I drive by this business almost every single day! I assumed it was outdoor rustic patio decor…read more(only) . I was wrong! It is so much more! They actually have a lot of furniture inside! The amount of selection they have is overwhelming! Very beautiful and unique pieces! Although it is overwhelming it is so cool and fun to browse around! Glad we stopped by after driving by so many times! It was worth the stop! Staff was very nice and welcoming!

Cool stuff- HORRIBLE company, run!!!! Hector did not honor…read morethe price, changed the discount to nothing and retracted items he threw in. This is the 2nd time we've had issues with him. Very unprofessional when he tries to apologize for not understanding how business and customer service works.

Real people doing customer service and sales they say it should be…read more Note they have moved to smaller digs on Nacogdoches Rd. But super friendly and helpful employees just trying to earn an honest living. Really impressed with Eric who was no pressure and very helpful as we looked and went to other stores and came back. Clearly was willing to try and make things work for us. Returned and bought a sofa from him and met one of the helpers who was also genuinely courteous and helpful. Good place for budget furniture.

Great value furniture and even better customer service! We've been twice this year and will…read moredefinitely be back

I have consigned items with this store over the years, usually with good results. However recently,…read moreI had a very disappointing situation with them. As they requested, I contacted them via email with descriptions and pictures of the items I wanted to consign. I was told they would respond in a few days. So I waited over a week and called them. I was told to resend the info. She would call me to confirm. So, again I waited. The next day I called to follow up. I was told that the email was received and a response could be expected in a few hours. I NEVER HEARD BACK, no email, no phone call! I deserved some type of response. If they couldn't take it, fine....but let me know. There is no excuse for treating your customer with such disrespect! I'm not inclined to sell or buy from this business again!

This is the BEST furniture store in town. You can get everything from modern & designer items…read morestraight out of the box to unique vintage & antique pieces. The prices are about 50-70% OFF of retail, which is hard to beat. You have to move quickly because what you see is what you get, everything is consigned by everyday people or company buyouts, meaning you can't order more. This makes it a super fun treasure hunt!! The store is LOADED. The staff is super helpful and style-minded. You can also make some cash by bringing in your furniture & home decor to sell. Great selection of art, decor, foliage, even jewelry & designer handbags.

It seems a lot of furniture stores tend to struggle with customer service. This cannot be said…read moreabout Furniture Row. I can only speak for Stacey because she was the one that helped us for three days looking for furniture. She was knowledgeable and had a lot of patience with us. Unfortunately, we found a couch at a different place only because of availability. Even with everything Stacey did for us, she continued on with the upmost professionalism and kindness congratulating us on finding another couch that suited us. I'll always keep her in mind as we continue to furnish our home and you should as well.

We wanted to pick up two mattresses today & they did it for us! Nice and helpfull people. I may…read morereturn one of the mattresses so we will see what happens then

This place has many awesome items for those of us who have a taste for modern furnishings and…read moredecor. But, there's a dark side to this wonderful selection of furnishings and decor. The first would be the price. Copenhagen knows they're the only location in San Antonio to offer such modern peices. And because of that, they're emboldened to over price everything, because they know most of their clientele are well off financially. Secondly, the quality of their goods are often poorly made and quite frankly cheap. Case in point the $6,000 sofa I purchased from them. In under 2 years, the seat cousin where I sit has "sunken in" horribly. And no, I am not fat and no, I do not sit in the same spot hours a day. It's just a simple matter of poor quality and my stupidity thinking it was worth the price. So, in summary, if you make a lot of money and want to pay too much for decor or poorly made furnishings, feel free to shop in Copenhagen furniture.

We FINALLY got our sofa....albeit a full 6mos later! Of course Copenhagen is not responsible for…read morethe worlds supply chain issues and they were definitely very nice throughout the entire process of looking at the sofas and then picking one out and then arranging all of the details. I will definitely go back again!

This store has great options for home decor, and excellent prices. Today I was delightfully…read moresurprised to see some Black art available. Additionally, there was lots of summer patio decor on sale. Customer service was top-notch in the store was very neat and comfortable to navigate.

Stop what your doing and go check this store out! This is like a home goods on crack and by crack I…read moremean lots more things and super great prices! I walked around this store twice because there was so many things for house decor! I absolutely loved it here! The pink (king size) Kate spade blanket was priced at 34.99$. Everything is fairly priced.... And well organized. There is workers in every corner and very helpful! Definitely found so many good deals. For my San Antonians it's at the rim right by the Hobby Lobby.

Walked into a half-priced sale around Labor Day. Saved a lot on art and furniture!…read moreUnfortunately, they are going of business! But everything is half-priced again. Love their rustic furniture!

I have driven past this place for yeeeeears but for whatever reason, I never stopped in to browse…read moreuntil recently. Well, I browsed, and came back the very next day to purchase! There were so many beautiful pieces and the quality of these pieces is incredible. Heavy duty and real wood :) I believe the prices to be in line with the quality and good looks of the furniture. I'm definitely returning. I want everything!!!! I snagged this cute piece just in time for Christmas

Nice place friendly and experienced sales team .. nice furniture at reasonable pricesread more

We bought a new house and wanted to get rid of our USAF moving furniture. We looked everywhere and…read moreended up going back three times to the RGallery. We were beyond impressed with the kindness of the staff. My husband explained what he was looking for and the gentleman told him we could meet him over at their warehouse bc he was sure he had what he wanted. The warehouse was so impressive (let me be clear, the store is also) We found our king size bedroom set in a matter of minutes. They set it up to deliver quickly. While my husband did all the paperwork I finished going through the store. They had a stunning corner bar that matched perfectly. It was the bar I always wanted. I was not a huge fan of the bedroom set but boy did I want that bar for our kitchen. My husband said "no". After a few days I went back to the store to add it and it was on hold with my name on it, like I said "the women up front is family instantly". Deliver day came and they were 100% professionals. I have another room to do soon and RGallery will be our first stop. The wood is stunning and our furniture set has held up perfectly. Everything about them is wonderful! Down to the drink at the door!

Good news-prices are reasonable, some good quality pieces and new inventory every week…read more Bad news-customer service is not up to par. We loved our selection, however we were advised there was another identical accent chair in the back storeroom that was still wrapped. We said that is great!, we don't have to take the floor model and our chair will not get dirty during the transport. When the delivery guy arrived we were shocked to see the floor model with the tears and other blemishes. (See photos) We understand the "as-is" policy but we were mislead to believe we would get the wrapped chair. The deception and mistrust leaves a bad taste. We will not be going back to this store. Please beware of deceptive practices.

Customer service does not exist in this place. We purchased a $600.00 steel-frame, leather…read morerecliner. Within the first 60 days, the chair started leaning. We called our sales associate and were told they have a repair person on-site. Long-story short: given the runaround - manufacturer web site says to deal with retailer. Retailer says to call manufacturer. Manufacturer does not return calls. The chair is now 5 months old. It is useless to us and we'll be dragging it out to the garage. We were very pleased at first. Until after they made the sale. We like the store. They sold us a bad piece of furniture and we are willing to give them a second chance after they replace this chair. The chair is headed to our garage. It is stuck in an unbalanced, unusable state after normal use.