This company is engaging in fraudulent and deceptive advertising on Groupon. I'd purchased a Groupon for 40 units of BOTOX that was clearly advertised as the brand name and they tried to inject me with a different (cheaper) drug without telling me and without my consent.
When I got there and the nurse was getting ready to inject, she filled the syringe from a red bottle (not the typical purple BOTOX bottle). I asked her to confirm that she was using BOTOX and she said no, she was using Letybo. I'd never heard of that DRUG and let her know that I wanted BOTOX, as was advertised. When she came back with the bottle, she informed me that her boss would not allow her to inject BOTOX unless I paid additional money, even though the Groupon clearly advertised BOTOX. I left without receiving any injections and had to report the issue to Groupon in order to get a refund. To be clear, the nurse was lovely and only doing her job, this issue lies with the owner of the establishment.
The deception that this company is engaging in to get new customers is unacceptable, dangerous and illegal. Please be careful, and always be sure to ask to see the bottle and confirm what you're being injected with beforehand. I was lucky that I caught this. I will be reporting the Skincare Studio to the Department of Consumer Protection and the CT Medical Board. read more