i highly recommend this storage facility. The unit I rented was clean & well maintained. Brenda is…read moreamazing! She is super helpful & nice to work with.

We have been very pleased with Pringle Creek Storage, since the day we arrived in Salem Oregon…read more Brenda was professional, friendly and organized, and was a joy to deal with on the phone and in person. When we arrived we realized we would need a bigger unit than we had reserved. Brenda facilitated a smooth and seamless transition to a unit that would meet our needs. We highly recommend Pringle Creek Storage.

I had to agree to a mandatory insurance of about $12 a month before I could rent a storage unit…read more When I removed my belongings, my couch was soaked/damaged due to a leak in the roof. I was told that I would receive paperwork to file a claim, yeah right. I never received any paperwork, called back and just got more excuses. Just another way to increase rates and not give a fuck when your belongings are destroyed.

Very helpful staff. Had to move from a remote location. No problems with getting my stuff out…read moreappreciate the help.

I have rented a 10x20 unit since August 2023 at the Glen Creek facility in West Salem. I just…read morereceived another rent increase email beginning 1/1/2025 which means I will have received 4 increases in the rent in less than a year and a half. If you move into this storage facility, you can count on a 25-30% increase in the rent every 6 months. Ridiculous.. I hope they have a long waiting list to fill my soon to be vacated unit.. I can see yearly increases but to be asked to pay almost double in one year is beyond acceptable in my opinion.. I will look for new storage starting tomorrow. Beware of this storage facility

good location friendly property managers. The property is always clean and the staff knows everyone…read moreby name!

We just moved out of our storage unit after more than 7 years being on the road and are now in a…read morehouse. We always felt that our belongings were safe and secure. The entire property was always clean and well kept. The people we dealt with were beyond nice. It was a pleasure doing business with them. We highly recommend this business.

Needed storage and googled this place. When I went the grounds was kept nicely and the staff was…read morevery nice! Shannon showed me options and where to go if I decided to get a unit. The size I needed was not open for a couple of days so then I was helped by Danny. They are very sweet and told me everything I needed to know and very patient with me

I've had a storage unit here for 7 years now! The managers are very helpful and friendly.read more

I have used InSelf Storage for almost a year now. The storage units are clean, safe to access and…read morewhile I was away, I never had a concern for my belongings. Brenda the manager is always cleaning around the area and cleaning the units. I was impatient but understanding the time difference was an issue. My thanks for taking care of my storage.

I am so impressed by Brenda at IN Self Storage. She has been so helpful throughout the process of…read moremoving my stuff into storage. The paperwork and document signing can all be done digitally! (A huge plus during the pandemic). It was also my first time ever using a storage facility and I'm extremely relieved that it was such a smooth process. I highly recommend this facility, it is well-secured, clean, and the service is great.

All my interactions with Salem Gateway Storage have been positive. One person is the reason for…read morethis: Kim!! She is friendly, knowledgeable and always willing to help answer any questions I have. The ease of access to my storage unit makes every visit a pleasant one. Kim R.

I would highly recommend Gateway Storage. Kim is very friendly and helpful. Everything is ran so…read moreprofessionally and overall, I had a wonderful experience.

I rented a unit for a family member; a week later, I transferred the unit into the family member's…read morename. To do the transfer, we went into the Keizer storage office and signed paperwork as needed. I stayed until I was told the transfer was complete. Moving forward six months, I go into the storage center to rent a unit. I'm then informed I'm responsible for a $1200 storage bill. Shocked and confused, I explained the unit had been transferred out of my name, and I had no access to the unit since the transfer nor any communication. The manager then said the office employee failed to sign all the documents as required; therefore, the unit, along with a $1200 bill, defaulted to me. I was not a contact on the unit or given permission to access it after signing it over; therefore, I had zero contact with the storage center. I received no notices, letters, emails, or calls. During the six months, the storage center accessed the unit several times without approval, notice, or permission. On multiple occasions, The storage center permitted employees and others unknown to me to access the unit, removing property as desired. The Keizer Storage Center takes Zero responsibility for the actions of its employees, managers, or what happens on their grounds. You pay to protect your property behind a locked gate only to have the employees access and grant others access to property not belonging to the storage center. I will never do business with them and will warn anyone considering it. Keizer Storage Center has what I believe is an auto-response of "We would love the opportunity to resolve any issues." What would be genuine is to take responsibility and apologize for your wrongdoing, train your employees to complete unit transfers correctly, follow the law and stay out of units without proper notice, not give access to a unit without consent, and refund the money paid.

The management team is amazing, kind, thoughtful and understanding. The units are clean and feel…read morevery secure. You have 24 access to your unit if needed. Best storage facility I have even used.