I once thought this was a good location.. New Employee, Man, this guy charge for everything. This…read moreis the first time I had to pay to print out an UPS label.. For the sake it is your label.. Fedex don't.. I return items from amazon, that put in a clear plastic bag, not this guy, you have to pay $4 for a bag.. I now return all my items from Amazon through Whole Foods... Not going back to this location unless I have to... For the record, the older employees that worked there, they were good and friendly..

Every time I go there, whoever is behind the counter is totally rude and disrespectful. I avoid…read moregoing to this location due to this. I decided to give them another opportunity. I just went to drop off a package that already had postage paid and labeled. There is a young guy there behind the counter (who decided to come to work dressed unprofessionally wearing a du-rag, hoodie, and basketball shorts) who treated me very poorly. This was worse than a 'DMV' experience.

I have been using this location for several years now and the UPS Store in Madison, MS is my go-to…read morefor all of my shipping and printing needs. The employees are always friendly, helpful and professional and provide outstanding customer service. The store is always clean and organized and well stocked with shipping and printing essentials. I hope that the owner and staff remain the same for a very long time.

the store is consistently good, not great. there's a rotation of representatives at any given time…read more their knowledge and customer service is as varied as items brought in for shipping. i once had to have a document notarized. it took three visits to catch the notary in the store. when i did and was able to take advantage of the service, the clerk seemed a bit disappointed that i needed her assistance. the cost of notarization seemed reasonable. all in all, it's a handy location that i use regularly. and i'm just glad they have people that will show up and work.

I always have a pleasant experience when going to this UPS. I've had to pick up packages here, drop…read moremy modem off, etc. The workers are always so friendly and willing to help you with all your needs! If it wasn't for their up-charge on goods, for example $3 for one V7 pen, this place would be put at a 5!

If I could give them as than 1 Star I would! Absolutely awful customer service every single time I…read morehave visited this location. The manner and tone in which they speak to their customers is contradictory of the values I foresee ups carrying. They are rude and inconsiderate not to mention LAZY! Absolutely appalled at the way I was treated picking up a package.

Excellent Service, Qualify and Value! Customer Service Was…read moreOn PointService Requested

They are always so nice and helpful! They have good quality products! Any request I have is usually…read moremet!