I am new to the area. If you are considering Arrow, I would think about it twice as a Technician they employed and sent to my house was untruthful by omission. If they are untruthful about one thing, how can you count on them being truthful about everything else?
My first annual inspection to renew the existing termite bond was due June 2025. Arrow sent out their termite inspector who seemed through in inspecting my residence finding no issues. Four days after he left I had occasion to go up into my attic where he had been.
The first thing I noticed was that the pole used to pull the attic stairs down from the ceiling had the hook bent like it had been forced at an odd angle. Upon getting the stairs down I found that the insulation surrounding the attic stairs was seriously ripped and torn like somehow the technician had forced the stairs ripping the surrounding stair insulation. The insulating cover for the stairway also had a rip, ap[proximately 3 feet long.
There is no way that the Inspector did not know what he had done, but no word about this damage damage was conveyed to me. I am seriously considering transferring to a different service as arrow has my Pest Service as well as Termite Bond. read more