I can't say enough great things about this dental office! From the moment you walk in, the entire team makes you feel welcomed and genuinely cared for. The husband-and-wife doctors are an incredible duo -- both extremely knowledgeable, gentle, and clearly passionate about what they do. You can tell they've built their practice around patient comfort and trust. The staff is just as amazing. Everyone at the front desk is friendly and organized, the hygienists are thorough and kind, and the whole office runs smoothly. They take the time to explain everything, answer questions, and make sure you're comfortable throughout the entire visit. It's rare to find a dental office where the doctors and staff work together so seamlessly while still making every patient feel like a priority. If you're looking for a dental team that is professional, caring, and truly excellent at what they do, this is the place. Highly recommend! read more

I used to go to Dublin Smiles Dentistry years ago and actually had a good experience back then, so when my dental insurance changed recently and they were back in network, I decided to return. Before booking, I specifically called the office and asked whether they accepted my insurance. They told me they did, so I scheduled a cleaning appointment. The appointment itself was completely routine. I had a standard cleaning and X-rays. No cavities, no additional procedures, and no treatment plan beyond basic preventive care. Since my insurance covers cleanings every six months and annual X-rays, I assumed everything was handled correctly. A few weeks later, I received a bill from the office. At first, I honestly thought it had to be a mistake because nothing outside of a normal cleaning had been done. When I called to ask about it, the office initially could not explain why I was being charged and said they needed to research it further. Later, they told me the issue was that their office fees were higher than what my insurance company pays. That would have been important information to disclose before the appointment. The frustrating part is not even the dollar amount. It's the fact that I specifically asked about insurance coverage ahead of time to avoid this exact situation. Telling patients "yes, we take your insurance" without explaining they may still receive a balance bill because your pricing exceeds insurance allowances feels misleading. I spoke with the office manager directly and explained that my concern was the lack of transparency upfront. Unfortunately, the response was basically that no exceptions would be made and payment was still expected regardless of how the expectations were communicated beforehand. That was disappointing because I had previously trusted this office and had good experiences in the past. Unfortunately, after how this situation was handled, I will not be returning. I would strongly encourage anyone considering Dublin Smiles Dentistry to ask detailed questions in advance about out of pocket costs, insurance reimbursement limits, and whether the office charges above insurance allowable amounts, even if they tell you they "accept" your insurance. read more

I highly recommend Catherine, my hygienist. I've been going to her for the last few years and she proves to me that you can have your teeth clean without being in pain! Both Doc Shiao and Doc Liao are also very nice. I will bring my daughter here next time since she can't go to children dentistry anymore. read more

So appreciative of Dublin Smiles today and every visit we have! Dr Janice has two of her own kids and treats my two girls like her own when they are sitting in the dental chair. We are so grateful to have been patients of Dr Janice and Dr George for a couple decades. The staff is always so welcoming with smiles on their faces THANK YOU! read more

Easy to make appointments. Professional service. Nice employees. I have some work to do on my bridges and I appreciate the multiple options that were provided to me. read more

I have been going to Dublin Smiles Dentistry for 10+ years and have always received great care form the whole office. They have always. catered to my dental and medical needs read more

Drs Liao and Shiao have created a wonderful professional dental care experience and environment at Smiles. I have trusted them to take care of my teeth for decades since they started in Dublin. Best state of the art care and facilities, Dental Assistants, Front Office, the works. I never enjoyed going to "The Dentist" until this family oriented practice became my go to, for the ambiance they have created because of their personalities and patient focused comfort and enduring care. I really feel being a part of this family and smiles all around when we interact. I highly recommend them. Jim F Pleasanton read more

This is my first time coming here for my teeth cleaning. The doctors and hygienists in this office are extremely professional and courteous.

I have been going to Dublin Smiles for about 20 years now. I go to Dublin Smiles for all of my dental needs. Dr. Liao and Dr. Shiao have been absolutely amazing. Just yesterday I had my front tooth filled and they look absolutely natural. I love their office's friendly atmosphere and their staff have been always helpful. read more

Type of care: routine cleaning second visit at the office and both were extremely pleasant. Today was extremely thorough I had the hygienist named Hong and her work was amazing. Quality of care: excellent, amazing and top notch. The staff was professional hard working and did a great job. The hygienist cleaned my teeth dentist performed an exam scheduled my next check up and it was a great day! Office experience: pleasant 10/10 recommend to all other local Dublin residents. I am extremely conservative and least invasive and they are respectful and professional not super sales or pushy at all just a reputable great hard working office! Thank you Dublin Smile you are recognized for your hard professional ethical work. We appreciate doctors and offices like yours! read more

The team at Dublin Smiles is amazing! Scheduling appointments is always easy, and everyone there is friendly, professional, and truly skilled. I've been a patient for years, and even after my dental coverage changed and they were no longer in network, I chose to continue as a patient and pay out of pocket. That's how much I trust and value their care. Highly recommend! read more

Best dental group by far!! Trust me, over the years I've had many root canals and crowns. The dentists and staff including the front desk and hygienists are professional, efficient and friendly. And a "shout out" to Dr Anthony Rega, oral surgeon. If you need an implant, he's great! read more

Excellent front desk Really clean and modern The dentist was very knowledgeable and honest I will return for sure read more

Best dentist. Drs Liao and Shiao were recommended by family and absolutely happy with their care of my clean teeth.

The staff is very nice and thoughtful. The dental technicians are very knowledgeable and do a great job. It's always a pleasure to go to this Dentist. read more

Great service from all of the team members. Always an easy in and out experience with genuine people.

I broke a tooth! I called Dublin Smiles and the got me in same day I called. The team is fast, efficient, and very nice! Great service!

Really great people and great service at Dublin Smiles. Easy to make appointments. Friendly, professional, competent staff. Highly recommend Dublin Smiles. read more

I had teeth cleaning yesterday. They are very professional, the office is clean and with advanced technology. Location is great, next to Dublin Library. The hours are very flexible. I recommend to all my family and you too. read more

Great experience , new office is very modern the staff is friendly. Detail oriented on next steps

I have know both George and Janice for years, and they have always done a consistent and high quality job. Never bad advice, never felt like I was being "sold" on services that I didn't need, and always comfortable. Super clean facility and fantastic staff. Highly recommend this practice! read more

Have been seeing Dr Shiao for 17 years. They are professional, courteous. Always get excellent treatment.

I needed to get my teeth checked for emergency reasons. The staff was very accommodating-fit me the same day at a time that worked for me. They are always on time. Recommend Dublin Smiles highly. read more

Until I found Dr. Liao and her Team I dreaded going to the dentist -- but no longer as she is amazing! She is the first dentist that can place a crown and I can eat on it same day -- where previous experiences needed months to have the sensitivity settle down. The Staff are truly professional and friendly. Look no further -- best dentist around! read more

This Tuesday, I had my dental cleaning at the Dublin Smiles. Winnie did my cleaning job. She was very skillful and took extra care to make sure I was comfortable. After she finished the task, Dr. Hsiao came to check on my teeth, and gave me advice what to do going forward. The office workers are always friendly and courteous. I trust this team to help me keep my teeth healthy for many years. read more

I have been a patient of Dr. Liao for many years. I have always been treated so well! I dislodged part of a filling on Saturday and called on Monday morning to see when I could be seen. I was given an appt time of 11:30. I happened to arrive a few minutes early and was taken in the back right away. Sure enough, I had pulled out a small edge of my most recent filling. The dental asst took a picture and Dr.Liao saw what needed to be done. I was out of there in about 10 minutes. I was so grateful! I highly recommend this practice read more

The staff in Dublin Smiles take great care of the patients from the moment one enters the office throughout the entire visit. I recommend this office for its incredible level of professionalism. read more

My family and I been patients here since Dr. Liao and Dr. Shiao opened their practice in Dublin. I am always happy to go to my appointments because I get the best care in a clean and friendly office. The doctors are caring and professional. The staff is welcoming, attentive, and excellent. They have the latest equipment. I have never experienced a billing problem. They fit us in when we need immediate care. I highly recommend this dental office for any dental issue. read more

One of the best and perhaps the best experiences my wife and I have had during our many years of receiving dental care. The experience was excellent in all respects. The staff were very friendly, professional, and very responsive to our questions and concerns. The office and the equipment are immaculate. The overall experience was very confidence inspiring. read more

The quality of care at Dublin Smiles Dentistry is why our family has been driving from Fremont to be patients here for the last 15 years. We started with the recommendation from a friend, and have been so happy. Dr. Shiao and Dr. Liao are the best dentists I have ever seen. They are kind, caring, experts in dentistry. The staff is very friendly and professional. Everyone makes you feel like family. The office is exceptionally clean and modern. Highly recommend. read more

Been going here since I was a little girl-- im heading into 37 soon. I now take my kids here. I love Janice, her family and all the staff. love the new office too! read more

As always, the care and attention to my comfort was top notch. Everyone in the office is friendly, professional, and knowledgeable. My hygienist is outstanding, and Dr. Liao is absolutely wonderful. My experience there is always pleasant. I highly recommend Dublin Smiles to everyone. They're excellent! read more

We were patients for over fifteen years, but unfortunately the billing practices have gotten out of control. Similar experience to the other one-star reviews, years of low payments and estimates of zero have led to unexpected bills for $800 and being nickel and dimed for an array of random payments after we told staff that we no longer wish to be patients. We wouldn't have had the work done if we knew that we had to shell out nearly a thousand dollars! Also like other one-star reviews, we receive these surprising bills after assurances from office staff that we're "double-insured" and that the work would be covered. We feel like double suckers for dealing with these people. Beware!! Edit: Keep your payment receipts, folks!! It's that bad. read more

I have been going to Dublin Smiles since I was a little girl, I'm 31 now, and I hope I NEVER have to change dentists.

I've seen both Drs. Liao and Shiao over my years here and are extremely happy with the care I've received. Everyone in the office is great!

A coworker referred me to this office and I'm so grateful she did! The staff is friendly and very welcoming from the moment you walk in the door. The dentist was gentle during the exam and constantly checked in to make sure I was doing ok. I cannot praise them enough. If you're looking for a dentist who will listen to your needs and make sure you are comfortable at all times, this is the place! I highly recommend this dental office!! read more

Haven't been to a dentist in awhile Smiles was very professional made me feel at home .They explained everything they were doing constantly asking if I was doing ok . I give this place 5+ stars would recommend them even to the timid .Trust me you couldn't ask for anyone better. read more

Girlfriend came in person to meet for a consultation a few weeks ago 06/24. She was informed that she would be permitted to use her EPO insurance and an appointment was set a few weeks in advance to the nearest date 7/17. The day before her appointment she was called and informed that her insurance was NOT accepted and that she may be free to come in to her appointment but will be paying out of pocket. Despite making an appointment and being told in person during her consultation that her insurance was valid, her insurance was denied and she was falsely informed by staff. In the time that we spent waiting for her first appointment we could have located a different office that would have accepted her insurance if we had at least been informed sooner... rather than waiting in vain. read more

I have been going to Dublin Smiles for over 10 years and hands down this is the best dental office I have ever had in my lifetime. The office staff is very nice and exceeded my expectations. I was having a problem and they insisted I come in sooner than I asked. Dr. George Shiao & Dr. Janice Liao are both is amazing! Dr. Liao was my doctor mostly and she makes you feel like family when you are there. She did my Invisalign and I loved the results! These DMD doctors are fantastic!! read more

My family moved but we used to go to the Dublin location. Still great service. Family run and staff is always professional and helpful. read more