Not responsive and still losing mail. We get checks for our business. They have lost checks, sent…read moremail back. Clients will call and tell us they received their check. The checks we undiverable. We have had this P O box for a year. Iam at my wits in? What are we spending money for?

My mailman has not been on our street all week so we haven't received our mail. We hear him when he…read moredrives up and down Inca NE and he hasn't been here at all this week. What is the reason and when is heboing to deliver our mail? We are waiting on a check.

I've used this FedEx Print & Ship Center twice now (my wife uses it more often and likes it a lot)…read moreand my experience is that they're pretty efficient but that their phone game is unfortunate. Today I dropped off a package with a pre-printed label: although it was a "special circumstances" package requiring notification of the Fed Ex employees, I was out the door in under two minutes (probably closer to one). Fantastic - could never ask for better. The phone situation - ah, well - you've got to go through a phone tree and the fellow who eventually answered today was not the caliber of employee I usually associate with the successful Federal Express business. It happens. The value? Well, it's FedEx - it costs what it costs. It's generally reliable and I'm delighted that it's not the world of 50 years ago when it comes to package delivery. Anyhow, only downside was the phone experience - I'm not sure why the rating for this business is presently so low, but my experiences have been pretty good and I will certainly use this place in the future.

Staff doesn't even look at or acknowledge you when you walk in. I've been 4 times in the past month…read moreand the service has only gotten worse. Employees continue their conversations before they come to the counter to help. The prints outs were fine, but something I have paid for online should not take that long just to pick up.

We went in right after the store opened. I was pleased there was barely a wait. David assisted us…read moreand he was so patient and professional. My QR code from Amazon wasn't showing on my email so he kindly told me how to find it again. He really made the whole process very painless and somewhat pleasant.

Fantastic! Each time I go, I receive excellent customer service. The employees are very…read moreprofessional and helpful. I'm willing to pay a little more if I need to and go there instead of going to Staples on Montgomery to return my packages.

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

Devin was able to sell the print label services and expeditiously send my package on its way.read more

Needed copies, so I went to Staples. Copies are not cheap anymore and currently, I don't have a…read moreprinter. I am working with our NM Lions Operation KidSight group doing eyeglasses screenings for children. Lions will do for free. Pay for our own gas, time, and the paper for the info sent to the DEPT of Health here in New Mexico. Asked if a discount or reduction in cost would be possible. I believe it was Aaron , Assistant Manager , who assisted me....if not it was Keyton Retail Sales Supervisor. Set up a new account with them for our Kidsights Group. They did charge me a reduced fee because we are a nonprofit. Appreciated there kindness and eagerness to satisfy my request. Kuddos!!! They will be my go to in the future. Thanks again

I had a simple 2 page program to run off for a piano concert. Waited in line for 25 minutes because…read morethere is only one person behind the counter. Hours later I got a call from David who talked me through the order of the program and was very helpful, however for 65 copies of a two page program, they are charging me an astounding $188.00! I could've printed them out on my home computer and even bought ink refills for Pennie's on the dollar compared to $188.00! Absolutely insane pricing!! Run your copies off YOURSELF!!

I needed a 20x24 on foam board sign printed from a Etsy jpeg image I purchased. I was having…read moretrouble sending it to them at a large enough file size. They were kind enough to walk me through my computer issues to get them the size they needed. Which most companies wouldn't have spent time doing. When they had the image they needed, they quickly had my sign printed. The quality was the best it comes. My foam board sign made the 50th Wedding Anniversary party extra special. It was beautiful and high quality. Highly recommend A Good Sign for your printing.

My previous review of this company was penned A) following my first order B) when the biz was…read morelocated in the warehouse district and C) when the owner, Tami, was working with a different employee. Time to update and state that, five years later, this company remains as good as it gets. First and foremost, they don't bullsh*t. When you call/message/text/stop by, they're going to be realistic about what they can and cannot create, and you'll get a realistic ETA. Second, the product always shines. I've ordered everything from banners and signage to printed materials and stickers, it's all very, very Good. And third, this is my favorite aspect of the biz: they're amazing community partners. Over the years, they've provided plenty of materials and support to local businesses, most evidenced by so many restaurants that proudly posted their un-gender-specific bathroom signage that, honestly, couldn't be better stated. Just wash your hands, and then call this company, you won't regret it.

Elaine here at Mail Bank is wonderful! It was great to know that my packages and mail were safe for…read morea very reasonable monthly fee. Can't recommend their services enough, even if you're just thinking about getting a mailbox I'd recommend going down and talking to her and Kim. It's absolutely worth it!

This mail location is beyond fantastic. Our family had to get some very fragile items shipped and…read morequickly. Kim at Mail Bank, was patient, kind, helpful and did a fantastic job both wrapping fragile items, and helping us understand how we could package things in a way that would most serve our financial needs. If you don't want to deal with the long line at other locations, look no further - this is the place to go! You will get truly great customer service here. I personally want to thank everyone at Mail Bank for the way in which you helped us.

We looked at stores online and went to the Juan Tabo location but it was closed down. The next…read moreclosest location was on Menaul. Danielle was SUPER patient and informative, guiding me on how to scan my tax documents. The store was busy but clean and efficient. The pricing for scanning was really reasonable too. We were in and out quickly.

Not sure why they are closed at 8:30 AM when their advertised hours are 8-8. Some people really…read moreneed these services for work. This is an undependable location.