We recently welcomed a new puppy into our home and promptly scheduled an appointment with the…read moreclosest veterinary hospital to have our pet examined. After waiting an entire week for the appointment, we were contacted the evening before and informed that our appointment was being canceled due to a windstorm. While inconvenient, we understood and agreed to reschedule for the following day at 10:00 a.m. Shortly thereafter, we observed that all other businesses in the same strip mall were operating without interruption. We contacted the clinic to inquire whether our original appointment could be honored, but were told the clinic was closed and would not accommodate the request. Later that same evening, we received another call asking if we could reschedule yet again. At that point, we explained that the appointment had already been rescheduled once and expressed concern over the lack of consideration for our time and schedule. Unfortunately, the staff member we spoke with was dismissive and conveyed little concern for the inconvenience caused. As a result, we scheduled an appointment with Eastlake Veterinary Services instead. This place was only a short distance, but the contrast in service was notable. They were welcoming, professional, able to see us the same day, and provided excellent care to both us and our new puppy.

I want to share my experience with Caring Hands Veterinary Hospital (13741 Colorado Blvd, Thornton,…read moreCO) this past August 2025. Decades ago, I used them as my vet clinic, but they became too high in cost than other offices closer to me. It took me a long time to contemplate how I wanted to approach the unethical business practices happening at this business. On August 13, 2025, I contacted them about euthanasia for Noel, my almost 18-year-old kitty. At the time, Noel's health went down rapidly in a matter of 2 days. On that day, I made the difficult decision to have her humanely euthanized. I made a call to my established veterinary office and they were unable to schedule an appointment that day so I made calls to several vet offices looking for available appointments, but also getting price quotes, since we all need to be price conscious during these difficult times. Even though, Caring Hands Veterinary Hospital was priced higher, I chose to use their services. WHAT A MISTAKE! A friend and I were placed in a room after standing in their lobby for an extended amount of time after we arrived. In the room, while we waited to have the vet euthanize Noel, the vet tech managed the financial part of the transaction - IN THE EXAMINATION ROOM! My friend and I were crying our eyes out while I held on to Noel tightly for the last time and the amount charged was significantly HIGHER than what I was quoted on the phone. I wasn't in a position to leave and go to another clinic close by or the emergency vet hospital. Noel wasn't doing well, and I didn't want her to suffer. I value transparency and integrity in veterinary care, and I was disappointed to encounter price gouging or, at the very least, a failure to honor a clearly communicated quote. A week later or so, I called and eventually spoke to the office manager and explained the situation. I requested a refund to match the quoted price, and she was unreasonable about the situation. She acknowledged that a new employee provided the quote but was unwilling to honor it. She even told me the new employee would be disciplined because of the error. At that point, I mentioned perhaps coaching was a better choice. This experience left me feeling misled and financially strained, especially since I made decisions based on the information provided to me. I was very deliberate when I obtained and documented the quotes. I had each office's quotes written down giving a notebook page to each one I called. I asked the same questions to each office to make sure I had an accurate picture of what to expect before making the decision on what clinic to use. The total price they charged was $655.50 which included euthanasia, cremation with her ashes returned and the cremation urn. These charges were approximately $150 higher than originally quoted. Given my experience and what I feel was an exploitation of my grief, I would NEVER consider using Caring Hands Veterinary Hospital again. **UPDATE** - The Office Manager emailed and called me today (November 10th) offering me a full refund. I wonder why it had to come to this? It's sad that these small community businesses are being bought by these uncaring corporate businesses.

Creature Connections is amazing. They responded to my request for "emergency walks" within half an…read morehour when I became ill and needed to go to the emergency room .the staff and walkers love my Lucy and are like family. .

We have been using Creature Connections for cat sitting for years now and we have never had a bad…read moreexperience. Wonderful pet sitters, very professional, very communicative. Highly recommend.

My dog loves coming here! We usually take him on Wednesdays and he loves it so much he learned what…read moreday Wednesday is and waits by the door the whole time we're getting ready for work. We've been taking him here for about 3 years now for daycare and boarding and have never had a negative experience. He comes home tired

This is the best daycare I've sent my pup to! I just moved and the new daycare makes me miss…read morebringing my dog to Waggin Tails. The staff is always wonderful and excited to see my dog- thank you! I am appreciative of all the services they offer and no hidden fees (can watch live camera w/o paying extra).

Recently moved to northern Thornton area and needed to establish a new relationship with a boarding…read morefacility for my dogs. City Bark is a few miles away so I scheduled an evaluation visit that went well. A few days later I used them for daycare before a week long boarding stay. City Bark employees were friendly and explained the process. During the boarding visit I received a daily update that included a photo, my dog's activity and the amount of food they consumed. I picked up my dogs and they seemed happy and healthy.

This place was great at first I enjoyed watching my dog play on the cameras and see her have fun…read moreoutside with the water and other dogs. It was great for her to socialize and burn her energy. The only problem I have is we don't see the back room where they keep the dogs for their "afternoon breaks". I had a friend that used to work there and she warned me that it was unsanitary and they don't wash their beds or clean the kennels after each pup. Sure enough we got proven right. My dog got pink eye her second week there then kennel cough her 3rd week! I asked the staff if they had kennel cough going around and they said no. Took my dog to the vet and she was diagnosed with it. My dog was sick for a couple weeks. And I had to buy medication for both instances. It's so hard to trust places. No signs of physical abuse but they need to work on their cleanliness.

Make yourselves available over the phone to answer questions. Your website is horrible for…read morenavigating or onboard of our pets. We cancelled our trip to CO as we could not get the assistance we needed. We got all the necessary shots yesterday but would not head out on a 12 hr drive With our dogs without knowing all of our info was inprocessed

I requested an appointment via Yelp and they were extremely responsive and quick in getting back to…read moreme, as well as being thorough in making sure they prepared the perfect appointment for my puppy. Krystle was able to come out the very next day and give Carl his first bath in the dog spa located in my apartment building. He was very happy when he came out, and actually TRIES to go into the dog spa when we walk past it now because he has good memories of lots of treats and not a scary bath. Thank you so much!

I have 3 rescue dogs. I absolutely love them to death. They are the sweetest, most loving animals…read morehere at home. Two of them are my problem children: a Rottweiler mix foster fail who is reactive to bikes and other dogs and occasionally nervous around people like visiting contractors or UPS men, and the other is a 100+ lb Brazilian mastiff rescue from Aruba who is not fond of other dogs. The two of them began showing increasingly worse dog aggression toward other dogs on the trail and while camping, and had attacked several dogs by the time I found Loyal Hound/Juliet. I was at my wit's end, because I had already spent thousands of dollars and tried everything including other trainers at that point with little to no progress. I felt stuck with 2 big problems for the next 6-8 years. I hike at least 3 miles every single day off leash on the trails by my house, and I love to camp with my dogs in the summer, but they became such a liability that walks became stressful and camping became impossible. I finally found Juliet with Loyal Hound, and for our very first session we met at a crowded park and were going to be doing off leash training right away. I was so nervous -- all the triggers were present: other people with dogs on leashes, dogs off leashes, people on bikes, squirrels -- so I was absolutely AMAZED when we were walking my Rottweiler off leash through a gaggle of geese, past people on bikes, and past other dogs within a few minutes with no problems. It was nothing short of a miracle. Within a few sessions, I had both of my dog aggressive dogs walking on and off leash next to me, passing other dogs (sometimes dogs that were even barking at them) on trails safely with no reactivity. I cannot explain in words how much of a difference this has made in my life -- I feel like I got my life back. If you have a dog aggressive dog, this is the place to go. It's WELL worth the investment, and you will be amazed at the difference you will see in your dog. Thank you Loyal Hound & Juliet!!

I have so many amazing things to say about this training with Juliet. I just had a follow up…read moresession, 4 months after our off leash training, because I had gotten a little lax with one of my dogs since I have a 1 year old and things are hectic. Within 5 minutes we were able to re-establish the training methods that work and get Hope back on track with easy leash walking. I am so impressed with her concise easy to follow instructions. I am looking forward to taking my two Samoyeds on walks again while walking my toddler in a stroller without having to worry that Hope will pull us. Trained dogs are safe dogs and I'd pay for the training with Juliet 10x over. Worth every penny! It makes my life easier as a single mom managing all the things to have two dogs that get to enjoy being outside with us because I trust them and they trust me. Don't hesitate if you need help with your dog!

I have used Training Wheels for both in-home and on-site training as well as boarding of my one…read moreyear old Italian Greyhound Lemon. She was a rehome situation and had been trained to use a liter box in her crate. Meghan from Training Wheels helped me train Lemon to go outside and to LOVE her crate as a safe place and not soil it. Additionally, she helped me train Lemon to be totally focused on me, even with distractions. She sits when asked, she looks to me for approval and consent, and comes when called, no matter what. She is the goodest girl now - not that she wasn't before - she is just so much better now. All of this training was done with a lot of knowledge and a lot of love from Training Wheels. I also use Training Wheels for boarding Lemon. She gets so much positive attention and interaction. I was a bit hesitant at first because there are a lot of big dogs, but the times that I have boarded her, there have been dogs her size to play with and the bigger dogs play in a different area. For sleeping, she gets her own area (with door) with plenty of space for her bed and toys and then an area for going potty, should she need to in the night (Italian Greyhounds have hamster bladders, haha). The building where she sleeps and takes naps is temperature controlled and she is surrounded by other dogs in their areas, so is never alone. There are multiple outside play areas - and they designate which areas are for which size dog, and the dogs are always supervised. Training Wheels staff are always with the dogs and interacting with the dogs. They send pics of my happy dog playing outside and running and having just the best time. I feel that my tiny dog Lemon is very safe and happy there. I can't recommend Training Wheels enough for both training and boarding. Lemon is SO well taken care of and loved.

We cannot thank the team at Training Wheels enough! Oscar, our mini dachshund, has struggled with…read morereactivity around dogs and people. Training Wheels has slowly introduced him to being comfortable and having fun in a small group of dogs. Their skilled trainers have been amazing at showing him all of the positive praise while he is learning. Yesterday I was able to take Oscar (with little sis Olive in tow!) to the dog park for the first time and he had a blast. Training Wheels gave both Oscar and I the confidence to try without fear knowing we had the tools to make it fun and how to realize if it was not. Yay for Oscar and yay for the team at Training Wheels!

I am very impressed with the two week training my dogs received at Co Dog Academy. I've attended…read morenumerous training sessions with other agencies, and this program is the best. My kids "Rosie and Snoopy" were still in training mode when we got home. I expected them to be a little out of control, instead, they listened to my commands and were engaged. I believe another two weeks at this program is warranted. Thankyou CDA. Rosie, Snoopy and I appreciate your knowledge of dog behaviors, what is really important in a dog's life and most of all, not to humanize your dog. It all makes sense to me now. The staff, the trainers are all great!!!

Do not board your dog here. I've boarded my dogs here 28 time and spent a total of $4,000. I had my…read morefirst issue here over the weekend and was able to see firsthand how little they value customers and care about the dogs. My dog was severely injured and almost lost her eye due to negligence on their end. After speaking with the animal hospital I was advised that MANY dogs come to the hospital with a variety of injuries and that CO Dog Academy is not transparent when injuries occur. The Kennel is known as having a "sketchy" reputation and the fact they don't have cameras is a huge red flag. Pat the owner was incredibly combative with me when I asked him to pay for the vet bill. He offered $500 and I asked how he came up with that amount when the cost of treatment was triple that amount. He said I had no proof they were responsible. What I believe happened is that the old rusty door that leads to the outside kennel fell and trapped my dog by her neck (they found grease all over her). As a result, eye proptosis occurred (very painful injury where the eye pops out) I'm so disappointed with how CO Dog Academy handled this matter. I'll Post pics on yelp. Please do not risk taking your dog here.

We have used Breezy Pet Care since the beginning. Our 3 dogs are excited when she comes to check on…read morethem and she sends us videos and pictures when they are being their stupid loving selves. We recently had one of our fur babies diagnosed with cancer because of this she has to receive meds on a pretty regular basis, The Breezy Pet Care Team was up for the task. Bree herself scheduled a time to come by and see how we are give the meds to ensure they had it down. They did every med was given on schedule and written in the book we keep. Breezy Pet Care treats our animals like their own, we always come home to find they have been well taken care of. Thank you Bree and Team for being so hands on and loving to our fur babies.

Breezy pet care took such great care of my cat while my husband and I were on our honeymoon - I got…read morephotos and detailed updates and the communications were unmatched. This gave me comfort I've not had when leaving him previously. I will be using them as long as they exist and will recommend to anyone who will listen! Thank you again Bree!!

Not only is McCalla super dependable but she genuinely loves our doggos. And they love her! She is…read moreeasy to coordinate with and has a knack for working with tricky dogs. We would highly recommend her for walks and care.

We highly recommend Walk Sit Stay! McCalla took wonderful care of our dog with regular walks for…read moremore than two years. We are grateful to her for her dependability, great communication, good advice and most of all, attentive care for our dog. We couldn't have been happier -- thank you McCalla!