I have had my vehicle repaired at this body shop multiple times…read more Staff is always honest and straightforward in what they can do. The dealership I purchased my vehicle from quoted me $400+ to fix a few things on my vehicle (and also tried to gaslight me into believing there was a crack in my bumper and the whole thing should need replaced. Though I was standing there and the maintenance man was pointing at nothing on my bumper). I brought my vehicle here and had all of the repairs done for less than $200 and my bumper was checked for damage, they found none. Service was much faster than expected and staff were very professional.

Seniors - stay away from this car repair shop. If their mechanic makes a mistake and screws up your…read morecar they charge you full force for their mistake. Record Everything the service manager tells you. He only documents what he Wants to pay for and charges you for His mechanics error. Ann

Two months ago, I brought my 2007 Buick Lucerne CXL in with a detailed list of repairs. I was…read morequoted $2,580.60 for brake kits, a front arm, tire monitor sensors, leak repair, and an oil change. While those items were done, many of my original concerns were ignored or only briefly looked at. Right after picking it up, my ABS and Traction Control lights came on. Within days the check engine light appeared as well. I had to bring the car back four or five times in just two months for the same problem, and every time I was told it was "fixed" -- only for the lights to return. I also asked them to fix a scraping plastic piece under my front bumper, which they promised to handle but never touched. To make matters worse, the check engine light came back on the same day I noticed the bumper issue was ignored. The lack of communication and accountability was unacceptable. I was rarely given updates, felt dismissed rather than taken seriously, and was left without reliable transportation while my car sat in their shop. After repeated failures, poor customer service, and wasted time and money, I have lost all trust in Tecumseh Tire Exchange. I'll be taking my business elsewhere and cannot recommend their services.

The service is excellent and great prices. I would however,…read morehave you check your receipt, because if you're keeping records of your repairs, or you need to come back and do further work, he does not keep very good records or right, very good receipts. You may have to write notes on your own receipt for your own reference. He's got three of my cars, which he's taking care of very well. But when it comes to pulling out the records, he doesn't know one vehicle from the other. Or what work was done on them.

I walked in after 10 am for an oil change on a Saturday and noticed there was only one worker. He…read moredid come in to greet me and warned it may be an hour before he could start on me and I told him it was fine. About 30 minutes later more workers came in and one of them walked up to me and asked for my key. There was no discussion of what type of oil change (ex. synthetic, etc) or pricing. Approximately 10 minutes later he asked for all my info (name, address, phone#, email) and gave a price-indicating they were finished with the oil change. I asked if the Yelp check-in coupon could be used, but he stated they already changed the oil with all synthetic and the coupon was for half-and-half. I didn't feel he was being rude in any way, I just wish there was more dialog and that I had a choice. Overall, it was a decent straight-no chaser experience.

Very friendly staff. They got my car right in and were done with the oil change in less than 40…read moreminutes. Prices are competitive for the type of oil I needed. No attempts to upsell or con me into unnecessary repairs. I've been burned by a couple shops in the area with outright lies about my vehicle to upcharge me. I'll return to this location.

The staff here is incredibly friendly and trustworthy. They did a fantastic job with my oil change…read moreand didn't try to pressure me into any unnecessary upsells or hidden fees. It's hard to find an auto shop this honest and dependable. Highly recommend!

Had them do some custom work on my Subaru. Everyone was friendly up front, but they damaged the…read moretailpipe on my exhaust system they were installing. I told them I would pay full price but I just wanted them to admit what they did, and they just wouldn't. They're100% of fault there's no doubt about it yet they wouldn't admit it. Shady and immoral. Use it your own risk I wouldn't anymore.

Poor quality job , no customer service…read more I gave them a chance because they're local but I'll never go back after my bad experience They made a series of mistake that usually professional will never make.. To avoid if you like your ride

Jan. 11, 2022 While sitting in their lobby having tires put onto my Jeep I watched the customer…read moreservice given to all who entered. Don treated everyone like family and had me laughing. He helped with all their needs and got them in for repairs, leaks, low air pressure, what ever it was they needed. I am very happy with their service time and the really good deal on my seasonal tires. Thank you to everyone working there. Happy New Year.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.

I have taken our vehicles here a few times now since moving local to them. So far they seem to be…read moretrustworthy, timely, knowledgeable and fair. I have no negatives about them right now so so far they are a 5 start for me!

If you have an issue with your car that isn't specifically transmission or exhaust related, take it…read moreto these guys. It's that simple. They won't try and sell you stuff you don't need, or screw you on repairs.

OUTSTANDING SERVICE I TRUST. Customer for more than 10 years with four older cars. (I have kids.)…read more They've saved me on unnecessary repairs recommended by the dealership and guided me on maintenance. My AC failed on a 15 year old buick. I was prepared for a major bill, but they reconnected a wire for cheap. Popularity of this place now might make you wait, but it is worth it. HIGHLY RECOMMEND!!

Referred to them by Google and Yelp. Been to their website…read moreto read up on Japanese Auto, since I have a Acura RDX. I must've emailed them 4 times, called probably the same amount. NOT ONE RESPONSE. Since 2023, I have not heard back from these guys, all I want is questions answered about service. It's not like I can take time off work to show up in person just to talk. Why do they bother to have an email address or phone number if they don't answer it. Won't bother them anymore.