This store has an amazing showroom with a full showcase of bathrooms, showers, bathtubs and kitchens. Not to mention a great bunch of staff working there! Christine is extremely knowledgeable and talented with the use of materials and design. I have really enjoyed working with Chris over the years.There prices easily rival all the box stores and they have some great products. Many times I have had to level a floor. And there products for leveling and thin-set are superior to other products and that is the product name Superior. Also I use the luxury vinyl flooring for its great price and amazing appearance. It looks just like tile! read more

The Tile Shop - This six sided tile looks great because the floor was leveled with superior floor leveler. - Kitchen & Bath Near Me - North Plainfield, New Jersey

i have been to this store many times to redo a whole house and Linda has been there every step of the way. we have picked out many possibilities and narrowed it down. Some tile came from other places and she was able to complete the look we were looking for. She was always very patient and coordinated the tiles every visit. read more

The worst customer service. Walked in to the store and are completely ignored when needing to ask a question. It's like the guy working there turns corners quickly so that he can't help you. Never one to write a poor review but being an Interior Designer myself I felt like this needed to be shared. read more

We are remodeling a second bathroom and needed some advice on tiles. Jole Perkins came to our rescue and really helped us to pick some awesome tiles. She is so amazing and pleasant to work with. If you need tile make sure you see Jole. read more

Ordered over $1000 tile. We paid in full when we ordered. Linda stressed they did not have room to store so we had to come pick up what they had ready, even though they didn't have our full order. During covid, so we called to say we were coming. Took over 1.5 hours to get someone to deliver the tile to our van while we waited in the back, which is where they told us to go. When Omar brought it out he was very friendly and explained it took so long because he was looking for one of our tiles.. that was not available for pick up yet. Those unavailable tiles - for the shower floor - was not available, Linda told us they were in the hands of FedEx. It has been over a month and Linda doesn't come to the phone when we call, and won't provide an answer to emails asking when we will receive this paid-for and promised-a-month-ago tile. The manager is copied on emails and is no help. Our bathroom remodel project is being delayed. Very unprofessional and disappointing. Latest update is that Linda had to check with the other stores again. Then, nothing. I keep reaching out. Nothing. Will need to purchase elsewhere and pursue getting a refund from these people. I will update my review with how that goes. I guess once they get your money they don't care about delivery. I will also update re quality of what we did receive once the project can resume and tile can be installed. read more

Linda and Omar at the tile shop are fantastic. They were very patient, Informative, and helpful. If you use the tile shop I would asked to work with either one of them. read more

We had gone to another tile shop originally based on the contractor we had. Were told 1 week that turned out to be 5 weeks before the order arrived. The order was incomplete also. We finished the rest of the order with The Tile Shop. Robin and Matt were an absolute pleasure to work with and spent time with us even though were just ordering boarder and accent pieces. Unlike the other place they take back partial boxes of tiles. Price is a maybe a bit higher on tile but it wasn't much more. And, in the long run, our cost was much more based on the screw ups of the other place. Make sure you factor in the service and returns flexibility as it makes it such that they really are not more expensive. Buy from these guys.... Regards, Jon and Ann Marie. read more

The Tile Shop - shower stall. - Kitchen & Bath Near Me - North Plainfield, New Jersey

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Absolutely fantastic experience from the start. The Tile Shop carries a beautiful selection of quality tile. The sales team is top notch! Linda from the North Plainfield store went above and beyond to make me feel important. She was helpful, responsive, and patient. Linda's knowledge of tile and the store inventory was impressive. I went into the store overwhelmed and came out confident knowing my renovation was going to be beautiful! I also, worked with Brian from the Langhorne store. Brian was my fixer. He got me out of several emergencies. He worked so hard to ensure my renovation project would not be delayed. He Knew all the right answers and fixes. He kept me informed every step of the way. He also contacted Linda to keep her informed. Two outstanding Tile shop employees and two beautiful stores. I'm hooked! read more

I worked with the tile shop to purchase tile for my bathroom remodel. Linda was absolutely amazing to work with, she was kind and pleasant and went above and beyond to make sure I was happy. I went in several times to look at options and design my bathroom. Linda was so helpful she listened to what I wanted, was very knowledgeable and offered great suggestions. Once we narrowed down my options we set up a time for me to come in and she had some options laid out for me so I could play around with the design. Although the store was busy and she was multi-tasking she was totally available to me and kept checking in with me to answer my questions. Linda took calls and texts from me after hours and even personally delivered a few things that had to be picked up from the warehouse an hour away. Linda did the warehouse pick up for me so I didn't have to drive to south jersey. Additionally, Linda worked with my budget and did everything she could to make sure I was happy and I truly am. Our selections have come out beautiful so far and it's all because of Linda's help. She should be promoted to a store manager because she really knows her stuff and is truly dedicated to her position. The store manager was also a very nice guy and helpful, I didn't deal with him as much but he was very nice and also helped out. Great customer service, I will definitely be shopping with them again and I feel like I made a new friend!! Very very happy with my purchase! We are not done with the remodel yet but this is the start of what will be a very beautifully tiled shower! Thank you Linda!! read more

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Worst retail experience I've ever had. Been getting the runaround for two weeks trying to pick up an order. I've never give a bad rating before but if you could give a negative I would. read more

Went here to get kitchen floor tile, not only is the selection enormous the staff is professional and courteous and knowledgable. read more

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If you want some of the worst customer service on earth, come here! I've only been to the store three times, and each time it takes about 20 minutes before I can get someone to help me. This will definitely the last day I ever bother going to this particular shop. read more

If you need tile please go and see Linda at the Tile Shop. The minute my husband and I walked in through the doors, Linda greeted us and for the next four hours helped us with picking out all the tile for our renovation. She is very knowledgeable and professional. Our bathroom looks fantastic!! read more

I stopped by to browse and won't be back. Not one sales person even said hello or offered help. 2 of them were not even with customers. Prices are also high. read more

Horrible customer service. Do yourself a favor and go to another Tile shop. Yes, drive the extra few miles to get better service elsewhere. Staff are rude and disrespectful throughout, during the purchasing as well as when picking up the tile. read more

My family and I had a fantastic experience working with Vinny D.! Not only is he very knowledgeable about the products, but he also has many years of experience with installation and design. He gave us the kind of time and attention to detail in designing our three bathrooms as if they were his own. Not only that, twice he went out of his way to save us money! We could not ask for more from Vinny. No doubt, he loves what he does and is very good at it! read more

Came her for things for kitchen remodel. Omar was fantastic. Patient, answered all our questions and made it a very easy and painless process. Will definitely recommended his services to anyone I know that has tile needs. read more

Great selection so was able to blend in a new tile with existing tile. Then, Omar (manager) even allowed the return of the unused tile outside of the usual return window. Wonderful experience. read more

I stopped by last week to look at faux wood floor tiles (much better than laminate). The Tile Shop display was very good. They didn't have samples for the planks on display that I was interested in. I didn't want to risk ordering 1300 sq. feet of tile without seeing how it looked with my cabinets and other floors it would transition to, so I went to another store down the road that had samples. read more

We are remodeling a bathroom. Went to the tile shop and dealt with Linda. She was very helpful and patient. Great selection as well. Would definitely recommend. read more