I cannot stress enough how unsafe and mismanaged this building is. What was marketed as a "luxury community" has devolved into an unmonitored shelter for the homeless -- and management has done absolutely nothing about it despite months of complaints and escalating safety issues.
Security is nonexistent. There is no concierge, no on-site security, and no overnight staff whatsoever. The only person ever present is a leasing office worker who keeps normal retail hours. After that, residents are entirely on their own -- which has made this place a magnet for the homeless population who have learned they can easily enter and stay inside.
I have personally encountered multiple dangerous and disturbing incidents:
* The lobby bathroom was closed for months because homeless individuals were sleeping inside until one defecated and smeared feces across the walls.
* Most recently stumbled upon a man, wearing an ankle monitor, chain-smoking in the lounge, eventually sleeping on the couch.
* I once walked into the package room at night to find two homeless people living there, complete with a space heater they had plugged in.
* I was harassed repeatedly by the same man night after night -- despite begging management to act. Their only advice was to "call the police." Because no one from management is ever on site, I had to meet the officers upon arrival, which allowed the harasser to see me and later threaten retaliation.
The few security cameras they claim to have are largely useless -- either broken, facing the wrong angles, or leaving major blind spots. Package thefts go unresolved, and residents are left to fend for themselves.
To make matters worse, the so-called "amenities" are nonexistent. Yet the management continues to charge luxury prices and advertise this place as a premium living experience. There is nothing luxury about fearing for your safety in your own building.
After enduring this for months and pleading with them to take action, I decided to move out. Instead of acknowledging their negligence and handling the situation amicably, they are now threatening to charge me over $6,000 in early termination fees -- even though their failure to maintain basic security is a breach of contract. I've now had to hire an attorney just to navigate this mess and protect myself.
Bottom line: This is not a luxury building. It's an overpriced, unsafe, poorly managed property that completely disregards the well-being of its residents. read more