I needed a termite inspection for the sale of my home in Buford, so we used Gilstrap at the…read morerecommendation of our Agent and they helped us get all the work done needed in our home. The owner of the company personally called me to ensure that I was satisfied with their team's work in order to meet a very short closing deadline. That being said, I would highly recommend using this company for any of your extermination needs.

Awful service We have been with them since they opened over…read more15 years ago. We needed help immediately and they could not provide. For being one of their first and loyal customers, they treated us inappropriately.

Highly recommend this service. They listen to your concerns and are friendly and timely! A great…read morevalue for pest control. The owner is authentic and honest and really loves her work so much her main goal is to help! Can't recommend this company enough!

Stephanie was very professional and I look forward to working with her again. Great and timely…read moreservice.

Recently, we've acquired an unwanted furry friend in our attic and walls…read more I requested a quote around 8a this morning, and Ray just left our house (it's 10:30a). Talk about quick service! He explained that we needed exclusion services (which he does not currently offer). He gave us a few heavy duty traps and a recommendation for a company to contact. Ray was responsive, knowledgeable, and did not try to sell us on services we did not need. If the need for his services ever does arise, we will definitely be giving him a call.

Ray is great! Very reliable and responsive. I have been using his company since 2021 with no…read morecomplaints.

Great service, professional, and very polite arrived on time, called ahead, and service was…read morecompleted promptly

Thank you Nick for coming out and doing an excellent job on my first maintenance spray with you! He…read morerespond immediately and was very polite and informative. He also found two wasps nests starting near my bedroom window. He walked around and got rid of all the spider webs as well.

Once again had great service from Valor Pest Control. Our technician Colby Harness did a fantastic…read morejob! We have recommended Valor to several neighbors. Hector S.

Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

Nicole was excellent. She took care of my problem professionally!…read moreOnce again Truly Nolan came through!

Kurt was my technician and he provided excellent service. He was very polite and informative while…read moredoing pest treatment. I had a cockroach infestation and he treated the attic, baseboards, appliances, and outside in addition to providing advice on outdoor areas where pests may live. This was part of a quarterly treatment and I consider the cost to be very reasonable for the services provided. Truly Nolen offered me followup treatments if the initial treatment was ineffective for reduced or no cost. I'm very satisfied with the service and glad I called because I was at my wit's end trying to curb the infestation by myself.

Have used Arrow for several years. Always impressed with the inspections and service. Would highly…read morerecommend!

I had surgery on my hand on December 27, 2023? and I was unable to move my hand for 6 weeks to pick…read moreup Christmas decorations. I asked to be waited a few extra weeks in January 2024 to recover and be able to move my hand to pick up my decorations. I did not think it would be considered canceling. I believed that my health was more important than an established policy with rules. In March, I received a message from the person who was coming to my house to give me the services that had a baby and could not come and I told her no problem I consider that his family was more important. Then on November 26 it was my turn for service and I had to travel on the 20th to Florida to celebrate Thanksgiving. Because I did not receive services on November again the manager cancelled the account without prior notice, without communicating with me, a letter or a call. I was waiting for the service this morning and I saw that they did not come. I text them and they told me that the account was closed because it had already been three times that I had not received services and there were three cancellations and their policy is very strict in complying with them. I see that as a lack of respect and consideration after having been a loyal customer who paid monthly for services.. Being a business person, I will never recommend them. I believe that people's lives are more important than a policy. I do not give money to someone who does not appreciate and value me as a loyal customer. I paid them for 9 months of the year 2024 and for three services that they did not give me and it was not a cancellation, it simply was not possible. Those days they closed the account. That shows that for them money is more important than the lives of other human beings.