This is a fabulous storage facility! I recently needed to change ownership of a unit and the office…read morestaff were extremely helpful in the process. The building is extremely secure, promoting your passcode at every stop to ensure only customers with units on the correct floors have access to the proper areas. The halls are well lit and temperature controlled so you aren't in a puddle of sweat while you organize! I really appreciated all of Marco's help, he is such a gem! Overall I would def recommend them if you are looking for a safe storage unit!

From the owner: Uptown Storage + Shipping is your trusted local destination in Albuquerque, NM for fast, reliable…read moreshipping, storage, and moving solutions. We proudly offer FedEx, UPS, and USPS shipping services, along with secure digital mailbox rentals that include 24/7 access—perfect for travelers, small businesses, and remote workers. Need extra space? We offer clean, secure self-storage units for both short-term and long-term needs. Moving? Take advantage of our convenient Penske truck rentals and complete selection of packing and moving supplies, all in one location. Located in the heart of Albuquerque’s Uptown area, we make it easy to ship packages, rent a mailbox, store your items, and move stress-free. Visit us today for friendly service, competitive rates, and all-in-one convenience!

Not responsive and still losing mail. We get checks for our business. They have lost checks, sent…read moremail back. Clients will call and tell us they received their check. The checks we undiverable. We have had this P O box for a year. Iam at my wits in? What are we spending money for?

My mailman has not been on our street all week so we haven't received our mail. We hear him when he…read moredrives up and down Inca NE and he hasn't been here at all this week. What is the reason and when is heboing to deliver our mail? We are waiting on a check.

I've used this FedEx Print & Ship Center twice now (my wife uses it more often and likes it a lot)…read moreand my experience is that they're pretty efficient but that their phone game is unfortunate. Today I dropped off a package with a pre-printed label: although it was a "special circumstances" package requiring notification of the Fed Ex employees, I was out the door in under two minutes (probably closer to one). Fantastic - could never ask for better. The phone situation - ah, well - you've got to go through a phone tree and the fellow who eventually answered today was not the caliber of employee I usually associate with the successful Federal Express business. It happens. The value? Well, it's FedEx - it costs what it costs. It's generally reliable and I'm delighted that it's not the world of 50 years ago when it comes to package delivery. Anyhow, only downside was the phone experience - I'm not sure why the rating for this business is presently so low, but my experiences have been pretty good and I will certainly use this place in the future.

The Fedex office on Juan Tabo and Menaul Technician: Joey…read moreMy printer broke and there were three documents I needed to print. I'll be the first to tell you I'm not very good with computers and cell phones. I thought I would give them a try. It was about 10AM Monday. I was the only one there. I had my laptop with me. Joey asked what it was that I needed and I told him I had documents on my computer, and could he print them some way. He explained how, showed me how to do it on my computer by sending them an email with the enclosures, and bam! It was done. Joey is a great guy. He was helpful considerate and patient with me, and got me out of a jam.

This location was woefully understaffed on my particular visit today…read more My concern was for a parcel that was not delivered to me because I wasn't at home. As our queue moved, the gentleman and his associate did their best to handle customer requests. They tried to keep things cool but I could hear a lot of tension in their dialogues with the customers. The two men seemed unfamiliar with basic details such as the address of the store. At least twice, I heard one man comment on the theme of "young people won't work for X dollars an hour anymore". Are UPS workers so demoralized now that there are not enough to help out? Obviously they're not on strike (i.e. no political statement -- that would be a dinosaur in 2026). When I asked for help to find my parcel, the gentleman calmly gestured to a pile of parcels behind the desk stretching into the next room, helpless. His opinion was that my carrier did not leave a pink slip requesting redelivery and was "lazy". Despairing of a redelivery attempt, I asked if my parcel would be safe until somebody would be able to help me locate it. Then the gentlemen, with the most deadpan manner said, "we will leave the doors unlocked and all the homeless will come in". Crediting him with a sense of humor despite his helplessness, I remain deeply concerned about the safe delivery of parcels in our local community in Albuquerque NE Heights. UPDATE 8/20/26: Parcel was safely delivered to me, on the redelivery attempt. I did not attempt to revisit the UPS Store in the morning as planned, because I was fortunate to see, from the UPS Tracker information linked to my order, that my parcel was once again out for deliver. In the light of what happened the previous day, this event had a miraculous appearance.

I have been a customer at this store since 1990. Before it was a UPS Store, it was Mail Boxes Etc…read more It has become very obvious in the last 2 weeks that the two men who have taken over the customer service or perhaps are new owners, are definitely in the WRONG job! Today when I arrived, the customer line stretched from the counter to the entrance. One man chastised (cussed?) out a customer while the rest of us waited.in line. I dropped off a return to Amazon. The clerk finally got the return processed. I went to my box to check mail & received a delivery notification from Amazon. As I started out, the clerk motioned me back to the counter & wanted to know why I returned it in the (original) package. I explained that Amazon wanted the original package, tags, etc to the product I had purchased. Then he wanted to know what was in it. I told him I was returning a pair of shoes & that he could open it because it was NOT sealed . I also showed him my delivery notification of a new PKG received today & asked if I could pick up that one. The other clerk said they did NOT have time. "Couldn't I see how busy they are"? Meanwhile instead of helping his customer, he proceeded to chew me out & told me to return by 5pm today. I came home wondering why those 2 old men were in charge? Inefficiency, poor housekeeping, nasty customer service like they provide, and derogatory language are causing me to rethink keeping my address at that store. What ever happened to the young men & women who were so delightful, efficient, & caring?? If these two men are owners, GOD BLESS UPS! If they are employees, then they have failed in training and are in the WRONG job!

It appears this UPS store on Menaul is under new management...... nice to see. It was disappointing…read morein the past to see talented and knowledgeable employees leave. Mr Asif A is making changes for the better. He is supportive of his staff. He was super helpful in assisting me to locate a package i had misplaced in a recent move. He gave all the credit to his staff. I wish him and his team all the best. He really cares. He is a leader.

Devin was able to sell the print label services and expeditiously send my package on its way.read more

I was treated with fake pleasantries. Joseph at the door would not let me into the store to…read morereturn an item to the Amazon desk at exactly 7:02 pm and 18 seconds. Pleaded I would take a couple minutes since I have the scan codes. I got sorry , sorry , sorry. What could have Joseph done differently ? Well he could have explained that the Menaul location stays open until 9pm instead of drowning me with fake concern and a title waves of sorry. The employees that stare at the clock waiting for the second to shut down the front doors says something in itself. This is not a store that is here to support the neighborhood. I hope Joseph gets home quickly and unwind from being able to count the seconds to quitting time. Bless his heart.

Needed copies, so I went to Staples. Copies are not cheap anymore and currently, I don't have a…read moreprinter. I am working with our NM Lions Operation KidSight group doing eyeglasses screenings for children. Lions will do for free. Pay for our own gas, time, and the paper for the info sent to the DEPT of Health here in New Mexico. Asked if a discount or reduction in cost would be possible. I believe it was Aaron , Assistant Manager , who assisted me....if not it was Keyton Retail Sales Supervisor. Set up a new account with them for our Kidsights Group. They did charge me a reduced fee because we are a nonprofit. Appreciated there kindness and eagerness to satisfy my request. Kuddos!!! They will be my go to in the future. Thanks again

I needed a 20x24 on foam board sign printed from a Etsy jpeg image I purchased. I was having…read moretrouble sending it to them at a large enough file size. They were kind enough to walk me through my computer issues to get them the size they needed. Which most companies wouldn't have spent time doing. When they had the image they needed, they quickly had my sign printed. The quality was the best it comes. My foam board sign made the 50th Wedding Anniversary party extra special. It was beautiful and high quality. Highly recommend A Good Sign for your printing.

My previous review of this company was penned A) following my first order B) when the biz was…read morelocated in the warehouse district and C) when the owner, Tami, was working with a different employee. Time to update and state that, five years later, this company remains as good as it gets. First and foremost, they don't bullsh*t. When you call/message/text/stop by, they're going to be realistic about what they can and cannot create, and you'll get a realistic ETA. Second, the product always shines. I've ordered everything from banners and signage to printed materials and stickers, it's all very, very Good. And third, this is my favorite aspect of the biz: they're amazing community partners. Over the years, they've provided plenty of materials and support to local businesses, most evidenced by so many restaurants that proudly posted their un-gender-specific bathroom signage that, honestly, couldn't be better stated. Just wash your hands, and then call this company, you won't regret it.

We love this place and we love Elaine. She's had some hard times lately and their hours keep…read moregetting shortened but they're consistently there when they say they will be and Elaine and her family members who help out are so nice.

Elaine here at Mail Bank is wonderful! It was great to know that my packages and mail were safe for…read morea very reasonable monthly fee. Can't recommend their services enough, even if you're just thinking about getting a mailbox I'd recommend going down and talking to her and Kim. It's absolutely worth it!

We looked at stores online and went to the Juan Tabo location but it was closed down. The next…read moreclosest location was on Menaul. Danielle was SUPER patient and informative, guiding me on how to scan my tax documents. The store was busy but clean and efficient. The pricing for scanning was really reasonable too. We were in and out quickly.

Not sure why they are closed at 8:30 AM when their advertised hours are 8-8. Some people really…read moreneed these services for work. This is an undependable location.

I went to the MVD Express at 10200 Menaul Blvd NE, Albuquerque, to get my out of state vehicle…read moreregistered, the only good thing that came out of it is I get an AAA membership as soon as I got home; 1. Rude, uneducated worker at Windows 5 on 2026-07-01 8:15 AM appointment 2. not helpful at all, it looked like THE worker has only been working for a week there 3. none of the workers seem to be able to execute basic tasks such as confirming an appointment 4. all of the workers' "deer-caught-in-the-headlights" look when asked a question is truly priceless 5. Actually saw a worker condescendingly talking to an elderly woman who simply asked how to make an appointment; classic (to all MVD/DMV) Been to a lot of DMVs/MVDs since I am enlisted, this one is the worst, which coincides with NM's public education system ranking of the nation; 47/50

The fact that there are 8 people who are waiting to be helped and only one employee is helping us…read moreand the other is playing on the computer on facebook.. you would figure she would see everyone becoming irritated and start helping her coworker.