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Creature Connections

4.4 (21 reviews)
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Services - Creature Connections

Dog walking

Pet sitting

In-home pet sitting

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4 months ago

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Michelle P.

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1 year ago

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Michelle P.

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2 years ago

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Michelle P.

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3 years ago

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2 years ago

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Review Highlights - Creature Connections

I cannot even express the gratitude I have for Michelle and her team at Creature Connections Pet Sitting LLC.

Mentioned in 12 reviews

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Caring Hands Veterinary Hospital

Caring Hands Veterinary Hospital

(147 reviews)

We recently welcomed a new puppy into our home and promptly scheduled an appointment with the…read moreclosest veterinary hospital to have our pet examined. After waiting an entire week for the appointment, we were contacted the evening before and informed that our appointment was being canceled due to a windstorm. While inconvenient, we understood and agreed to reschedule for the following day at 10:00 a.m. Shortly thereafter, we observed that all other businesses in the same strip mall were operating without interruption. We contacted the clinic to inquire whether our original appointment could be honored, but were told the clinic was closed and would not accommodate the request. Later that same evening, we received another call asking if we could reschedule yet again. At that point, we explained that the appointment had already been rescheduled once and expressed concern over the lack of consideration for our time and schedule. Unfortunately, the staff member we spoke with was dismissive and conveyed little concern for the inconvenience caused. As a result, we scheduled an appointment with Eastlake Veterinary Services instead. This place was only a short distance, but the contrast in service was notable. They were welcoming, professional, able to see us the same day, and provided excellent care to both us and our new puppy.

I want to share my experience with Caring Hands Veterinary Hospital (13741 Colorado Blvd, Thornton,…read moreCO) this past August 2025. Decades ago, I used them as my vet clinic, but they became too high in cost than other offices closer to me. It took me a long time to contemplate how I wanted to approach the unethical business practices happening at this business. On August 13, 2025, I contacted them about euthanasia for Noel, my almost 18-year-old kitty. At the time, Noel's health went down rapidly in a matter of 2 days. On that day, I made the difficult decision to have her humanely euthanized. I made a call to my established veterinary office and they were unable to schedule an appointment that day so I made calls to several vet offices looking for available appointments, but also getting price quotes, since we all need to be price conscious during these difficult times. Even though, Caring Hands Veterinary Hospital was priced higher, I chose to use their services. WHAT A MISTAKE! A friend and I were placed in a room after standing in their lobby for an extended amount of time after we arrived. In the room, while we waited to have the vet euthanize Noel, the vet tech managed the financial part of the transaction - IN THE EXAMINATION ROOM! My friend and I were crying our eyes out while I held on to Noel tightly for the last time and the amount charged was significantly HIGHER than what I was quoted on the phone. I wasn't in a position to leave and go to another clinic close by or the emergency vet hospital. Noel wasn't doing well, and I didn't want her to suffer. I value transparency and integrity in veterinary care, and I was disappointed to encounter price gouging or, at the very least, a failure to honor a clearly communicated quote. A week later or so, I called and eventually spoke to the office manager and explained the situation. I requested a refund to match the quoted price, and she was unreasonable about the situation. She acknowledged that a new employee provided the quote but was unwilling to honor it. She even told me the new employee would be disciplined because of the error. At that point, I mentioned perhaps coaching was a better choice. This experience left me feeling misled and financially strained, especially since I made decisions based on the information provided to me. I was very deliberate when I obtained and documented the quotes. I had each office's quotes written down giving a notebook page to each one I called. I asked the same questions to each office to make sure I had an accurate picture of what to expect before making the decision on what clinic to use. The total price they charged was $655.50 which included euthanasia, cremation with her ashes returned and the cremation urn. These charges were approximately $150 higher than originally quoted. Given my experience and what I feel was an exploitation of my grief, I would NEVER consider using Caring Hands Veterinary Hospital again. **UPDATE** - The Office Manager emailed and called me today (November 10th) offering me a full refund. I wonder why it had to come to this? It's sad that these small community businesses are being bought by these uncaring corporate businesses.

Denver Pro Pet Sitting

Denver Pro Pet Sitting

(54 reviews)

Southeast

Cat people know the anxiety is real…read more If you've ever left town and immediately wondered, "Are the cats plotting revenge or are they okay?" then you get it. We used Denver Pro Pet Sitting while we were on vacation and it was an absolute lifesaver. They checked in on our cats, made sure everything was taken care of, and sent updates that made it clear our little furballs were living their best lives while we were gone. Reliable, communicative, and clearly people who genuinely care about animals. It's such a relief knowing your pets are in good hands instead of just hoping the automatic feeder doesn't become their new enemy. 10/10 would trust them with our cats again. Pretty sure the cats didn't even miss us.

Denver Pro Pet Sitting deserves all the praise in the world! First, they have great communication…read morewith multiple ways to communicate with your sitter. You can text, email, or respond in the portal. The sitters give you great detail on your pets bathroom and eating habits and medications. They also provide lots and lots of pictures! I was unfortunate enough to have an emergency while on vacation with no way to get home quickly or call anyone. Nelson and my sitter were absolutely amazing in handling the situation with urgency, care, and communicated with me the best they could given my limited availability. I hope I never have another emergency when I'm gone, but if I do, it's Denver Pro Pet Sitting I want taking care of my pets. Finally, they do their best to assign the same sitter every time. I really love seeing my sitter comment on my dog's health improvements since previous visits and makes me feel like they genuinely care about my pets and their well being.

Creature Connections - pet_sitting - Updated May 2026

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