So I went into outpost sun sport today and I was looking at bike helmets. I was looking at winter…read morecoats different things that were in the store and two employees two males were putting together some patio furniture one jacket that I was interested in the zipper was off track. I asked them to please fix the zipper so I could try it on. Basically they ignored me. Went back to putting the furniture together then I found a sick jacket that I was interested in and it had no tag on it no price tag. I asked them again. Could you please tell me the price on this jacket? I was ignored again. I then stated that was there someone that could help me that I was not going to be a nuisance for because obviously you two are ignoring me and you're putting together patio furniture I've asked to for assistance twice once to fix the zipper of a jacket. I was interested in and the second was to find out the price of a second jacket. I was interested in and both times I was basically shunned ignored and treated very poorly. Once I stated my displeasure and told them I used to be in retail and I would never have treated a customer the way they were treating me. They finally snapped to it and got me the results that I needed. Got me the price on the one jacket and fixed the zipper on the other jacket that was off track very unprofessional. I asked them. Are you more interested in putting the patio furniture together or do you want to make a sale like literally this was ridiculous -10 stars.

the employees are super nice and helpful, even fixed a part of my binding for free with some extra…read morestuff they had laying around!

Man! I'll never do business with Mountain Rentals in Loveland!…read more My kids and I rode our bikes from northwest Loveland to Dairy Queen today, and my son's handlebars needed to be tightened. I have no clue how the Allen screw loosened, but they kept rotating while he was riding. So after getting an ice cream we rode over to Mountain Rentals and I sent him inside to ask to use an Allen wrench. He came back out a minute later and said he couldn't do it. So I went inside and smiled and said, "Hey his handlebars are loose and we would like to just borrow an Allen wrench. We can stand right there by the front door and it will only take like 3 seconds." The dude refused. He said, "The shop tools are only to be used inside the shop, and we don't work on bikes." I'm honestly floored he would refuse. I bet you could walk into 49 other shops with tools and they would gladly offer goodwill to a community member in an awkward situation--potentially dangerous, even.

Great gear, great service! the team is knowledgeable and friendly. we're just hoping for more snow…read morethis season. love my gear, especially the rear entry boots. So much easier to step in and out of. than you for listening and fitting me correctly.

BEST BEST place ever. Family business, well trained, friendly, and service-driven staff. After 20…read moreyears of never having the right ski boot fit, despite going to 3 different places out east, I FINALLY had the perfect fitting by James' staff. In addition, James gave me several coaching sessions in paddle board racing skills and sold me the most amazing SUP and carbon paddle. James helped and sold my husband his first full back country ski set up, and we get our skis tuned there annually. If you want extremely friendly, patient, and VERY knowledgeable service, go to James and his staff. We'll never go anywhere else!

A proper mix of professionalism and friendliness is the guiding star for James and his staff here…read moreat on-the-edge ski tuning. After 30 years, I returned to Alpine skiing and had a successful season due to the staff at the North Colledge store that always displays professionalism, patience, and knowledge. There are insufficient words to express my gratitude other than Thank you, guys, so very much!!

This is my 2nd visit to the store (which indeed has great merchandise), upon which the store was…read moreclosed when its hours of operation indicated it should be open. Advice: actually be OPEN when you say you're open. Ridiculous!

We stopped in during a sale and bought a set of cleats for my daughter. They went out of their way…read moreto help make sure it was the right set and the fit was good and the use was what they were designed for. We try and frequent local business when possible and a company such as this makes it a pleasure as they are very responsive, fair with their pricing and the customer service is amazing.

Far and away my favorite shop anywhere!…read more I've bought two rods/reels (Orvis and Abel both...hard to go wrong with that combo!), also a more budget friendly Orvis reel for a spare rod of mine (Nick recommended to go lower end on the reel...didn't try to push me into something too expensive as he knew my goal), and endless amounts of other items. Nick and the staff are awesome at listening to you and setting you up with the right stuff! It's refreshing to go to a shop and have someone not try to push you into something expensive, but instead explain it all and give you ALL the options, no-prejudgement at this shop. With that said my two rods (Helios F and Superfine), were not cheap, but are amazing! And also exactly as described by Nick. He couldn't have done a better job of educating me and setting me up! My relaxation time is on the river and I know Nick and the staff at Mountain Fly Shop have my back, understand how little time I have in my life to enjoy it, and they take care of me so well that I never have to worry whether or not I'm going to enjoy that time. The best in Fort Collins no doubt!!!

Our experience at Mountain Fly is phenomenal every time we come in! The staff are knowledgeable and…read moreso friendly. Highly recommend.

Arrived last night to go take a peek at frisbee golf sets. Was looking to get my husband his…read morebirthday present. They were actually closing 4-5 minutes early but allowed us to come in but told us we needed to be quick. I asked where the frisbee golf stuff was and they pointed us in that direction. They had a pretty good selection The staff was friendly though at check out. I have shopped here in past. They have a nice selection of hiking and camping gear at fair prices. Have also gotten hiking boots here in the past. Have not found the staff to be overly helpful in that department in answering my questions regarding boots. Also last pair of hiking boots I got only lasted 6 months next . My next hiking boots I will probably go to Sierra trading post and get a little higher quality brand where staff can help me out some. The camping gear has all lasted and been good for us though The store has a whole has quite a variety of items in it for good prices.

Manager was so helpful. Loved that he knew what items would work for our needs. Great customer…read moreservice all around. Thank you!

This was my very first time visiting REI, and I honestly wish I'd stopped in years ago. I recently…read moregot into hiking and plan on doing the Colorado Trail this summer, so I've been slowly gathering the gear I need -- and this store is a dream for anyone who loves the outdoors. The moment I walked in, I could tell this place was different. The employees don't just sell gear... they actually do the activities they're talking about! They're extremely knowledgeable, super friendly, and genuinely excited to help. Whether you're a beginner or experienced, they make you feel welcome. The store itself is huge and so well organized. They have every brand of sleeping bag, tents of all kinds, the cutest and most functional outdoor clothing, and tons of boots and hiking shoes. Their sales section is great too -- lots of solid deals. They also offer a membership for $30 that comes with discounts, perks, and a bunch of benefits that easily pay for themselves if you're active outdoors. But even if you're not a member, the gear is still top-notch and worth buying. If you snowboard, ski, bike, hike, camp -- honestly, any outdoor activity at all -- REI has you covered. I'm officially obsessed, and this will definitely be my go-to store as I prep for the Colorado Trail! Last but not least, I want to do a special shout out to sarah.And brian, who were this store associates that helped me and they were amazing

Well, it's an REI location in Loveland and can you really ever have a bad day in an REI? Good…read morelocation, on the small size, but still a good selection of outdoor items and convenient if you're headed up to RMNP or north to Wyoming. Located just off I-25 right across from the In N Out.

Stop in here about once a week on Thursdays when my week ends just to see what deals they've got in…read morethe case. So far been very lucky and scored 2 S&W snubnose .38s for around $300 each. They're good with transfers however the first one will get you for $60 which is insane makes you not wanna buy online and I get that point but still it's had me turn away from buying some guns online because of that. Plenty of employees, managers nice, they could be a little more competitive with their ammo pricing and there's get my bussiness there.

Offered me $400 for $1,500 rifle. Made some bs about how they get parts cheaper so it's not worth a…read morelot. Took it to a pawn shop down the street and they gave me $1,000. The guy must've been a used car salesman once upon a time.