I attempted to build my own custom PC but couldn't get it to post. I texted Mike a list of my…read morecomponents, and he confirmed that all the parts were compatible. He also gave me an estimate for the repair time and cost. I agreed and dropped off my tower for repair later that same day. Now, my PC is posting properly, and Mike configured all the settings in Windows and the BIOS to make sure I get the best gaming performance possible with the hardware I chose. I highly recommend Mike if you need help assessing or repairing your system too!

This service is a hidden gem! My laptop was fixed fast and for a very reasonable price! Thank you…read morevery much! Definitely will recommend and use the service when have a computer problems next time.

Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Martin goes above and beyond! He fixed my laptop and had it running in hours. He built a desktop…read morefor me for starting out my buisness and was extremely fair with his price. He even gave me at no cost VGA cable, e-thernet cable, a keyboard, a mouse, and an external hard drive. I highly recommend Martin to anyone for any computer or IT services.

I am old school and very hard to please when things break and this is the first and only place I go…read morefor Apple service. (My first computer had ONE megabyte of RAM. And I was lucky! ) The Genius Bar at the Apple Store is great but they are always booked up. This place is easy for next day and sometimes same day appointments to come in and drop off a device. I am a professional photographer and video editor. The devices I have serviced here often present uncommon challenges. How these are handled is the true measure of great service with these things. I always get honest answers and expert analysis on the best options when gear is reaching the end of its life cycle. That's really hard to find these days. When you find people like this you stop rolling the dice. This is the only place I let service my gear.

Here is my issue with this store. There is a sign on the counter that reads if you give them 5…read morestars on YELP before you check out, they will give you a discount on your bill. That's called Bribery. Something is wrong with that. I had made an appointment to get my phone fixed. It might have been a battery problem. They honored my appointment on time. Was I satisfied with their service? Yes. Was I satisfied with their communication? Yes. Did they fix the issue with my phone? Yes. Were they polite, professional, and knowledgeable? Yes. I would have given them 5 stars until I saw the sign. I found their prices to be reasonable and there was plenty of parking in the strip mall parking lot.

Great guy and local business. I went in thinking I needed a new screen for my iPhone. Come to to…read morefind it after he diagnosed my problem ,it was my screen protector was cracked not my iPhone. Many thanks later I will definitely support this business in the future and refer my friends.

Jay did a great job replacing the screen on my Motorola phone. He is very knowledgeable and…read moreprofessional. I highly Recommend him.

Laptop stopped charging. Popped in randomly. They ran diagnostics for free and fixed the issue…read morefaster then its taking me to write this review.

Has always been able to fix my items in near term , fair prices, and provides options , always…read moregreat service

Nitin was excellent! He provided a quote immediately. I price shopped and he was $20-30 less than…read morethe others. He fixed the phone in less than an hour. I will absolutely use him again the next time I need phone repair. Excellent service and price!

I was in need of a new laptop for my apparel company which always keeps me working from home. I…read morecalled iPrime and after going over my needs they recommended an Apple Mac Book Pro that would suit my needs. They were honest enough to mention that current pricing direct from Apple was great and to purchase the Macbook via the Apple website and then call them back. They even e-mailed me the exact model and specs I would need based on what I described I would use it for. Once it came in I gave them a call back; they came on-site and took care of everything from there. I had a five year old laptop which they transferred all my data from, to the new laptop and setup my e-mail etc. My Wi-Fi was also very spotty. So they replaced my old wireless router with a newer one and made some custom adjustments to the settings to make the signal perfect in my home. Now all my devices work well around the house. The tech was pleasant and explained everything he was doing. (Not to mention good looking ;) ! He even showed me how to watch a movie from my new computer on my TV without using wires!

We feel very fortunate to have iPrime as a technology resource for our office. We work directly…read morewith the owner of iPrime and find him to be a brilliant mind. He understands the most complex things in a simple way and explains it to us to avoid problems going forward. Our offices have been growing rapidly and need professional network and computer services in which we turn to iPrime. They are extremely responsive, reliable and prompt at getting the job done. There have been times they simply resolve issues remotely at a generously discounted rate! They explain everything thoroughly and ensure our technology needs are always current and up to speed with the ever changing trends. Recently they upgraded our main network switch, setup two new servers and several work stations. They also setup two wireless cameras for us to be able to view the office from home. It's amazing that we can see what's going on in the office through our cell phones anywhere we go. We would not let anyone but iPrime work on or computers, office network or any technology needs. Don't mess with success! Thank you so much iPrime!!!