Duncan Exterminating killed all my bugs! It's a great company and I will use them for a long time!…read moreThey were quick and really friendly!

From the owner: Duncan Exterminating has been proudly protecting homes and businesses in the Dawsonville area since…read more1981. We specialize in termite protection, quarterly pest control, and mosquito control services, delivering peace of mind with our reliable and thorough pest management solutions. Our experienced team tackles a wide range of pests, including ants, spiders, cockroaches, earwigs, silverfish, pill bugs, and more. Committed to quality service and customer satisfaction, Duncan Exterminating is your trusted partner in keeping your property pest-free year-round.

Not responsible or reliable. During the week they messaged me saying they were coming Saturday…read moreNovember 5th. I called out of work so they could come service my house and at 8am they send me a message saying they rescheduled me for Thursday November 10th. No phone call was made to me to apologize or make me aware of this change. Now I have missed a days worth of work and my house was not serviced. I have been trying to get in touch with them for the past hour and no one is picking up the phone. I have left a message and I have yet to receive a call back.

Terry is the best! He's thorough an we are so pleased he got rid of our unwanted guests so quickly!read more

I am new to the area. If you are considering Arrow, I would think about it twice as a Technician…read more they employed and sent to my house was untruthful by omission. If they are untruthful about one thing, how can you count on them being truthful about everything else? My first annual inspection to renew the existing termite bond was due June 2025. Arrow sent out their termite inspector who seemed through in inspecting my residence finding no issues. Four days after he left I had occasion to go up into my attic where he had been. The first thing I noticed was that the pole used to pull the attic stairs down from the ceiling had the hook bent like it had been forced at an odd angle. Upon getting the stairs down I found that the insulation surrounding the attic stairs was seriously ripped and torn like somehow the technician had forced the stairs ripping the surrounding stair insulation. The insulating cover for the stairway also had a rip, ap[proximately 3 feet long. There is no way that the Inspector did not know what he had done, but no word about this damage damage was conveyed to me. I am seriously considering transferring to a different service as arrow has my Pest Service as well as Termite Bond.

From the owner: Arrow Exterminators offers pest control, termite control, extermination & wildlife control for your…read morehome. Ask about our STEPS® Total Protection System. Visit our website or call for a free pest inspection.

I contacted A and A Critters who referred us to their pest division, Matt's, about an insect…read moreproblem. Matt himself responded right away and I was able to quickly get an appointment. We apparently tracked in fleas from outside where many dogs are walked close to our door, because our inside cat of several years suddenly had fleas, never seen before. Despite treating the cat directly with topical and oral meds, we kept finding them, along with what looked like eggs, when using a flea comb. I was horrified and after researching learned we needed to treat the environment. Matt explained the type of products they would use and what to expect, and the tech was great about communicating when on the way about his arrival time . We were still seeing a couple fleas and eggs a few days later and although I know the cycle can take a few weeks to break I was concerned, as some areas had not been treated. I contacted the office and they were responsive and courteous. Matt reached out with some info and they had the tech return to both retreat with another product and treat some new areas. I know that my stress was showing (having to wash every area rug, blanket, throw, pillow, sheet, anything fabric in hot water and dry it on high to kill the eggs and I was doing laundry round the clock) but the office, Matt and the tech remained patient and empathetic and never made me feel like I was a bother. After the second treatment we haven't seen any further evidence of fleas - but if we did, I know the service is guaranteed. Matt's Pest provided prompt, courteous, professional and effective service. I definitely recommend them!

This company is very professional on time and very knowledgeable and experienced. Matt, the owner…read moreensures you that he will get to the root of the problem! His education in this industry coupled with his experience, makes me feel confident that any pest or bug problem I have can be resolved with this company. I had him spray for carpenter bees, and also set some traps for the pesky squirrels that had gotten into my attic. He also sealed out my house a great service to have if you have a lot of squirrels and live in a wooded area. I highly recommend Matt and his company for any pest control problems. You may have!

I had a hornets nest that needed removal, but I no longer have the mobility required to attempt…read moremyself. I checked Yelp for pest control company reviews and chose 3 companies for quotes. All were responsive, but Coppermine had the most competitive pricing. Josh arrived on time, provided the quote and promptly took care of the nest on my approval. Josh had a new employee who he was training...and who I am sure learned a lot about how to do it right!

So. . . I was terrified that I might have termites, so I asked friends for a recommendation for a…read moreperson control service. Coppermines turned out to be a terrific recommendation! My experience began with the lovely woman that answered the phone. You know how a pleasant voice and a helpful attitude goes a long way toward giving a positive first impression? That's what my first contact was like. Treavor was scheduled to come check my house and he showed up right on time. The really great news? NO termites! I also scheduled regular pest control spraying and Steven came right on time, sprayed inside and out for my first treatment and was also efficient and pleasant. Finally, I had asked Treavor about replacing the vapor barrier under the house, and Josh arrived on time, did a thorough job and was so pleasant to deal with. So what was my impression? What a great, professional company! Thank you, gentlemen and lady for your help. I can see us doing business together for a long, long time!

Highly recommend this company!! They have been great to me. Roberto handled my trap checks and he…read morewas wonderful and professional. Will continue to use them for pest control!

Roberto did a great job and was very efficient. He did not do a rush job like most peopleread more

They are very professional and quick and reliable... explain everything to you and will ask if you…read morehave any questions

Kirubel did a great job treating our home and answering any questions we had. Great service!read more

Not really what I was looking for at this time. Probably very reputable but not for us at this…read moretime.

They are extremely reliable and great at communicating visits, etc. They always respond when we…read moreneed assistance.