I had the best customer service today from Bina and Lee at the Meridian store. They helped me fix a mistake I had made on one of my Amazon returns. Great customer service! Thank you! read more

Wow have not had this easy of a time in a UPS store in years! Brought two Amazon returns. Maybe two people In front of us but we were helped quickly as a second person started helping behind the counter. We have been asked to provide packaging before so we brought in case we were asked (as we were sent away without it before). Not here! We received a receipt with the tracking of both shipments. We will definitely visit this location again! read more

The staff is courteous. However, if you are picking up an Amazon package you must do so within the time frame. If you need an extra day to pickup your package they will not accommodate your request. So I would say they will go above and beyond to provide exceptional customer service. read more

This location doesn't care about ensuring delivery or communication. We had a package with passports shipped from a UPS store to this UPS Store using next day air for $80. An employee immediately returned it because the label wasn't in compliance with their standards. One UPS Store can't evidently sent it right to another. My phone number was on the package! No call! Terrible. read more

We shipped a painting and they were very nice and helpful and did a great job with the packing.

Eric is a multitasking BOSS!! He had a long line, answered phone calls, and at times helped two customers at once without anyone feeling neglected! I live in Seattle or else I'd use this store as my UPS hub! read more

This is for the Sehome UPS store, near REI. I drive all the way across town to get to this store when I have the need of UPS. The people here are really nice and do a good job. The UPS store on Meridian has the most horrible manager on the planet who screams and yells at customers for no reason. I am very glad we've got an alternative here where there are nice people who treat the customers well. I will continue to drive all the way across town to use this store. read more

Denied my package being delivered to them for me to pick up, costing me money I can't get back, and a whirlwind of calls and empty promises by UPS. Don't have your packages sent here, they'll probably deny it anyways. read more

This is for, Ellette. She provided above & beyond customer service last week. I sent my great niece's b day presents to the previous address & only knew this due to her texting me. She said a guy came in, mad & threw my boxes at her. He unwrapped them & opened one. Nothing was taken, to the best of my knowledge. Ellette, texted me to tell all this to me. She packaged them back up & sent them to the correct address. They arrived the next day & my 1 yo great niece was a happy girl. Ellette, was going to drive them to her, if they were in the same town, but they were a couple of hrs away. She deserves a pay raise & a promotion. Her service is hard to come by these days. Thank you, Ellette. read more

I have used this USP store several times, mostly for dropping off Amazon return packages. This specific review is specifically about their response to the COVID-19 pandemic. Today (May 16, 2020), I came to this UPS Store to drop off an Amazon return package. The actual return process was quick and easy (thanks to Amazon); just drop it off and have the QR code scanned. What was most disappointing was the fact that neither of employees working at the counter was wearing a mask or gloves. I do acknowledge the fact that they have marked the floor so that customers waiting in line can keep social distance. There's also plexiglass installed at the counter, but I thought it was useless because it's only in front of their computers. The employees were mostly interacting with customers where the scales were, without plexiglass between them. Their service: 4 stars Their COVID-19 response: 1 star +++++++++++++++++++++++++++++++++++++++++++++++++++++ If you found this review useful, please hit "useful" or "cool." If you like to see similar reviews, follow me or send me a friending request. Stay healthy and keep yelping! read more

Very very very helpful! They got everything I needed done and explained things to help me understand. Had everything notarized, scanned, email, & mailed in 10 mins. Very grateful. read more

This little UPS store has saved me more than once. Tucked into the back corner of the Haggen/REI strip mall, it's easy to miss but worth seeking out. They offer a notary service for $10 which is super convenient and pretty fast. (Call first, though, to make sure the notary is on duty!) They also have P.O. boxes, shipping services, and a small-but-helpful selection of mailing and office supplies. Recently they became an Amazon returns center, meaning you can drop off your return and - with pretty much zero hassle - it's soon on its way back to Amazon. The downside of this service is that the store is often packed with a long line. (Hopefully they'll put up some signage so the Amazon-package-return crowd knows where to go, which would make things less complicated.) This is a great one-stop-shop for shipping and notary services, and much faster and friendlier than the USPS in my experience. read more

My package was sent from merchant without my name on it. Doug was so helpful and patient while trying to help me find it. He was very thorough as well and guided me on what to do in case it wasn't found. I also had a work laptop sent here. That experience was wonderful as well. Really great customer service. Thank you! read more

They packed and shipped an old stringed instrument for me. It had no hard case. it was shipped from Bellingham to eastern Kentucky. The young man who waited on me knew what he was doing regarding packing and shipping stringed instruments. It arrived in perfect condition. Very impressive! read more

This store screwed me so bad! In particular, Bobbie the manager/owner. I received a damaged item from shipping that I bought online. When the box came it was so damaged it looked like it was dropped multiple times. I started a claim to receive money to purchase a replacement for the part that was broken. The claim took nearly 6 months due to lost files, ignored emails and people being general slackers. This store never picks up the phone by the way. I have probably called this store 60 times with them picking up 5 times. After the claim was settled, they send out the check TO THE WRONG PERSON... to the online seller! Instead of sending me the check, since I started the claim, did all the leg work and have the broken item, they send it to the seller who decides to be super sleazy, keep it and end communications with me. So, the seller essentially got paid twice, $500 by me and almost $400 by Bobbie at the UPS Store. I get the shaft and the broken item. Somehow in their empty minds this makes sense. Do yourself a favor and use United States Postal Service. UPS Stores are individually owned, so it's really up to the owner as to the service you will receive and this store doesn't care. Bobbie should be reaching out to make this right as she knows this is wrong, but instead does nothing. read more

Movers cancelled on me last minute for a cross-country move. Went into UPS at Sehome hoping to ship my belongings instead. They were knowledgeable and understanding. Ended up shipping 22 packages from WA to CT with their help. I can't recommend them enough. read more

I arrived at this location at 1:19pm on Sunday Jan 30th 2022. Schedule says it's open until 4 pm. When I arrived everything was locked up and absolutely no one was inside. A sign was placed on the door which said, "ATTENTION Because of the spread of COVID-19 we are experiencing staffing shortages. WE ARE CLOSED AT 3:00PM TODAY. We apologize for the inconvenience and appreciate your patience." Problem was it was only 1:19pm. read more

The UPS Store - Shipping Centers Near Me - Bellingham, Washington

$10 to mail a penny postcard! This store (Bellingham, WA 36th St) made a mistake typing an address, when it came back as address unknown, they charged me again! So, I paid for their error!!!! What happened to customer service and taking ownership of your own mistakes? read more

Wow! what an amazing place! from the get go, they were so helpful and had such great customer service. Peggy was so kind and thorough explaining everything, they have AMAZING hours!!! No USPS deliveries missing here, and they open Sundays! (i want to cry!) so happy now!!! Would def. reccomend! read more

I went to the UPS store in Sehome Village at the end of a long working day to mail a package for my daughter. I was hesitant to go in due to the long line that I could see from my car but I had promised my daughter that I would get her package mailed that day so I took a deep breath and prepared for a miserable experience. Once inside however I was pleasantly surprised. While I stood in line I observed the five workers who were behind the counter at the time and they were all working fast and effectively while maintaining pleasant attitudes. The line moved quickly as a result and I was out of there and on my way home in less than 10 minutes. It was the best experience that I have ever had at a mailing facility and I am grateful to them. read more

Friendly enough store but this is essentially shipping for the rich. I was charged over $40 to send one small laptop (5 pound box) via UPS Ground a few states away. read more

I recently got a passport photo at this store and it was really, really bad. There were shadows giving a distortion to the lower half of the photo, the size was too big and the exposure was bad. Any one of these would caused my application to be rejected. Unfortunately I didn't look till I got home. I had the photos done at a different place and they were exactly correct. After making a few calls it appears that UPS in Sehome, Bellingham's charges are several dollars more than other places in the area. Avoid them at all costs! read more

Best shipping service I have ever encountered! Devin and Doug helped me creatively fit my friend's giant skis into a box without charging for packing and tape. They also custom packaged a painting for just $50 (quoted at $150 from Fedex). I've been to shipping centers across the country, while working at trade-shows, and the Bellingham UPS store is the most friendly and accommodating store I've experienced. read more

I find this store to be amazingly convenient. I have mailed packages, and had documents notarized and mailed. Today I needed documents to be scanned and emailed. There was some glitch in the machines but Simran persevered and got the job done for me. She was cheerful and determined. Success! Great place to do business; they even have greeting cards! read more

My company uses the service of UPS in Sehome Village. I have had thousands of envelopes, time sensitive packages and even pallets of products arrive here with zero problems. The staff are professional, friendly and super kind. Ashley F. complains the staff do not make eye contact. They always make eye contact with me... so maybe Ashley ....you should try the local bar if you are in search of eye contact. Xichen J. is happy to give a one star review to UPS because he spent $1.59 for computer use and printing. Miles S. gives a one star because he spent $1 for a box. Get over it you guys: customer facing rental computers are not free to use and packaging material including boxes cost money. Miles: the bad news is that veterans do not get free boxes in America. The good news is that if your particular contract of deployment clearly states that you're entitled to free boxes for life after returning from a tour of Iraq, I am sure every private organization will give you free boxes when you show them the contract and maybe a free Cadillac if you just make it to the dealership. The service at UPS is excellent and sincere. read more

The associate at this store was amazing! she was so helpful and patient... she went way beyond her duties to help me. Customer service at its finest! I will definitely be using this UPS for all of my mailed packages. You guys rock! read more

The employees are helpful, offer ideas and help you with projects. They work with you and your needs and always with a smile and great attitude! Always a positive experience. read more

This place is absolutely great, and vital to our small business. We have boxes at numerous locations due to the nature of our business, but the staff and management of this particular location is top notch! Do not hesitate if you're a small business or entrepreneur... this is the place. read more

Most of us are always looking for great customer service and a business that provides speed, efficiency and reasonable cost, right? The best recommendation I can make for the UPS store is to encourage all individuals and Small Businesses looking for awesome service to just give the Team at UPS a try..... you WILL be pleasantly pleased with their service. Have used them now for about 8 years and never hesitate to give them the opportunity to make my day a better one !!! Give them a try!!.... Jim Mac read more

This is a great store location with a great crew! I agree with the reviews by Luke B. and Rachel W. I started my business in 2005 and with all the changes we've gone through this store has been there for us. I can't count how may times Bobbi has gone the extra mile and she doesn't think twice about it. Same with Lynn. One of the reviews talked about costs. Yes they are more expensive than using your own computer and printing on your own printer. Those computers and printers cost money. They have to charge something for their use. It's about convenience and providing a value added service. Yes they can be more expensive than going to the USPS. One should know that going there and nobody is hiding that. You won't be waiting in hour long lines. I'm not knocking USPS. However, we've all been there and you know what i'm referring to. What is your time worth? If you go to a nice restaurant you get better food and ideally better service. You'll pay a little more for that. It's worth it for me to have time back I can spend elsewhere. It's worth it to me to know I have a professional firm taking care of our shipping needs. I'm not going to speak for all the UPS Stores out there. However, I will for this one because the people there are great. read more

I don't want more people going to the store but I have to praise Bobbie, Lynn and Peggy as well as the rest of the staff at Sehome UPS. The reviews I read that were negative were clearly people who don't use the store regularly. It's rare these days in Bellingham to have people give you a personal greeting when you go into a store. Even our regular shops are staffed by people who treat returning customers with the same cold courtesy as tourists. Our little town of Bellingham is getting colder as it gets more crowded. So I am beyond grateful for the kind words that we have always received from the staff at our UPS store. It literally is one of the things that we look forward to when we return home from traveling. So thanks to you guys from someone who actually knows the store. Please never change! read more

Every time I call this store nobody answers and I have to drive over to the store. And every time this has happened, there has not been any customers inside! One staff member was flat out rude, the younger one was much nicer (which is why I gave 2 stars instead of 1). On top of the rudeness and not answering the phone, nobody could help me find my package. They gave me a piece of paper and told me to call the number and press zero till I reach a person. I don't understand why they couldn't be more help. The two employees didn't have any other customers to deal with and when I drove up they weren't doing anything except standing at the register. read more

I am an artist with unique shipping needs. I asked for some assistance from the friendly staff at this location and they went well beyond all expectations to provide exceptional help and support. Working in collaboration with me, they found the perfect solution to my shipping needs. I will be back! read more

Very unimpressed with the fact that no one ever answers the phone. Any time I have ever had a question no one has picked up the phone. Pretty irritating. read more

Great service, friendly knowledgeable staff, always ready to go the extra mile -- AND notary public service. A huge help to my small business. read more

I met the manger of this UPS today. She is the most pretentious, demeaning individual who has ever spoke to me. Have you known you are wrong and stupid? If not, go to this UPS store. Embrace the most disgusting person that works in the service industry and allow her to tell you how "her" UPS store forces a veteran to pay for a box when shipping to an account number given to the veteran by the USA government. A veteran mailing to the government! I had to write the federal government's account number on a sheet of paper before she would even tell me if it would be paid for. She charged me for a box. Apparently she runs 2 UPS stores in town. She made it clear that if I went to the third UPS store in town that she is friends with the other owner. She knows him personally and spoke positively about him in a manner that suggested he would not provide shipping materials for veterans. UPS will make you feel stupid and illegitimate in Bellingham, Washington. read more

I dropped off a package here with a prepaid label. They did not cross off the label but put the new one on the BOTTOM of the box so it ended up going back to my friend's place where it was initially sent. This was a huge inconvenience for me. Normally, the staff on the weekends are pretty good and they have a special protective sheet that they put the prepaid label in-this is why I didn't tape it down myself. They must have had a new staff member. Having said that, it still made NO sense to stick the new label on the BOTTOM. I sent them an email about this and never received a reply back. I then told the owner about this in person who was rude and not apologetic. Maybe she does not make any money off this and doesn't care. Although this location is great and I will probably continue to go there due to the location, I am giving 1 star due to the poor customer service from the owner who I rarely see, but 2 out of 2 times, she has been rude to me. read more

I can't believe how disinterested the staff was in helping me post mail to Europe. They could have solved my problem, it wasn't that hard, but they didn't even bother to think about it. I figured out later. I don't appreciate staff who who are not at all helpful. I have had successful experiences there before. Maybe I'll just choose who helps me-- there are good people there--or maybe I'll just choose a different mail service. read more

We love the UPS store. They are always super helpful and have even come to the door to open it before I got to it. They customer service has been top notch. read more

Great service! I went here last Saturday, and two younger people (a girl and a guy) were working. I was very pleasantly surprised at their service, the girl helped me (black hair, middle eastern I think?) and she automatically put me at ease and helped me get to the best service, I was incredibly happy and she was great! Really knew her stuff and although I was having a bad day, it got turned around once I got to the store. This was so nice for a change, the post office had me almost in tears! Definitely will be shipping here again. read more