I am traumatized by my tour today after being threaten by the frontier. I don't know if it's because my asian face or because I look pretty small.
When I arrived, the gate has a sign says this is broken use another one, so i went across the hall tried that one,but also failed. So I ringed the butterfly for leasing office. The frontier Richard came out yelling, at first I thought he just try to make louder voice so I can hear,I felt so grateful. But as he approached, I realized he was yelling at me.
---"another door, another door" Richard yelled while jabbing the glass
---"oh hi, yes sir, but i don't know where it is?"
---"did you read the sign? DID YOU READ THE SIGN?" He yelled while jabbing the glass
---"yes sir i did, can you tell me where is another door, i tried the other one but it won't work either."
Richard turned around and walked away, leaving me clueless and shocked about what had just happened.
Why can't Frontier Richard just tell me where another door is? Just roughly pointing is enough cause it's really hot and steamy today and i don't want to trouble him walk all the way with me.
I circled around the building and found another door.
Then comes the threatening.
I am not good at confrontations, I just wanted move things along, so after being yelled i apologized to Richard for being late and said I will reschedule just want to check if it available for tour or it's only available for rent.
---"we don't do tour after 15mins late."
---"no ,not for a tour, i just have one question to ask. Can i at least talk to someone in the leasing office? "
---"yes, have a seat" He said, but wouldn't move or ask anyone
---"hi,sorry, when can i see leasing officer?"
---"i said have a seat"
---"but i want to know when." This time I didn't want to cave
---"you are testing my patience now." He looked at me, with a BIG SMILE and ANGRY EYES, like a post from horror movie.
---"no you are testing mine, i want to talk to someone other than you." i said with a shaking voice.
At last, I told the manager what happened to me and ask why would't Richard tell me where the right door is even when he already stood just one glass from me. He said it's for security reasons, they don't want homeless people in, they don't want people come in steal the packages. But I just want to know where the door is so i can buzz the right one, not try to break in one.
He explained that Richard wouldn't let me in is for screening people so they can work more efficiently. Why keep people from asking question during work time is efficient?
But He apologized to me
---"I am sorry that you feel that way."
At first, i felt better, but then i realized, this is a manipulative apology, it's not i feel that way. It's you guys treated me that way.
I don't feel secured where my normal question annoys them so much that they yelled, even if i am a resident, i still may not know where the right door is currently after back from a trip.
I could also have questions that i want to know the time when it can be addressed. I don't want to be "you are testing my patience" again.
I hope i won't see his smile and angry eyes in my sleep, i really don't want to back to my therapist just because of a failed apt tour.
because i don't know which gate is the right one.
"you are really testing my patience now" with a big smile in his face but not his eyes. Like a post from a scary movie.
Due to my last tour delayed and the long walk from crystal city metro to the Sur, I am 30mins late for my tour, I don't think it's fair for the leasing office to tour me around, I planned to just see the surroundings and make sure the room i interested is vacant for tour next time. read more