed to print something and obviously a bit pressured to hurry so was struggling a bit, but they didn't seem to care. I was the only person in there and one yelled they were closing in one minute. Advice go to the library to print your items, so much cheaper and friendlier staff. read more

Completely useless. I left my jacket in a hotel in Utah. The hotel told me to call or go into a FedEx/UPS store and get a return shipping label printed, email it to them and they'll ship it back to me - easy peasy right? Apparently not for this chick that I just met. I'd already spent over 30 minutes on the phone to FedEx and got nowhere so I thought going into the store would be better - wrong. She couldn't give me an estimate price to ship, because it was coming from another state... Then it wasn't good enough that I could estimate the size and weight of the jacket, she starts going on about how it'll change the cost if I'm wrong etc. She just walked me over to a computer, much like the one I have at home and told me to fill out the form and it'll print me a shipping label. When I asked her what to enter when I get to the package size she starts asking me stupid questions like "what size package will they put it in to ship it?" How the F should I know!? Save yourself the trouble and go to the UPS store up by Quincy/E-470 read more

I always go there to print stuff out. Their is an African American woman there I didn't get her name but I think she is a manager. She was extremely helpful. My sister passed away so I sent something In but when I went to pick it up it had a crease & a few other problems with it and needed to be corrected. She not only fixed it but she went above and beyond to make it even better. I needed it the next day for the funeral director and she had it done that morning before my meeting. She is the only reason I give five stars a few of the other workers are not so attentive. read more

During my last visit at this location, I witness the manager behind the counter, completely discriminate against a black man who is there to make a purchase. The man had waited in line and other people were continuously being serviced before the gentlemen. When the man that was discriminated against finally had had enough. He lost his mind because the manager was refusing to call upon him. Today I witness terrible customer service myself. I went in to have something faxed and the young lady that was behind the counter, literally told me that I could not have them fax something for me even though I've had it done many times before. She told me there would be an additional surcharge plus, she wouldn't be able to give me a receipt for the transaction, but I could go to the self-service and get that done. Is this business service FedEx is going to continue to offer terrible customer service then you should just close it. Ridiculous. I will not be back. read more

I came here to mail documents. After putting the docs in a box, I handed the billable stamp from the recipient to Xavion. He processed the stamp and put the EMPTY, UNSEALED envelope into the outbin. Then, he asked me how I'm going to pay for the box shipment. (Are you serious?!) I told him that the billable stamp was for the box! He had to ask the other lady what to do. I paid for the box materials. When he issued a receipt, I asked him if the number on the receipt (I even read the first digits out...) was the tracking number. He said, yes. Well, it wasn't the tracking number. When I went back 5 minutes later to confirm, he said that number was for the box, not the tracking number. (So, why did you say it was in the first place?) I understand not anyone is the brightest bulb, and we all need time to figure out instructions. But one thing I don't want to tolerate is laziness. This was an example of lazy service. read more

This fedex print and ship center doesn't ship, according to the associate at the counter. They don't even sell stamps. Exactly how is this considered a print and ship center if shipping isn't possible? read more

I don't care if I have to walk across town to mail a package, I won't be back here. Overcharged and underwhelmed. This girl made me feel like it was an imposition to ship my package. Horrible experience. Complete opposite of my usual FedEx place in Golden. read more

Nice enough place if you need to pick up or drop off fed ex. They have print services and a few pcs in the back if you need internet access. Its a small shop, but does the job. Staff is friendly too, which makes it a pleasant experience. read more

So I'm sitting here at this very Kinkos (or Fedexoffice, whatever), and I just had the pleasure of using their restroom. A roll of TP sat on the ground like some bachelor's apartment bathroom, poop smashed all over the inside of the bowl, brown stains under the toilette seat, and a mix of both dried and wet urine on the floor. The sink was coated with a film and I hardly wanted to touch the faucet, but I did and washed my hands as good as possible, but then I had to touch the disgusting paper towel dispenser to dry them. I laughed at the sign that said to notify the employees if the bathroom needs attention. Then I saw the employee actually go into the bathroom which is directly behind the workstation I'm on right now. I thought, 'Oh, I guess he is cleaning it. That's encouraging.' But no. Instead I sat here for over 10 minutes, listening to heavy breathing sounds, grunts and loud exhaling as the worker was apparently dropping a massive poop. Finally I hear the toilette flush. Then I listened, out of curiosity, to find out if he is washing his hands or not. That thought was interrupted by the door opening and the guy leaving back to the counter. Well that answered my question about THAT! The employee took a dump and did not wash his hands. I'm disgusted. A horrible experience in this tiny, ghetto FedEx Office. read more

Unfortunately I didn't get the friendliest of service when I was there. I didn't understand some of FedEx's rules and felt like they really didn't appreciate that. I think I'll probably be sticking with USPS most of the time. read more

Nice enough place. A little inconsistent as far as customer service. I emailed some screen shots over to be printed in black and white for a divorce hearing and they charged the normal amount, plus a resize/enlargement fee. It was only $1 extra, but in the 7 years of using their services, I've never once been charged this fee. I suppose they could have charged $1 per screen shot that I sent them, but I still don't feel like it was a fair charge. It wasn't a matter of resizing or enlargement. It was only a matter of clicking the button that says "fit to page... I didn't bring in a little photo and have them blow it up or a big photo and have them scan and shrink it. I emailed them some screenshots and ask that they print them in black and white. I was even considerate enough to pay in cash, which I know saves them money over the use of a credit card. Just not my favorite location. All the other locations have been to have been more helpful. read more

Rosio was amazing! She helped me understand fully about everything that went from shipping time, to supplies and the differences between everything. She had an upbeat professional attitude and your company is very lucky to have her! read more

Not just this shop, but FedEx over all..Tried to send package, for 100$, FedEx contacted the recipient, saying they cannot deliver, it didn't got delivered. They sent it back and I didn't get my money back. read more

Great place to go and get copies. Especially if you are on the road and need to print something from your e-mail. Very friendly and knowledgeable employees. read more

FedEx Office Print & Ship Center - From entrance. - Shipping Centers Near Me - Aurora, Colorado

Worst Fed Ex!! Avoid at all cost!! Went in to send some a package for my wife. They wanted to use the return address from my drivers license. When I explained that wasn't my address they wouldn't accept car registration or anything but an electric bill.. customer service is dead. read more

Very quick and easy to pick up a re-routed package here and the staff were very friendly. They had all the packing supplies you could need and even offer to pack your stuff for you if you need it. read more

I've been here just a handful of times as I prefer to use the United States Postal Service, but I was pleased to find that they have military discount as well as partner with United Airlines to give United employees a huge discount on shipping. Very nice staff. read more

These guys are outstating at customer service. Go Fed Ex!

I was visiting Aurora a couple of weeks ago and want to commend the manager of this branch. I had to have several items delivered to California from Aurora and they packed and shipped everything according to plan and they offered me a military discount. I recommend this branch for all your packing and shipping needs. read more

All I had to do was drop off a pkg for shipping, the attendant didn't have to do ANYTHING but take the box, I gave a cheerful hello....no response. I then said thank you....NOTHING. he just had a sour look on his face. SO RUDE. Not q good representative of Fed=Ex. read more

I went to FedEx @ 16710 E. Quincy Avenue, Aurora, CO after a few recent visits for various business print requests. Rosio Gonzalez was the one who helped me with these and she was very pleasant, efficient and knowledgeable. I went back in April with a personal printing project that was extremely important to me. She took the time to walk me through all my options. When it came down to the final printing she created an example that I could proof to make sure everything looked the way I wanted it to. The results were fabulous! I could tell Rosio really cared and I greatly appreciated that. To be honest that is a rarity nowadays in the service industry. I can understand why it happens so often - people are overworked and underpaid - but that made me appreciate Rosio's professionalism and sincerity even more. Because of Rosio I hold FedEx in very high regard. Highly recommend this location because of her. read more

Great staff and helped me with all my questions. Saved me some money when they didn't have too!! Thank you my over night package got there right when it was supposed to! read more

The rudest people I have ever met. Someone please train these people to put the customer first and stop pretending the customer is stupid. If the customer asks you to make them a sign just make it. You don't need to give them the third degree and then argue with them. I will never go to this place again. The employees are actually abusive. Do they think they have to prove their intelligence by winning a pissing contest with the customers? read more

I rushed to get to the FedEx before 5pm. Xavion came to the counter, no hello and looked at the box and told me the box was unacceptable. I had reused a box from Amazon which was a new box. He said that the box was too squishy and that it would not work. I told him that there was bubble wrap filled to the brim of the box which contained a pair of men's slacks and the rest of the box was full of the large bubble wrap. I wrapped the slacks around the bubble wrap so that there would be the least amount of wrinkles and then the rest with more bubble so that it wouldn't move around. He opened it up and it was full of wrap, like I told him. Instead of saying that ok, I can see that it is full, he proceeded to go to the filler station and filled so much filler paper into the box, he had a hard time closing it. He and I both know that it was already full and he stuffed it so much with extra paper. Then he charged $65 dollars for a 2 day delivery for 1 pair of slacks and a ton of filling paper. I felt like I was being so taken advantage of. read more