We've used Mission City Arbor Group twice -- a $3,031 full-property pruning job in December 2025,…read moreand a follow-up call in August 2026 after an oak limb broke and became lodged over our roof. To their credit, they responded within an hour of my call and safely removed the limb the next morning. What's left me disappointed: 1. The December quote specifically included "take weight off branches with heavy loads" on this same oak. When their own technician inspected the August break, he noted there was no rot, remarked the limb had simply grown too far out, asked out loud why it wasn't caught in December, and stated out loud that it should have been addressed then. That's a scope item we already paid for that doesn't appear to have been done -- by their own technician's account. 2. I was quoted roughly 3 hours for the August job due to the precautions needed. The crew was on-site for exactly 1 hour. 3. Their crew used my personal extension ladder during the job and left it fully extended, lying in my yard, instead of returning it to where they found it. I raised all three points calmly and in writing, and asked for a two-thirds reduction on the $1,136.63 charge -- not a full refund, given the time and travel involved either way. What I got back was a new invoice for about a 28% reduction. No explanation for that number, no response to the scope overlap, and not so much as a "sorry" about the ladder -- just the revised bill. I'll give them credit for showing up fast when it mattered. But how a company handles being questioned matters too, and here there was no apology and no real discussion -- just a smaller number on a new invoice. UPDATE: The owner replied: Thank you for taking the time to explain your concerns so clearly. We appreciate your business and also appreciate the opportunity to review this with you. The job we did for you in December did include taking weight off of limbs, however, we certainly cannot guarantee that a particular limb will never break especially after 8 months of growth. The Arborist that did the estimate for you was unable to look at the break and the volume of the canopy attached closely. It was his best guess using his experience and knowledge to estimate the cause and the time needed to remove the broken branch. While the time it actually took to do the work may have only been an hour, we have to pay the crew travel time to and from our office to your house. In addition this job was done in an emergent manner and overtime was involved since we don't usually work on the weekends. The estimate was based on the additional rigging and precautions the Arborist anticipated would be necessary to safely remove the limb. While the work ultimately took approximately one hour, our estimates are based on the anticipated complexity and safety requirements. I agree that your ladder should have never been used, and it certainly should have been returned to the location and condition in which we found it. We do apologize for the that. Given your history with us and the concerns you've raised, I would like to reduce the charge by $300.00 as a goodwill adjustment. While we do believe the emergency removal was separate from the December scope, I want to make sure we handle this in a way that is fair and maintains the relationship we've built with you. Thank you again for bringing this to my attention. We value your business and would certainly like to continue working with you.

I've used Mission City Arbor Group three times now. Twice for pruning and trimming and once for a…read moresick pecan tree removal. They've always been extremely courteous, professional, and efficient. For this last go around, Carlos, Alberto, and Wilmer were pruning my red oak that desperately needed it. They said up to four hours but I think they finished in less time; since I work from home at times I wasn't paying attention to their work and they let me know when they were done. They cleaned up everything nicely and save for a better looking tree, you'd not know they were ever there. I highly recommend their services and very much appreciate their efficient service along with honest pricing without any bs games or attempts to upsell you.

Austin and Derien were amazing. For me a great deal and I absolutely love the functionality and…read moreability to customize.

From the owner: Dazzl Lighting & Home is the trusted name in permanent outdoor lighting, seasonal Christmas…read morelighting, and permanent holiday lighting in the Greater San Antonio Area. Whether you’re looking for sleek, color-changing roof line LEDs you can control from your phone, or professionally installed holiday lights for the season — we’ve got you covered. We install year-round smart lighting that blends into your trim by day and shines bright by night. Our systems are clean, durable, low-voltage, and built for Texas weather. Want lights for just the season? We offer hassle-free holiday light installation and removal — no ladders, no stress. From Stone Oak to Boerne, Helotes to Alamo Ranch, Bulverde, New Braunfels, and beyond, our local team delivers high-end lighting with reliable service and stunning results. - Permanent Roofline Holiday Lighting and Accent Lighting - Seasonal Holiday Light Installation - Locally Owned & Fully Insured Call or message us today for a free quote! Lifetime glow. Zero hassle.

JB did an amazing job installing our Govee Prism permanent lights. The installation was extremely…read moreclean and professional, and the final result exceeded our expectations. We love being able to control the front and back of the house separately, from elegant warm white lighting to custom colors for holidays and special occasions. Throughout the project JB was responsive, knowledgeable, and easy to work with. If you're considering permanent lighting, we highly recommend him. The photos speak for themselves! Thank you for helping bring our vision to life!

JB and wife Sophie run a top-notch business. Communication is absolutely superb. JB's work ethic…read moreis beyond reproach. His motto is, "I want it to look 10 times better than if you did it -- not 9 times, but 10 times!" He kept his word. He and his co-worker uninstalled Govee Permanent Outdoor Lights Pro that another contractor botched. They then installed them professionally: clean, hidden, and OMG gorgeous. He required no up-front payment because they want the customer to be satisfied before asking for payment. He gave me a 10% military/veteran discount. JB walked wifey and me through the Govee app to familiarize us with its impressive capability. My wife was so happy that she gave him a big ole hug -- the highest compliment a contractor can get in our home! HIGHLY RECOMMENDED.

You can't make a silk purse from a sow's ear. I think that would have been a good analogy for my…read moreparticular project. I had a storage space that was an absolute nightmare which I needed to get a handle on in preparation for an impromptu out of state move. Spruce Goose's own Jennifer and Kristen came to the rescue. They each worked about five hours straight non-stop, organizing, labeling, sorting, etc. A particularly challenging aspect concerning this job is that the space was very confined and limited so it was like trying to solve and manipulate a giant Rubik's cube. The weather didn't help matters, but that was no deterrent to these gals--they pushed thru like real troopers. They were both very professional and worked efficiently without judgment. Wished I could have had them each another 5 hours or more as this was a particularly big and convoluted job--sorting through years of accumulated items, clothing, tools, supplies, and personal treasures all out most of which were in disarray. The end result, while not totally completed due to time and other constraints was nonetheless satisfactory. My main reluctance to the possibility of using Spruce Goose again would be that their rate$ are very high in my opinion--but then again, if I factor in the value I place on my personal time I suppose they are worth the extra premium! I could have handled this job myself but the emotional and energetic toll extracted would have been significant.

My mom recently passed away and I had to clean out the whole house to figure out what we had here…read more Jennifer and Christine were amazing. They are caring and compassionate. They know what they are doing and really do help in whatever way they can. That have gone above and beyond what was expected. That have very reasonable prices. And they will do what they can to work with you. And they do amazing work. I can honestly say that I made 2 new friends with this move.

Got the early bird special on putting up the lights. Taking them down has been not so great. It's…read more3/28 and the lights are still up...Several promises to come and remove them yet they're still here...

From the owner: Illuminate Your Holidays with Professional Christmas Light Installation…read more Turn Your Home into a Winter Wonderland! 🌟 This holiday season, leave the tangled wires, risky climbs, and hours of frustration behind. At WinterWonder lights, we're your go-to experts for hassle-free Christmas light installation that will make your home shine with festive cheer. Call today and find out how to get 20% installation before October 16th!

Had them design and install Christmas lights on the exterior of our home and we love it! Process is…read moreso easy, the designer comes to your home and inputs their recommendation on what will look best, orders the materials then the company will call you to make the installation appt. No one needs to be home for the installation and they are professional electricians.

Our outdoor lighting project looks beautiful!! Our project started with us calling three companies…read moreto give us a quote. One company made inital phone contact but never called back to set up the appointment. One company had a scheduled appointment but called that they were running early and was at our house with us not there. Cody made his scheduled appointment, walked our property and we were given a written estimate within a week. The installers new exactly what needed to be done and the installation process could not have gone any better. Very professional company from the appointment process to the end of the project.

Contacted Alex to stage my apartment in Long Beach. They did a fantastic job, very efficient and…read moreexcellent design sense. They completed the project on time and I was actually able to get more than I was initially asking for. Wonderful, professional service and next time I'm in need of anything from a kitchen or bathroom remodel to interior decorating I won't hesitate to work with them again. Highly recommended.

From the owner: TX Luxury Interiors specializes in home staging, interior decorating and holiday decor.read more

Wow! I can't say enough good things about this company. The owner went out of his way to ensure my…read morelights were perfect and kept checking them days later and he isn't near by my house! I got 3 bids and by far for the quality of the product and the service I received I will only use this company. Now how can I keep them up all year? Lol!

Amazing work. Actually ended up being a conversation starter with the lady next door who I've…read morealways gandered at. Ended up closing. She let me do things my wife wouldn't. Highly recommend.