I once thought this was a good location.. New Employee, Man, this guy charge for everything. This…read moreis the first time I had to pay to print out an UPS label.. For the sake it is your label.. Fedex don't.. I return items from amazon, that put in a clear plastic bag, not this guy, you have to pay $4 for a bag.. I now return all my items from Amazon through Whole Foods... Not going back to this location unless I have to... For the record, the older employees that worked there, they were good and friendly..

Every time I go there, whoever is behind the counter is totally rude and disrespectful. I avoid…read moregoing to this location due to this. I decided to give them another opportunity. I just went to drop off a package that already had postage paid and labeled. There is a young guy there behind the counter (who decided to come to work dressed unprofessionally wearing a du-rag, hoodie, and basketball shorts) who treated me very poorly. This was worse than a 'DMV' experience.

I have been using this location for several years now and the UPS Store in Madison, MS is my go-to…read morefor all of my shipping and printing needs. The employees are always friendly, helpful and professional and provide outstanding customer service. The store is always clean and organized and well stocked with shipping and printing essentials. I hope that the owner and staff remain the same for a very long time.

the store is consistently good, not great. there's a rotation of representatives at any given time…read more their knowledge and customer service is as varied as items brought in for shipping. i once had to have a document notarized. it took three visits to catch the notary in the store. when i did and was able to take advantage of the service, the clerk seemed a bit disappointed that i needed her assistance. the cost of notarization seemed reasonable. all in all, it's a handy location that i use regularly. and i'm just glad they have people that will show up and work.

UPS claims they DON'T have the ability to print any shipping receipts after the day they claim they…read moreput your package for return on a ups box truck to go to the Jackson Ms main hub. I had to get a human, which is like pulling teeth from a 5 year old ya can't knock out, at lost claims department TO file the claim because UPS.com doesn't allow me ( the customer of Kemimoto..they created the shipping label ) to create the claim. Only the one who PAID..for the shipping label can do that ( which the first couple of foreigner reps via phone call DIDN'T tell me when they said I had to file the claim on ups.com online. TWICE these idiots closed my claim claiming they tried to contact me but they did NOT...(- and yes I 100% triple checked...ensured they've HAD my correct contact info this entire time..this entire month as well as before 2026 ) ENSURE..YOU PESTER THEM TO GET A RECEIPT..because bs like this CAN happen and you WILL be sol -_- UPS owes me $150.00 . I'm in the process of trying to find the shipping receipt I think they gave me. .DO NOT..let them talk you out of a shipping receipt claiming " that shipping label is the proof" NO...IT ISN'T...GET A SHIPPING RECEIPT FROM THEM!! I am so sick n fking tired of being screwed over one way or another As of right now 4:30 pm central time 2-2-26, manager or supervisor - Jake - from lost claims department has reopened my claim and is pushing to see if I can be refunded the value of this package I plan to provide either an update on this review..OR a new review as an update depending on the out coming

From the owner: The UPS Store #6197 in Brandon offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Excellent Service, Qualify and Value! Customer Service Was…read moreOn PointService Requested

They are always so nice and helpful! They have good quality products! Any request I have is usually…read moremet!

Came in today to get packages shipped off staff was exceptionally friendly and very quick to get…read morecustomer in and out at very quickly rate. Thank you for an amazing experience.

Our go to when we have to have something packed up and sent out quickly! Very helpful employees!read more

I am so pleased with my invitations I ordered last minute for a baby shower that I'm planning. The…read morequality was amazing and just what I asked for. Communication and letting the graphic designers know what my order was through email went so smoothly. Very affordable too. I will use this company for my printing needs in the future.

I needed photos printed for a Christmas gift this year and was let down by wallgreens. I found ASAP…read moreprinting online and was so impressed! They had the best customer service! Jeremy, specifically, helped me make my christmas photos perfect! He cut them exactly the measurements I needed by hand and was so nice! I will be back and recommend!!!