Let me start off by saying ,I'm basing this review solely on customer service. I have been a customer here for 3 years. They transitioned from a small building to a larger one and increase the inventory. It's tastfully designed and decorated beautifully. It is a little pricey, but what boutique isn't! I have also purchased tanning memberships. I went to get last minute Christmas presents. As I was standing in line, the customers before me was getting great customer service and greeted and all their items was being gift bagged with all the works. As I approached, the owner and another employee got engaged in conversation avoiding checking out my items leaving the third employee to do the dirty work. No one greeted me with cheer and avoided making eye contact with me. The employee dealing with me wasn't very cheerful to engage with me and she just rolled up my piece of clothing,along with 2 other items ,that I paid $70 for and just chucked it in a Christmas bag, no tissue paper, no bows or ribbons and handed it over. My items wasn't treated as Christmas presents, which they are. The owner,not looking at me, said something, which at this point, I stopped listening, but I did hear her call me ma'am. I'm not in her league for her to refer to me as a ma'am! I felt this totally inappropriate and insensitive and rude! I don't have a clue what I have done as a customer of this store to be treated this way because in the past, I was always acknowledged and treated nicely. In the past, One of the employers even knew my name and greeted me anytime I was in the store . I don't see myself going back, and it's ashame because this is one of the best high end boutiques I've been in that I really enjoy shopping at and I support all small business owners. But it's also ashame because I don't have a clue what I've done and it was blatantly obvious to me how I was treated! read more