Was there early April to ship several packages for my business. The lady who helped me didnt seem…read moreto know what she was doing, put wrong postage on all 10 of them, causing them to be returned to me and be late to my customers. 2 of the other packages i sent never showed up or was returned. Also this place always seems substantially more expensive than the post office. What an unorganized mess of a business. Cost me in so many ways, would rather hire the pony express than to send mail from here ever again.

I stopped in here yesterday with a package I needed to send to a client in IL. When I walked in I…read morewas greeted right away. She let me know she was in the middle of tracking something for another customer who called in but she would be with me in just a moment. About 1 minute later she said it seemed like it was going to take awhile so she wanted to help me. I needed a box to ship my stuff and instead of just pointing me to the boxes she went over and helped me select the box that made sense. She also helped me tape everything up and even put something in there to insure it stayed secure. When it came time to pay she explained my options and let me know she would pick the less expensive option based on my needs which I really appreciate. Very good service and good value.

Employees very friendly and helpful. A nice variety of cards and other small souvenirs.read more

Came here for live scan fingerprinting. Was taken back quickly and got it all done within 5…read moreminutes. Quick, easy and the gentleman with the fabulous mustache was so helpful and friendly. Made my visit a pleasant one.

I've shipped here many times and it's always been great service, quick and easy. They even have a…read moredrive thru, which is perfect for moms on the go. Bring your package, they give you multiple options and rates to pick from.

Rude service every single time. The two ladies are very rude, not helpful, condescending! Today…read morewas the last time! You should not be afraid to walk into a business! They act like you are stupid and you are bothering them!

Super friendly and helpful, don't let the long lines fool you! They are typically fast and…read moreefficient.

the Bloomington, Indiana store did a very unsatisfactory job packing a audio recording system for…read moreme last September. I used them so I would not risk damage. the computer was dropped a few feet to the floor while I was in the store. it arrived damaged at the destination. other parts also were damaged in a different box. when I went to the store on the other end of my trip (Bozeman Montana), they packed it up so beautifully, I was very impressed. this put my entire business down for over two weeks while troubleshooting. when contacting the Bloomington store, I was told by a manager to file a lawsuit if I wanted to try to get something. total cost for packing and shipping was over $1500.00. I was told that the insurance I paid was not available for UPS store packing problems. NEVER AGAIN!

Always have had a great experience when shipping things at Goin' Postal. The employees are always…read morefriendly and helpful. The shipping materials are a good price as well. Definitely recommend coming here for your shipping needs.

They are union so the workers are hard to fire. They don't care about the packages, if something…read moreget broken that's your bad luck. A friend shipped a telescope to me and it arrived broken. I could tell that they damaged it by the box. One side was crushed. Someone opened it to check for damage and taped it back up. The secondary mirror on the reflector was knocked off, breaking it, and damaging the primary mirror. The telescope was useless.

Fantastic customer service, time and attention with a sensitive request!…read more Thank you Tanner Patterson! I appreciate you!!!

First thing you need to know is that the previous bad reviews are for the previous owners. Yes, it…read morehas a new owner since I last had to use them for notary on a car title. The husband and wife had attitudes and I had no intention of ever using them again. It was a pleasant surprise to meet the new owner and he was easy to work with. It was actually night/day in comparison. Won't hesitate to use his Fern Creek location again in the future!

In January, I needed to mail a "one last Christmas present" to my daughter, a $4.50 deck of cards…read morewith a specific message just for her that weren't in stock in time for Christmas. Due to my work schedule, I had to mail it in the evening. I normally use the Meijer mailing station on Hurstbourne, but their postage machine was out of order that evening. An internet search on my phone gave me this Postal Annex as the only mailing station open, and it would be several days before I could get another chance to mail it. So I drove there from Meijer on Hurstbourne, waited a long time while the clerk waited on a slow customer (not the clerk's fault), and nearly swallowed my teeth when the clerk slapped a mailing label over the envelope it was in and told me it was going to cost me $9.50 to mail this $4.50 deck of cards. I objected to the price, specifically asked if there wasn't a cheaper way to mail it, and he said no, the only other way I could send it was by FedEx and that would cost me $22.00. He told me delivery was guaranteed in 2 days. I wasn't trying to mail it 2-day delivery, but he wouldn't budge on the delivery option or the price, except to go up. So I paid $9.50 to mail a $4.50 deck of cards. I walked away feeling lied to, exploited, and very abused. The small gift that I paid more than double the price of to mail took 11 days to get to my daughter on the 2-day delivery option I didn't want but was forced to pay for "or you can go somewhere else tomorrow." I couldn't go somewhere else the next day. I couldn't go somewhere else until the next week. That's why I was there. I filed a complaint with the USPS and was told that since this place is a Delivery Annex, not an actual Post Office, there are no rules that apply to them and they can do anything they want. First, the USPS shouldn't have that kind of contract with anybody. That's just stupid. Second, I will never, for any reason, in my life return to that Postal Annex. There is a saying, "Use me once, shame on you; use me twice, shame on me." This Postal Annex will never have the opportunity to exploit me again. Third, I want everybody to be aware of the fact that this place practices extreme price gouging. Fourth, I want people to be aware that I suspect I was exploited because I am female or an older adult, or both, in which case it practices gender or age profiling, or both, in setting its prices.

I have reached out and did not get a response since 2/5/25. I emailed all the possible email adds…read moreof the company including Sharicom and tried calling their contact phone number. I still can't get my KY foreign LLC business license because they have not signed the application form. This is really disappointing and I should've researched on a better service company and visited Yelp for reviews.

Never, ever, use this service. I was a customer for nearly 2 years and had no issues until I…read morestopped getting my mail forwarded for over 6 months which caused ~$7,000 in expired checks, still to this day I've yet to receive an apology or an excuse for how something like this could've occurred. In addition to that, the company is nearly impossible to get in touch with. I tried calling, emailing, and reaching out to employees on LinkedIn and Twitter to no avail, I just wanted the service I paid for to work.

Nadine and crew go above and beyond the call of duty to help me! They are friendly and professional…read moreand help me with everything from mail to faxes and UPS & Fed Ex shipping! Always a smiling happy face to greet and help you! It's great to call them a big part of my Media Team! Thanks a Bunch! Alivia Dockery