The constant construction noise at this apartment complex is *absurd* and makes the place borderline uninhabitable. I am not exaggerating when I say that there is loud, intrusive construction noise almost every single day on weekdays, and this was the case for nearly 2 years straight until I moved out. Most days it's "just" hammering, but since the walls are paper thin it's incredibly loud and reverberates throughout the entire building, regardless of where the actual construction is taking place. Other days you can hear incredibly loud drilling which makes relaxation and concentration impossible. Here's just a sample of what you'll probably hear on any given day: https://streamable.com/xxbjqm; https://streamable.com/yydvnp The apartments themselves and amenities are actually quite nice and the front desk staff is wonderful, so it's a shame that the place is borderline uninhabitable. I would not recommend this place to my worst enemy because of how bad the constant noise is for your mental health and sanity. They also make you sign a statement acknowledging that there will be construction noise, which is a huge red flag because they'll use that to wave away any complaints about the noise. read more

We've lived in Randolph Towers for roughly 9 months and on balance our experience has been a positive one. The building is nearly 40 years old (built in 1986), but you wouldn't know that once you're in the apartment units themselves. All of the units are fully renovated- new windows, doors, finishes, appliances, everything, and we almost never hear our neighbors from inside the apartment. The elevators are probably the one sore spot of this building- frequent outages that can last for weeks at a time, but there are 6 in the building overall so the worst impact is that you may have to wait a bit longer or hit the bank on the other side of the building during rush hour. We were told the building was undergoing renovation when we signed our lease last year but pretty much all of the planned construction activities appear to have wrapped up. It's unclear if the elevators will be modernized as part of the renovations because they still maintain the finishes and reliability of the building's last update. I would highly recommend this building for anyone looking for a cozy large 1br or 2br+ assuming you don't need more than one parking space. Overall, we find living here to be a great value and if our renewal offer is reasonable and inline with the market, we plan to renew. Based on my experience living in previous Dittmar properties, we expect that to be the case. read more

Avoid at all costs, and don't waste your time entertaining this place. On Thursday evening, our apartment living room, kitchen, dining area, and bathroom flooded which required us to move our furniture and rip up the carpeting. This is the second flood/massive leak we've experienced in me and my boyfriend's year living here. Submitted maintenance requests to get things fixed up on Friday, a full working day, because it should go without saying that we'd really like our carpet re-installed, shampoo'd, and cleaned up ASAP. Maintenance requests that were submitted for repairs were marked as completed, so coming home to see that nothing has been done is frustrating to say the least. We were told by the front desk that our kitchen floor would be re-tiled on Saturday. No one came. It's Sunday, and nothing's been communicated to us about the cause of the leak, timeline for repairs, and what will be done in the future to prevent this from happening. No apologies communicated to us, and they have our email addresses and phone numbers on file. Tried contacting Property Management on Friday - it's worse than Comcast customer service - they seem to think it's perfectly fine to let their residents live in a contaminated apartment for 72+ hours with no complaints. Asking cleaning service to help clean up the kitchen at a bare minimum and having them curse you while they're working doesn't feel great either. read more

Randolph Towers - Flooded apartment on a Thursday evening. Sunday morning and still waiting on what they're going to do to address this mess. - Apartments Near Me - Arlington, Virginia

Do not live here. It is a construction zone both inside and outside of the building. The building decided to reopen the renovations for apartments inside as everyone is working from home during the pandemic. You will hear loud banging from 9am until about 4pm and there is no where to really go. If I could move out early I would. They are also building new complexes in the area so it's loud outside as well. If you spend working hours outside the home, the people are fairly friendly and respectful. If you're working from home, find somewhere quieter to live. read more

I have lived in Randolph Towers for nearly 12 years. In that time, I've seen the exterior and interior undergo beautiful makeovers, a major elevator modernization project, the addition of a wonderful outdoor patio/grilling area, and resident services (package delivery notices, maintenance requests, and rent payments) transition from a dated paper-based system to an easy-to-use online resident portal system. However, one thing that has remained constant over the years has been the incredible staff and their commitment to Randolph Towers' residents. Apartments - I've lived in two units over my 12 years here--a 3-bedroom and a 1-bedroom unit. I found both units incredibly spacious and well-maintained. In comparison to other apartments/condos in the area, the closet space here at Randolph Towers is unmatched (and much-appreciated by this clothing/shoe lover :-)). In recent years, they've started a major renovation/modernization effort to update units--while I do not live in one of these renovated/modernized units, I've seen them and they're beautiful with lots of upgrades and aesthetic touches. Amenities - My husband and I regularly make good use of the amenities offered here at Randolph. He rehabbed his knee post-knee surgery by doing low-impact swimming exercises in the indoor pool. I use the business center's all-in-one scanner/printer machine when I have a scanning or printing need that I can't take care of at my office. The gym is also great and available 24/7. Weather-permitting, we like to use the outdoor patio/grill area to prepare dinner and hang in a beautiful outdoor space. Management - In recent years, I've noticed that management has focused more on resident engagement. They now regularly host holiday-themed events and invite businesses/organizations in the area to come and share information with residents. I appreciate this as it gives residents more opportunities to meet and interact with neighbors and staff. I'd also like to highlight resident manager Chrisline here--I noticed many of these positive changes came about when she started in her role and she's to be commended for giving Randolph Towers a better sense of community! Front Desk - I enjoy my daily interactions with the front desk staff. They are all friendly, professional, and take the time to get to know the residents. The front desk is staffed 24/7 so residents always have a place/person to contact for any questions/concerns (lost keys, urgent maintenance request, neighbor nuisance complaints, etc.). I've found that not all large apartments offer 24/7 concierge service so this is a major perk of living here. Some of the stand-out front desk staff that I've come to know well over the years are Mr. David, Ms. Jackie, and Mahir--they always put a smile on my face when I walk in/out of the front door :-) Leasing Office - Randolph Towers has a dedicated team of professionals in its leasing office. I've most recently had the pleasure of working with Leasing Consultant Lilly and she's been so helpful in assisting my husband and me navigate our lease renewal options. She took the time to meet with us and discuss our needs so we could make an informed decision on what makes sense for us. If you couldn't tell from all of the complimentary feedback so far, we've decided to renew our lease and enjoy at least one more year here at Randolph. Maintenance - The maintenance department here goes the extra mile to respond to requests in a timely and professional manner. The online resident portal makes it easy to submit work orders and residents are alerted via email (and text, if requested) when the request is submitted and completed. Omar is the maintenance POC with whom I've interacted the most. He's friendly, professional, and very skilled at his job. Besides the requested maintenance services, I've found that Randolph Towers takes preventative and routine maintenance very seriously. Housekeeping - Similar to the maintenance department, the housekeeping department also takes great pride in their work to keep Randolph Towers clean and well-maintained. You are bound to run into members of the housekeeping crew in the mornings as they start early cleaning the lobby area and elevators. The head of housekeeping, Alvira, is a long-time and valuable team member, and is a big reason why Randolph Towers remains so pristine and well-maintained. I realize this review was overwhelmingly positive and that's because my experience at Randolph Towers has been just that. So often folks are only motivated to leave a review when they are unhappy with a service or establishment but it's also important to give kudos where kudos are due and that's what motivated me to leave this review. If you're looking for a safe, well-maintained apartment in the Arlington/Ballston area that boasts a friendly, professional staff, I strongly encourage you to check out Randolph Towers! read more

I have been a resident here for the past two years, well the appearance of the building inside is nice, don't let to distract you from many negatives. Construction going on all hours of the day inside the building as well as the surrounding area. Serious noise issues preventing people from sleeping, constant slamming of the doors by contractors in apartments next to your own. Well the staff is usually friendly, today they towed my car from the guest parking lot for whatever reason. When we confronted them about the tow they were extremely rude and offensive. You would think people who are paid their salary by the residence would be a little more courteous.. Don't waste your money, there's plenty of other places in Arlington that will treat you better. I'm very disappointed in Randolph Towers. read more

Visited the tower on multiple occasions and many of the times were greeted by harassment from front desk workers. We proceeded to use the club room and were furthermore harassed for bringing Non Alcoholic beverages when the sign stated that non alcoholic beverages are allowed. Front desk woman came down, made us dump our drinks and proceeded to kick us out because it was 10pm when the sign CLEARLY states 11pm. Horrible service. read more

Randolph Towers - Apartments Near Me - Arlington, Virginia

Very inflexible management. If you have a two bedroom, you can only have a tangent parking spot even if there are other available spots. Construction at 4040 Fairfax drive is extremely loud from this building. This construction has been going on for months and will likely continue. Construction at that building starts before allowable times- typically 6:30 am on weekdays and 8:00 am on weekends. Do not live here unless you want to be woken up daily by construction. read more

Dittmar used to be a good rental company but after they had a big problem at the Home Office, things have gone down hill. Yes they renovated all apts, hallways, and offices - it took over 7 years - and rent went up an average of $400/mo. But service has not increased in direct proportion. The contractor that hires life guards for the indoor pool hired a man wanted by the police. I had to notify the police that one of the Front Desk employees was putting nails in my tires in the apt garage. It took 2 years for Dittmar to fix the water dripping on my car in the garage, a drip they caused. Now we have to give our credit card number to an unknown company to get our packages out of the new storage area. I believe that is against federal law to force us to give our credit card number to a company that the apartment manager cannot even name. read more

Don't live at Ditmar Randolph Tower. They lost my Driver's license when I needed to drive my car. The staff is great. But the management is atrocious rude and disrespectful. The security and organization is poor. Their management has done nothing to help resolve the situation and won't finish a conversation without running behind her staff. Not to mention the construction is cheap and falling apart. read more

Note: this is a rehash from a review I posted on an apartment listing website a few months back. But since I noticed my building doesn't have any reviews here, I decided to represent! I've lived here for going on 7 years now and you really can't beat the Randolph Towers. It's in a prime location, and while you do pay a good amount for it, rent levels are nowhere near any of the other properties in the area. There's two grocery stores within walking distance and it's two blocks to the Metro(really, you don't even need a car if you live here...I've been carless since 2000 and it's never hurt me, plus, they have zipcars parked outside the building if you really need wheels). Maintenance and upkeep: it's usually been my experience that when something breaks, they'll usually just give you a brand-new appliance. Many of the appliances in the units are originals (dating back from probably the late 80s). I even asked for a new oven (mine was on its last legs, but still working) around 1pm one day, and when I got home at 3, it was already installed! The building is very clean (one day I opened my door to discover that they were dusting the doorframe!). Noise: a mixed bag. Generally it's pretty quiet on my floor, but you can definitely hear foot traffic go by in the living room, even if the people are conversing in normal levels. Oh, and they've been tearing down/rebuilding the building across the street since 2002 (oh, thank you good sirs at Clark Construction... please know I never, EVER think a single dark, evil thought about your demonspawn corporation), and they're spewing forth even more condos in the area. They start work at 7am on the money, and will occasionally work weekends. Noise isn't terribly bad, but if you work the late shift, it may affect you (a retirement village has more teeth than Arlington County's noise ordinances). Also, you'll definitely hear other people out on the balcony from time to time...usually interns who OMG like totally can't hold their liquor n' stuff. Safety: I'd be lying to you if I told you this place was Ft. Knox. Up until a few years ago, the two rear entrances weren't even equipped with a security card reader, so anyone could walk in off the street at all hours. They've fixed that, (and you can't get in the rear entrance at all after 8pm) but unlike most other buildings in the area, the front door doesn't require a swipe card or password. Even when I was first living there, I was never challenged by the front desk staff as to who I was or where I was going. I've heard stories about people being assulted a few years back, but I can personally neither confirm nor deny that...but I won't say that it could never happen. I've never felt unsafe here, though. Staff: overall, very helpful. Maintenance requests are usually acted upon same-day, or next day at the latest. They'll hold packages for you at the front desk. Most of the front desk staff are as surly as all getout, and probably hate anyone under 60. Rent: increases usually average around 4-6% per year. I recall someone at the building telling me that they do try to keep tenants long-term. I've never experienced the flesh-of-your-firstborn-please increases like the Charles E. Smith properties seem to have. The verdict: from what I understand, it's really tough to find a vacancy in the Randolph Towers, even though there are people always moving in and out. It's clean, safe, and the rent is cheaper than other high-rises in the area. It's worth a look! read more

The apartment itself is well kept and quite large for the area. I have taken full advantage of some of the amenities including the gym, party room, pool, and namely the location of being walking distance to the metro and Clarendon. Were these the only evaluating factors, this apartment complex would easily have gotten a 4, as it is always clean and well taken care of. However, the staff that runs this building can only be described as appalling and incompetent. The number of issues that I have had over the past 3 years of living in the building is reasonable and minimal. Although every time that I needed something or made a request with the office, I have been faced with an obscene number of obstacles and deplorable policies. Carelessness resides as I have been forced to contact both the management in the building and their main Dittmar office in Vienna on a daily basis to resolve what should be simple matters. Case in point, one winter, I somehow attracted an additional house guest in the form of a small mouse. After trying to take care of the issue myself by laying down traps, I created a ticket with the office for an exterminator. They sent the regular staff up who laid down the exact same traps I had, only more of them. The cheap sticky mats that were likely bought at the local Harris Teeter were insufficient for this clever mouse. When I complained that the mouse was still present after a week, the management did not believe me as I lived in the middle floors of the high rise residence. They then required that I produce "evidence" of the mouse, as though my word were not enough. After a long discussion, they told me to pick up pellets left by the mouse around the apartment and leave that in a bag at the front desk. Rather than take me at my word, I needed to pick up pieces of crap and hand it to them, the irony of the situation was in no way lost on me. Unfortunately by the time that I was able to do this, I had missed the exterminator who had visited that day and would have to wait another week for him to return. Instead of sending him up to my apartment, Dittmar management needed proof, so I had to deal with the unwanted house guest for the additional week. I can give a great deal more of similar stories in which poor management was displayed, suffice to say that living in this building is a gamble. If everything ran smoothly and you can avoid dealing with those that run the building, this is a great place to live. The longer one stays, the longer one runs the risk of having to suffer through a conversation with the staff. To make matters worse, the discount to move in was offset by the severe rent increase after the first year. A 13% increase in the rent was a sucker punch I was not expecting. The yearly rent increases thereafter were comparatively minimal, but that initial inconvenience set the stage for their apparent stance on customer satisfaction. They don't care about the residents, they want to lure you in and see you as a walking dollar bill. read more

I live on the 16th floor, and moved in August 2015, so its been about 6 months that I've been here. The staff is wonderful - always receptive and friendly and has accommodated me in major ways, such as when I hosted a Thanksgiving party in the common area. They also consistently help out with minor things that I need fixed. While I think some of the rules could be more relaxed - such as the no drinking in the common area rule - we are all mostly families and adults and this seems unnecessary - I appreciate the amenities a lot. The pool is open late until 9/10 most nights, and is underground; the movie theater is easy to reserve, and you're never charged a deposit for the community room even when you are asked to put one down. This building is quieter/the sound proofing is really great - and the people that live in the building are definitely from a multicultural background which I really appreciate - you see a good mix of young people, families, and seniors living in the building. There is an expected income so that you have no required deposit - and I scored a major rent deal - 2 months of free rent upfront when I signed my lease which was a major incentive in moving. I will say that there are some things that are lacking - like most other buildings have online bill payment for rent, but it's made up by the accommodating nature of the staff, the cleanliness of the building, and the constant investments in the surrounding. There is a lot of construction going on - and I expect it to continue well into my time here, however, long that is but I don't mind because these are investments in new, nicer looking spaces that I get to use. The construction has also never been loud. Also, whoever wrote the review on the mice in the laundry room on google has clearly never lived in this building - my apartment and all others have washer drawers in unit... :) That or they are a big slob, and don't have renter's insurance. Chances are barring any major rent increases, I will renew my lease for the next two years. This is the right apartment complex for you if you are looking for something more affordable, spacious and comfortable and nice but not necessarily bleeding luxury. Also, if you want laid back friendly staff you will enjoy the management of the building. If what you want is a super, unnecessary amount of luxury live in the Meridian down the street which is nice, but expensive to boot and full of bro douchebags and sorority sisters that get loud and drunk on the weekends. read more

Living here is nice with one exception. There is a woman at the Front Desk who is amazingly rude and snotty to us residents. At first this was only when she would call my apartment with a message and be rude. Now she is rude with each interaction at the Front Desk. Her name is Jackie. I've complained to the Manager but she cannot do anything about this employee's bad behavior. And now I'm wondering if she is the one who not only has decided she can be rude and disrespectful to the residents who pay fairly high rental fees but also the person who has put nails into my tires as I park in the apartment garage. I had to give information to the police but now I'm thinking maybe her and her bad attitude had led to this vandalism. read more

Pretty average all around. My boyfriend and I moved here in April 2013 and I still have nothing impressive to say about the building. The price we pay isn't the highest amongst our friends, but there's no reason it should be as high as it is for what the building offers. There's no outdoor pool, no grills allowed on premise, and the gym is very small, three things that cannot be said about many of the neighboring apartment buildings (which are less expensive). There is zero security required to get into the building, meaning literally anyone can enter the building and walk around the hallways at any time of the day/night. Most of the tenants are foreign, and our hallyway consistently smells of smoke and curry (I can't vouch for the other floors). There has also been construction going on since we moved in, and from the notifications they've been sending out, it doesn't look like that's ending anytime soon. Atleast once a month, we will receive a letter under our door stating that someone will be entering our room during the upcoming week, whether it's for fire alarm testing, air conditioner modifications, heater inspections, etc. I usually don't mind this type of thing, but I know this doesn't happen as frequently in other buildings and I don't understand why it has to be every month. The staff is moderately polite, but you can tell within five seconds of talking to them that they won't lift a finger past what their job description entails. The only reason we moved here was the location. The building is a five minute walk from the Ballston Metro and about a block away from the Ballston Mall, perfect for both myself and my boyfriend. The lobby is generally clean, although during some of the warmer days in the summer it reeks of the dumpsters that are located on the opposite side of the wall. Guest parking is free and easy to get, provided the lot isn't full (which it typically is on weekends). Overall, the Randolph Towers isn't a bad place to live, but there are without a doubt dozens of places nearby with better amenities and quality for the same price (we've been looking). Do yourself a favor and look up a few more places before settling on this mediocre-at-best place to call home. read more

Lived in Randolph Towers in a modernized two bedroom for two years and it was a wonderful experience. Nice features in the apartment, new appliances, flooring, cabinets and a spacious floorplan. We moved in pre-COVID and didn't expect that we would end up spending so much time in the apartment, but it was the perfect place to hunker down. The front desk staff, leasing, and maintenance teams are very friendly and I'm grateful for all their help. The building has a nice gym, an indoor pool, and is super close to the metro. We'd still be living there if we didn't have to relocate for work. Thank you, Randolph Towers! read more

I miss having a 24/7 concierge, nail salon, mini grocery, movie theater, and a modern gym with a rock climbing wall in my apartment building, but that's the life you live when you live in Arlington at Randolph Towers. Amenities: -Concierge 24/7 -Business Center, free printing, faxing, with Apple Desktops -Inside Pool -Game Room -Community Room -Modern Gym -Movie Theater Room -Yoga Fitness Center (outside business) -Nail Salon (outside business) -Hair Salon (outside business) The staff are friendly. The parking is limited. My rent was about $810 and I lived in a 3 bedroom, 3 bathroom suite. I loved living here because it is a great neighborhood, 5 min walk from the metro. I was literally 5 minutes from everything including H.T. (grocery store), Ballston mall, the park, library, restaurants, Clarendon and a short ride from D.C. Highly suggest living here if you can find something on craigslist or start up your own lease. read more

I have been staying at furnished apartments of Randolph towers every year for the last four years, and intend to continue with them for many years to come... The front desk staff people are nice and highly cooperative as well as the management staff along with the renting office people... It was a good experience with me and with my family ... All in all, it is an excellent place to stay in during summertime .... Nora Alshammari Kuwait read more

I was pretty set on the Ballston area when I relocated here in October 2009 -- I wanted to be able to walk to pretty much everything, since I don't have a car and would prefer not to buy one. I was on a fairly tight budget so was looking for a roommate situation via Craigslist. After looking in practically every building within a few blocks of the Ballston Metro station, I liked the shiny new ones but ended up taking a place in Randolph Towers. I wasn't really sold on it at first (it's neither shiny nor new, and the fitness center was really pathetic when I moved in) but the price was right, the view was to die for and the roommate wasn't crazy. (Bonus!) I am so happy I moved here. For one thing, it's incredibly quiet -- I only hear my neighbors on occasion when I'm in the hallway. I never hear anyone stomping or yelling; sometimes people are hammering on things during the day, but it's rare (and I think it's the maintenance guys). Speaking of maintenance, they are very good about it -- if you make a request after hours, they show up the next morning to fix it. I feel pretty safe here (though of course I take precautions); as others have noted, while you don't need a card or ID to get in the front door, I think the fact that there are humans manning the desk probably deters a lot of trouble. Because I get a lot of wine shipments, I love that they sign for my packages and hold them for me -- that was such a pain at my old place! The elevators were recently updated and the wait is usually reasonable. The indoor pool downstairs is quite nice. And last month they opened a brand-new fitness center with TVs on all the cardio equipment, which is huge for me (anything to distract me from the fact that I'm sweating). It's usually not too crowded and it's open 24 hours, which is a HUGE improvement over the old fitness center. (It has a rock-climbing wall too, but I'm not going near that thing -- no idea if you need to be supervised when you do.) I love the people who operate the convenience store and the dry cleaners. And you can't beat the location -- it's really close to the mall, two Metro stations (Va. Square is an easy walk though Ballston is closer), a park, the Arlington Central Library, Harris Teeter and more restaurants than you can shake a stick at. It's also near the Martha Custis and Bluemont Junction trails, so there are plenty of places to run or bike. Clarendon is a 15- to 20-minute walk. Each apartment comes with one parking space for a nominal fee; there's a waitlist for tandem spaces, which cost something like $100 a month. I remain car-free and just use Metro and Zipcar to get around (and there are a ZILLION Zipcars within a three-block radius). There's a summer farmers market by the Ballston Metro station. You can go watch the Caps practice at the Kettler Iceplex on top of the mall (I go over and skate during my lunch break). Bottom line: It's an older building, but it's well maintained, has a new fitness center, boasts an indoor pool, has some terrific views (most are not as good as mine, I think!) and has been safe for me so far. The apartments are roomy and cost less than units in other buildings nearby. I plan to stay here for several years. If you see me in the elevator, say hello! read more

I lived in a 2 bedroom apartment at Randolph Towers for just about 2 years after graduating college. The rent was cheaper compared to some of the other apartment bulidings in the area and was a perfect place to start out. I was brand new to the area and wanted to be in Arlington where all the younger people are. Randolph Towers is in a great location in Ballston- 2 blocks from the metro, tons of restaurants, bars, and movie theatre. The apartment was very spacious. We each had our own bathroom and had a balcony off the living room. Plenty of closet space and a washer/dryer in the unit. Parking can get a little tricky. My roommate and I were only approved for 1 spot in the garage. We applied for a tandem and additional spot and were denied both times. We were able to get a monthly spot in the garage across the street which was slightly more expensive ($110/month) so we would switch off. There is a business center, game room, movie theatre room, indoor pool and gym available for free to all residents. They do not have an outdoor pool or grill area which was a little bit of a bummer. There is also a deli, nail salon, hair salon and cleaners inside the building which was very convenient. The staff were always quick to address any issues we had in our apartment. The only issue we really had was our dishwasher leaked and they fixed it the next day. There is always a ton of construction going on which can be both a good and bad thing. It's good that they are updating the buliding and apartments but the downside to that is that it's never very quiet and you hear a lot of drilling and hammering during the weekdays and some weekends too. Overall, my experience with Randolph Towers was good. read more

I was a resident of Randolph Towers for two years and only have good things to say about my experience there. First and foremost, the staff is exceptional. At the front desk and in maintenance, everyone is friendly and responsive. In fact, a friend recently sent a package to my old RT address by mistake more than a year after moving, and the front desk staff made the effort to reach out to me to pick it up - talk about going above and beyond! There were a couple maintenance issues that happened while living there (e.g. refrigerator motor gave out), and each was resolved within 24 hours. The location is excellent and having the deli downstairs was very convenient. I also enjoyed using the outdoor lounge/grilling area during the summer when having friends over. Other reviewers commented on noise from the renovation work, but that never bothered me. I primarily worked from home while living there and the noise incidents were only occasional. I was in an unrenovated unit, which was in good condition and priced competitvely, and the newer units look very nice. I would highly recommend RT as a place to call home. read more

This will be my fourth short term stay at this location. We like the facilities, staff and management. The location is convenient to us and so the cost. We prefer not to look for less in cost which also affect the access to what is around here. read more

Randolph Towers - Balcony view of the 15th floor. - Apartments Near Me - Arlington, Virginia

Warning: CONSTRUCTION going on throughout 2012. I would have given it 4 or 5 stars had it not been for the construction. Overall the apartment building is great. The walls are thick so I very rarely hear my neighbors. The interiors are nice. Large balconies. Friendly staff, but they can be stubborn and very slow. A nice gym. Indoor pool. Great neighborhood. And it is a block from the metro. Great building, in a great location. However, if you plan to spend any time here during the day, Monday - Friday in 2012, to work from home or just be in your home, then consider living elsewhere. The power drills, hammering and saws start as early as 7:45 AM. It is always done when I get home from work, but staying home sick or for any other reason is terrible. Sleeping in Monday - Friday is not an option. They are replacing all the brick on the exterior of the building. It won't be done anytime soon... That aside - more positives: - I have NEVER seen a roach or mouse here - You have control of your own heating and cooling. That means you can turn on the heat or AC whenever you want. Whereas most buildings in Arlington have central air and the AC won't come on until mid-May, which is insanely late in Virginia. - Washer and dryer in apt - Valet and convenience store in the building. Also a yoga studio and other businesses in house. - Fun bar next door. Negative: They have TANDEM parking which is really annoying and never gets less annoying. Whoever designed the parking garage thought of nothing but money. It's a sardine can. But it is cheaper. I only pay around $30 a month for my crappy parking spot. read more

For being owned by Dittmar, the property management and leasing people are terrible. They are not professional and on multiple occasions have been rude to my Fiance and I. The building has been undergoing some renovations and the communication to the tenant's is sparse. I have lived in the building for about a year and one entrance to the garage has been closed the entire time. I was ready to move out since practically the day we moved in. read more

I've lived at Randolph on the 16th floor since June 2015 (currently Feb 2018) and don't currently have intentions of moving. It's a good property that finished renovations in 2015 (so now the public areas on the ground floor look positively fancy) and it's well-managed. Any maintenance I've had to request has been done very quickly and the front desk staff is exceptionally helpful, especially Jackie. I've even had a new TV delivered to my place through Amazon while I was away on business and the front desk staff worked with me to allow a friend to come over and take the TV up to my room (after properly identifying that he was helping me out via driver's license). I think that if he hadn't helped me the building staff would have dropped it off themselves if I had asked them too. The community is good--it's DC so you have a lot of people from different backgrounds/countries/ages/demographics. Everyone is pretty friendly--I've never had any problems with anyone and apparently the inter-unit walls are concrete block, so I very rarely hear my neighbors and when I do it's muffled and minor. The public spaces in the building are also quite nice and kept clean--I've had a couple gatherings with friends in them/cooked out on the grills in the patio downstairs. The rent increases since I first moved in have been minor--only a couple percent each year--which is a big reason for continuing to stay, in addition to the above perks. They also just implemented an online payment system, which was the biggest thing a property of this size and sophistication was lacking. I'll continue just sending an auto-pay check from my bank account, but the option is there if you want to pay via debit or credit card (though a fee applies for doing those transactions, which makes sense, but since my current method is free I'm not going to change). I imagine the new system helps out with roommates sharing the rent, etc., and the ability to *finally* request maintenance via an online form is probably the biggest value/hassle-saver. There is a slight change in that they're moving to a new system of fixed leases (when your lease is up you sign a new one for a fixed period of time) which is different than the month-to-month system you automatically rolled over into after your first year. I was actually more familiar with the fixed lease system before coming, so I don't consider this to be a big problem, as long as rent increases stay mild (there's a lot of apartment towers being built in the area, so hopefully that will keep costs down, too). Hopefully if you need to move out in the middle of the lease period because of a new job/marriage/etc the apartment management will be accomodating about ending your lease without penalty, which would take away any problems that a fixed lease system could create. All in all, I'd recommend the property highly (and Dittmar properties in general), especially if you're coming into DC blind like I was and aren't able to scout potential places to rent beforehand. Good luck! read more

I lived in Randolph Towers for a little less than 2 years and decided to move there after living in Dittmar's Virginia Square residence where I had exceptional customer service. Randolph Towers is a well maintained building in the heart of Ballston. It's easy walking distance to the metro, has a 24 hour front desk and has an updated gym. The amenities alone make this a nice place to live but similar to Ben P.'s posting, this building is poorly managed and dealing with anyone in the leasing office is nothing short of a nightmare. Case in point, in January I received a package which included my glasses. I tracked the package online, saw it had been delivered but never received a package slip. I checked with the front desk and they allowed me to look through the mailroom but we were unable to locate it. The next day I contacted FedEx and they were able to describe the front desk associate who accepted the package. I spoke with the front desk associate and he remembered taking the package in but couldn't figure out what had happened to it. We spoke numerous times throughout the day but the package couldn't be located. Suspecting the package had mistakenly been given to the wrong apartment, I advised that I would place signs up in our mailroom hoping someone would turn the package in. After putting the signs up, I received an unprofessional call from the property manager accusing me of attacking Randolph Towers over the package and she vehemently denied they ever received my package in the first place. After a long struggle, she agreed to leave me signs up for a couple of hours. Within 20 minutes, I received a call from the front desk advising that another apartment had turned the package in. As I came to the front desk to pick the package up, the property manager was standing at the front desk speaking very unprofessionally about me to her front desk staff. Despite telling her that I was unhappy with the level of customer service and empathy she provided, the property manager did not provide any type of apology for the situation. On another occasion, I received a letter under my door as official notice that Randolph Towers had received a noise complaint against my apartment the night before resulting in a visit from the Arlington County Police Department. Having not had the police come to my door the night prior, I went down to the front desk to dispute the claim. The assistant property manager followed up with me via telephone and advised unprofessionally that she did not have the wrong apartment number and had the police report to prove it. Despite telling her that I was home the night before and not even awake at the time of the complaint, she absolutely would not agree to my account of the situation. Since this was now a matter of principle, I contacted the police department and spoke with the officer who responded to the noise complaint. The officer confirmed that it was in fact a different apartment., that no police report had been filed, and that it is not their policy to provide those reports to property management companies. Since my first interaction with the assistant property manager wasn't great, I decided to contact their corporate office regarding the incident. Ultimately, the assistant property manager called and apologized stating that after "investigating" this further, she found she had the wrong apartment. In the end, both of these situations were just simple mistakes that escalated to a level that was unnecessary. Each time I dealt with the leasing office, I found there to be a severe lack of communication on their part and an unwillingness to simply listen to residents prior to making accusations. It was really an unacceptable level of customer service given the amount of rent I was paying. I would only recommend someone to live here if there was a guarantee you wouldn't have to interact with the leasing office and, in the case of the noise complaint, sometimes they are the ones provoking the interaction. read more

I've lived here for three months now so take my review as you will. In general, this is a pretty typical Arlington high rise. Somewhat outdated re: kitchen appliances and such, but nothing wrong with them. Lots of young people and some families and older folks, and good location. Some notable things: -There has been construction going on at least since I got here, and according to the notices they send out, it's not stopping any time soon. I've never been bothered by it but I'm not usually home during working hours. -Good sound proofing between apartments. You can hear things in the hallway, but at least on my floor people aren't loud, so at most I hear neighbors coming and going. -They are awful about packages. I've gotten package notices but no package and gotten packages with no notice. I also once received a notice, then was told it was a mistake, only to be told days later it showed up (and was mysteriously opened and retapped). In that case it turns out they gave it to the wrong apartment, and when those people opened it and realized, they returned it to the front desk, who tapped it up and gave it to me. (They didn't admit to that, but I tracked down the people who had mistakenly received it.) If possible, get packages delivered elsewhere. -They seem really disorganized in general. In my first week they assigned me four different parking spaces that were all already assigned to someone else. I had to park in guest parking each time I realized the spot was already taken, which wasn't a big deal, but it makes me question their ability to keep track of things if they can't keep a simple spreadsheet of parking assignments updated. -The pool is indoor so open year round and generally has decent hours. Good for if you like to swim, bad if you want to tan in the summer. -They just finished a back grill area. I haven't checked it out yet but it's nice they added outdoor space. -They also just finished a new lounge and business center. No wifi which is frankly dumb, but some computers for resident use. -If you are on the Fairfax drive side of the building and have windows open, you will hear the two nearby bars on weekend nights. -Some of the front desk people are really nice and helpful (especially the woman who is there around 6:30 am, I don't know her name). Some of them seem completely incompetent. One or two are creepy. -You have to pay rent with a physical check which is completely obnoxious, and they won't cash it for a while (last month it took them 12 days). -Decent but small gym, which is crowded some mornings but not overly so. -No pets. -Overall, no make or break things to note! read more

Overall I had a positive experience at Randolph Towers. When I first moved in, they were giving 2 months free rent and did not have the gym they currently have. Eventually they did build the new gym which I thought was a fantastic add to the building. The building is old and has gone through several renovations. The neighborhood the building is in is inbetween two metro stations and generally safe. The staff on duty aren't mean, but aren't overly friendly. They do get what you need, but dont expect to have them remember your apartment number or your name. I do recommend Randolph Towers for those who want to live along the orange line and want to pay reasonable rent with a good sized apartment. The only gripe (why I don't have 5 stars) is the fact that you can't expect to get parking in the building for more than one person. I lived in the building for 2.5 years and never got called for getting a spot in the building. It does make it annoying when you have to park in a garage away from the building, but it is not the end of the world. read more

I lived in Apt 522 (Quincy side) for 6 years. This was my first and only high-rise apartment experience. Liked: - Location is excellent - 2 Metro stops within 5-10 min. walk, library & park across the street, 2 grocery stores within 10 minute walk, mall within 5-10 minute walk. Great pedestrian-friendly area with much development. - Modern gym, community room, and business center built within past couple of years that are great additions. - Rent increases were modest (~3%), and one year there was even no increase. - Generally attractive and well-maintained lobby, hallways, etc. - Nice dining room, with hardwood floor and bright fixture. - Decent amount of guest parking. Disliked: - Many noise issues (note: I am particularly sensitive and often work from home). Originally pigeon noise but they finally went away. Sometimes neighbor issues. Opening of neighbors' doors loud. Footsteps upstairs sometimes. Garbage chute makes a racket anytime of day or night (do not live near chute). Elevator noise for over 6 months -- very frustrating experience that was finally fixed after much persistence on my part. Loud renovation of exterior of building during weekdays ongoing (scheduled to last over a year). - Kitchen flooded 3 times over a period of a year (but not over last year I lived there, so potentially fixed?). Dirty water flooded from kitchen sink, and much of my kitchen had to be renovated. (happened to multiple apartments) Unlivable for a few days. I did get rent reduction due to the inconvenience. - Smoking from neighbor patios can be smelled from inside own apartment with windows closed. - Poor insulation (although they are currently replacing all windows/doors; about time). - Heating/cooling system loud and inefficient. - One telephone jack in the center of the kitchen wall, which was very inconvenient if subscribe to DSL and want to hook into computer in your main room. - No direct light for my apartment. - Charge of $50/month for parking. Overall, while I will have some fond memories of my time in Randolph Towers, I had my share of frustrations and issues, some of which one can probably expect with high-rise living. I hope this review helps prospective tenants and helps management improve the property. read more

One of the biggest perks of Randolph Towers is the size. The apartments are huge and all have large balconies. On the downside, the apartments are very outdated and old for a "luxury" building (just take a look at the appliances and bathrooms and you will know what I mean). The building has been renovating the lobby which does look nice; however, it does not take away from the 1980's apartments and hallways. The majority of the front desk, management, and leasing staff here are very uneducated and incompetent. The front desk is pretty useless- It takes multiple people to answer a simple question and the staff are extremely slow (there are a 2 good ones -wish I had their names because they are wonderful and are the only ones worth dealing with). The building management is very unorganized and is one of the worse management staff I have ever come across (I have lived in many different buildings). The property manager talks in circles and is unable to answer most questions or make any decisions. Her main job is to be the medium between residents and her boss which can take days for a simple issue to be resolved. Unlike most of the buildings around, there is no online system to pay rent, receive an email when you get a package, or enter a work order. Everything needs to be done in person that requires you to deal with the incompetent front desk. The parking situation here is also pretty terrible. Every apartment gets one parking spot regardless of the number of bedrooms. There are a select number of "tandem" spots that fit two cars but they are hard to come across and are very impractical having one car locked in front of another. The garage is very poorly designed with poles overlapping the majority of the small spots. This is the only building in Ballston that does not allow two single spots per apartment. The garage is by no means at capacity (tons of empty spots) so it is very frustrating only getting one spot per three bedroom apartment. Overall, if you are able to get a good deal and don't have a car, this isn't a terrible complex to live in. On the other hand, if you would be paying market rent for any of the apartments ($1,200 or more per bedroom), I HIGHLY recommend choosing a different building in this area. Between the 80's styled apartments and hallways, 1 car per apartment parking situation, and extremely incompetent staff, no one should pay luxury prices to live here. read more

Lived here on the 14th floor for a year before swapping to a newer Dittmar property in February. Just going to do a pros-cons list, but I really like this apartment and would have stayed longer if there were ever hope of renovation for the actual apartments. Best things about this apartment: - amenities: you will definitely want to take advantage of their gym and lounge and movie theatre. They do require a deposit for their party space, but they return the fee if there is no damage. Originally, I was pretty put off by their lack of online payments; however, it's easy to make payments with a check by simply pre-dating twelve checks and dropping them in the box on the first day. Automated payments *done* It should be noted that Dittmar charges a ridiculous "convenience fee" in their more modern apartments with up to a $50+ fee if you pay your rent with a debit card (wtf?!) and I haven't gotten a confirmation from the staff whether I can drop all my checks in the box at once. So thanks to Randolph Towers for being accommodating. - front desk staff: these are the nicest most affable most genuine staff ever. They give the apartment personality. Sometimes they are a bit disorganised--there's a lot of units in this apartment, but they make up for it by making a genuine effort to connect with the residents and working to resolve issues quickly. They are the main thing I miss about this apartment. And the property manager is lovely; she works really hard. - in-house deli: as a grad student, this deli was a life saver around midterms/finals. You can call downstairs 9PM, order a sandwich, and take the elevator in your sweats and slippers and grab some ice cream and a drink while you're at it for no additional fees. Great for late night study binging. - neighbours: usually quiet, and very VERY friendly. I was at the corner of my building and knew BOTH of my neighbours. Surprisingly cool people live in this building. - location: walking distance to everything - parking: awesome parking and FREE guest parking (first come first serve) - space for price: if that's what you're looking for (unfortunately this was a con for me. I prefer smaller spaces) Things that could (and should) be improved: - apartment bathrooms: old and GROSS (sorry, the bathroom floors look like a public restroom), when I moved in my bathroom was so gross and dirty I paid to have someone install temporary flooring on top. Everything in the apartment is old, the appliances are cheap and The last time they probably renovated the apartments was 1980 *thumbs down* - maintenance staff: I really didn't like these guys. Had to call multiple times to complain about them wearing their filthy shoes in my apartment without booties, and sometimes they did more damage than whatever it was they were supposed to fix. Plus, they should wait when residents are trying to use elevators before loading them with equipment and making it impossible for the residents to get on. First apartment ever where the maintenance staff royally sucked, and the front desk staff were amazing... weird. - maintenance schedule: these guys are ALWAYS in your apartment... maybe because the building is so old, but every month you can anticipate a day or two with some random person in your apartment. If you value your privacy, this is super annoying. - the elevators: nightmare fodder if you ever fear being trapped in one of these things. The middle elevator on the deli side... could inspire a horror novel. If it doesn't come crashing down one of these days... Fortunately (or unfortunately) it's often labelled as out of order. Fun times when the other elevator is reserved and you've got an entire wing (~250 units) restricted to one elevator. My cons list is probably more of a personality quirk that resulted in extreme annoyances than actual issues, so if you're considering renting here and you're OK with older apartments and not OC about bathrooms--then this is a great place. The staff give the building a unique warm personality. I'm at a nicer Dittmar property and the atmosphere in the lobby is rather cold. I guess I got used to being a name rather than an apartment number here! Super praise goes to the leasing agent, Christina. Anyone who meets her will understand why. read more

I loved living in Randolph Towers! Kind of pricey but it was in a great location. It had great amenities and was generally quiet. I rarely heard my neighbors and was only disturbed Friday and Saturday nights when A-Town shutdown and the patrons were on their way out. Overall it's been one the best apartments I've lived in. read more

We lived in Randolph Towers for 1.5 years and won't recommend this place, especially if you have small kids. First, it is not safe - anyone can get in, and marijuana usage was being found in the building. Second, the residential manager and her staff were rude and unprofessional. Below was what had happened to us. Three or four months after we moved in, we started to receive constant complaints from our neighbor downstairs. The complaints were mostly about hearing children's footsteps, but also including my 2 year old daughter crying in the bath tub, and vacuuming floor in the afternoon. Except for this particular neighbor downstairs, we never got any complaints from any other neighbors including immediate neighbors on the same floor. But the building manage thought it was all our fault. On Thanksgiving Day 2010, my wife smelled pretty bad smoke from hallway outside our apartment and complained to the front desk. Front desk people reported that they had come up and didn't smell anything. A few days later, we and other tenants received a letter from Building Management saying that marijuana smoking was found during the holidays. The letter said if this activity was found again police would be called. Concerned of my children's health and upset with the previous response from front desk, my wife called the manager and asked her why she didn't report to police this time, and waited till next time. Her response was that if we found someone smoking marijuana, we could report ourselves. On Christmas Day 2010, we invited two families for a small holiday party. We used the community room worrying about possible complaint from downstairs . After the party, one family left earlier and the other family stayed a little longer in our apartment. While we were having dinner, a font desk guy knocked on our door. He said that he received complaints about children's footsteps from downstairs so he had to come up. He said that he didn't find anything wrong, we had nothing to worry about. However, a few days later, we received a letter saying that we violated the lease term. We were asked to move out in a week. I talked to the manager and she said that guy's showing up at our door was the evidence of violation. She also refused to check with other neighbors if we did make excessive noises. Although we were angry with her and didn't agree with her overall evaluation of this matter, we decided to move out to protect our children, and not giving our business to her. Luckily, there are plenty of apartments available in Ballston area. Very quickly, we found a much safer, newer place and paying similar rent. In this regard, I would thank this manager for pushing us out of Randolph Towers. Don't stay here if you want your kids to be happy and safe. read more

Positives - The amenities are great - the gym and movie theater especially. The location is close to everything in Ballston. Negatives - There have been THREE MOUSE SIGHTINGS in my apartment. As I type this, my husband and I are waiting for maintenance to dispose of the dead mouse in our laundry room. This has been over a span of three months, and we have talked to the front desk staff several times. Randolph Towers maintenance and Triple S have come in, laid traps, and supposedly sealed off the access points back in December but the dead mouse in the laundry room says otherwise. I also requested several times to stay in a hotel and was told I could not unless they catch the other, live mouse that's running around because one dead mouse isn't enough. There are plenty of other great apartment complexes in Ballston. Do yourself a favor and do not subject yourself or your loved ones to Randolph Towers. Needless to say, we will be moving. read more

Trash. The lobby can only be described by that one word. The building is doing so much to give itself a nice exterior, renovating, they have a nice gym and indoor pool. But the 1st floor is so overcome with the smell of garbage from the trash rooms on each side of the building that one would think they stepped into the junkiest apartment. I hope one day I can bring a guest in the building and not have to apologize for the foul smell. read more

A friend and I walked in to the building hoping to get a tour. It was around 5:05 p.m., they close at 6 pm. The woman in the leasing office, when we asked if she could give us a tour, told us it was "a little too late for a tour" and that she had "a lot of work to do." That was unacceptable to us, and we kindly said never mind. When the leasing agent insisted she would make time for us, we continued to decline because we were absolutely turned off by her attitude. That alone was enough to make us not want to lease an apartment at the building anymore. The attitudes of the front staff say a lot about a place. read more

Terrible experience at Randolph Towers. Despite the other review's positivity, I think these apartments are really hit or miss. Some just seem to be "lemons" and mine was one for sure. Even though it seems to be a relatively new building, there were so many issues with my apartment! Maintenance in and out on a regular basis! I felt that my privacy was being taken advantage of because we never knew when they would show up and let themselves in. I even thought frequently about the safety of my personal belongings. It was such a frustrating situation in which I found myself because I had signed a long-term lease with no way out. I actually felt immoral about subleasing this apartment to someone as well! The management team seemed really uninformed and were not typically able to get me answers to my maintenance questions with any sort of haste. The staff was simply unfriendly and uncooperative. The area outside the building was loud and unclean. Not an area that you want to raise a family or have young kids by any means. You will be up at 4am on the weekends and weekdays wondering where all the noise is coming from! There seemed to be a lot of college kids in the units that went to Marymount University. Not only were they loud, but they also regularly trashed the common areas and amenities on-site. Management would not frequently clean up after their mess unless they had an open house scheduled at the building. God forbid they let prospective tenants see what this place is really like. These problems became nightmares as I had to deal with the management company. They are only after the money. Take my advice and go elsewhere. There are other great options in Arlington, just not with Dittmar Realty. read more

The building is older but has great features. Nice location near the metro, gym, bars and restaurants. And was affordable. The staff was great, answered every question and was happy to refer other prooerties in the area and this all in one place that provide all leasing information for the company. I apologize I do not remember the name but was so helpful! We visited several properties a couple weekends ago after visiting and were no longer on a blind search like before from just using Google. read more

Worst place to be in Arlington . Kitchen appliances are outdated and the heating & Ac system from 1970's I believe . Parking is a mess . You get only one parking pass for two bedroom apartment. Staff is Rude most of the time. specially the dark colored lady who works in the front desk ( between 2 - 10 pm ) she is acting like this property owns by her parents or something like that !!!! read more

Randolph Towers put money into the look of the lobby and is now re-doing apartments as people move out. Unfortunately, this construction is taking place at the same time as a massive building structure being put in next door, along with buses beeping as they back up for the Marymount school at all hours next door (literally until 2 or 3am). Though I live in upper floors of the building, it seems that there is constant noise, even on Saturday, and it is hard to live, sleep, work (7:30am - 5:30pm Mon-Sat). The apartments are low ceiling with no overhead lighting if you get a an un-refurbished apartment. Appliances are old at this point. The are raising prices by 20% or more and I'm not sure it's worth what you get. Elevators constantly are broken, most workers at the front desk don't seem to want to help much of the time. If I could afford buying a house, I would be gone in 60 days. The do come to replace and fix things quickly. I do like the layout of some of the apartments. The underground pool is nice, but make sure they are maintaining the healthy levels of chlorine (1-3ppm). They don't seem very diligent to want to do this. Often it's a 8ppm, which is close to the legal limit and very unhealthy. I would have recommended this place until the last few months, but now I would consider other options considering it is a similar price range. read more