Unfortunately she scammed someone I know out of over $250 by canceling appointments and eventually not responding to phone calls for services that were prepaid. It is sad that she is taking advantage of people, by taking money and then not providing service. She was given every opportunity to fix her mistake but she declined. She is going to get served a Notice of Suit by someone. read more

My wife took a groupon deal and made an appointment for a Saturday at 12:30. She went for her appointment and she wasn't there. Apparently she had to take her baby to the Dr. Rescheduled for today and she wasn't there again. No response no apology. Groupon could only trade the value of the service because they do not refund after three days. Apparently this proprietor has an issue keeping appointments. read more

Just visited Danielle's new location this week - it's so warm and welcoming! Danielle is very sweet and responsive and is working with me to customize treatments to remove a very stubborn tattoo. I'm also finishing a hair removal series which has been very successful! read more

HORRIBLE. Severely burned. Offered to pay me back the $119 I spent for my disfigurement and she gives me the run around for two months, I meet her at her house/"spa" and wait for two hours after we scheduled. I catch her as she's trying to leave her house, so she was HIDING from me (that car had been parked the whole time I was waiting) and then she gives me some "hydroquinone bleaching cream" in a raggedy 95% empty tub marked "Scentsationals AHA glycolic acid wipes." She also says she "forgot" the money and would go to the bank THAT DAY. Obviously, she never planned on paying me back and don't expect to get a professional response from her. I TRUSTED HER AND IT WAS A MISTAKE. DO NOT MAKE THE MISTAKE I DID. SAVE YOURSELF. SAVE YOUR MONEY. read more

Danielle Marie Day Spa - Post laser burns. NOT NORMAL. SO PAINFUL for over a week! DO NOT LET THIS HAPPEN TO YOU! I have scarring and will have to seek more pro help - Skin Care Near Me - Stratford, Connecticut

I decided to treat myself to a facial over the July 4th weekend. I called the spa on the 3rd as directed by her instructions on her website and said I would like to come in the next day. I did not get a call from her till after 3pm on the 4th. No problem, I did decided at the last minute, and I was not sure if she was even open on the 4th as that's a holiday. So in the conversation, the appointment was rescheduled for the Saturday at 9am. To be honest when I reached the location, I was a little put off. The space did not look like a nice relaxing spa, it was very basic ( this was what I could see through the door) the place had a musty smell, from not being aired out. Did I mention that she never even showed? I waited 10 minutes after the time we agreed upon, I also called her, twice, 1st time when I arrived, the second time after I waited the 10 minutes. I never received a call from her to apologize about missing the time or to give an explanation read more

worst business I have ever had to deal with, if you can even call it a business. There is no communication with clients and no one even shows up to appointments. I have wasted a lot of time and money with nothing in return. I am still waiting on a refund that was promised to me. Based on the rest of these reviews I guess I am not the only one. Authorities need to evaluate how this business is run and supervision is a must as this is completely unacceptable and disgraceful read more

I would give 0 stars if possible, this is the furthest thing from a reputable business. I bought a set of 6 treatments on Groupon and I was excited at first because I have been to numerous laser hair removal facilities but they were all very far away and this is much closer to my house. First off Danielle is very hard to get a hold of to make an appointment, she almost never answers the phone. Once you do make an appointment you will see that she operates out of her home, her treatment area is a table that is set up in the living room and there is no door to the rest of the house where there are often other residents. Laser hair removal often involves being partially undressed depending on your treatment area so if it not a comfortable atmosphere. I only received 4 of my 6 treatments and decided to cut my losses. On two occasions I had to wait 30+ minutes because she was 'running behind'. On another occasion she double booked my time slot and made me rebook for another day. For my latest appointment she said she was moving to a new location so I went to the address she provided and it was an empty construction site. I called Danielle multiple times and after 10 minutes of me wandering around in the dark she explained the permits were delayed (she was supposed to be in this location for a month prior to my appointment) and that she was still operating out of her house BUT she was running 40 minutes behind and told me to come back later. I had other obligations so I asked her to give me an appointment the next day at a time of her choice to make sure she was available. She told me to come to her house at 10 the next day, which I did, and after waiting for 15 minutes ringing the door bell/texting/and calling with no response I gave up. Do not waste your money here!!! read more

Please beware of this "spa"! Danielle is not a licensed laser technician and does not know what she is doing. She is left unsupervised and she will damage your skin as she has done to many others! Since laser therapy is considered a medical procedure, it is regulated by the Connecticut Department of Public Health. Before you can perform a laser hair removal procedure on a patient, a licensed physician must assign the task to you. Any facility that offers the service MUST have a medical director on site when procedures are being performed!!! In addition to this, there is no level of professionalism. She takes hours to respond and is often late to appointments if she shows up even shows up at all. Unfortunately, I paid for a Groupon deal of about 5-6 sessions. I decided to purchase another set of sessions for a different area of my body as well. In total I spent $200 and I was only able to get two laser treatments done one of which I was severely burned by the laser. I requested a refund and she refused. I didn't want to lose $200 therefore, I asked if the someone else can preform the laser treatments and she kept giving me the run around and then stopped responding altogether. This is totally unacceptable and I wish I had read the reviews prior to paying my hard earned money. read more

Delightful! Danielle Marie's Day Spa. This is a start-up business and they are working hard to make it a success. My daughter and I enjoyed a facial and massage and felt simply wonderful after! We both purchased an additional 3-Massage package for the future. Danielle is very professional, as is her staff. We found her to be quite knowledgable and efficient. The spa is immaculate! The day of our appointment, there was a bit of a problem. There was a GLITCH on the on-line appointment site, and it had TRIPLE BOOKED EVERY APPOINTMENT! Danielle and her staff were doing their best to accommodate those clients, it was not an easy task! Danielle was very accommodating and offered those that could not receive their service that day, a COMPLIMENTARY Massage! We can't wait to return. read more

I purchased a $100 gift certificate for my daughter for Christmas (12/25/17) Since that time, I had tried repeatedly to contact this business. No one ever answers the phone and when it goes to voice mail, their voicemail box is full. Once I tried to reach out through email through their website. They actually replied to my email and told me to call for an appointment. But, again, when I called no one answers the phones and their mailbox is full. They have about 3 different phone numbers listed on the internet: (203) 449-0506, (203) 612-1618 and (203) 375-6111. I tried repeatedly to call all of them. Finally, Danielle answered the phone. I scheduled the appointment for my daughter for 12:00 on 7/31/18. My daughter drove from New Milford to Stratford (over an hour's drive) and was there by 11:50 (10 minutes before her appointment) and waited until 12:30 (30 minutes after her scheduled appointment). The business was locked and no one was inside. She called repeatedly and of course......no answer. At this point, all I want is to have the $100 refunded to me. read more

I keep calling to make an appt for my mother because i had purchased a groupon for a facial for her bday.So far i haven't had anyone pick up. Today I called and the phone number was not in service. So basically my Groupon for this place was a waste of money! read more

If you're looking to buy this deal on Groupon DON'T. She will avoid your calls and you will lose your money. I have tried to set an appointment with her 3 times and by the fourth time she has just ignored me completely. I even showed up to the place the day of my appointment and she swore she had no recollection of making an appointment with me. A month later and she still will not respond. I do not recommend this place at all. read more

She is a professional scam artist! I have paid her for 6 services back in October 2017 and have only received 2 of those services! She booked plenty of appointments with me and then she never shows up to those appointments and says she never booked them, when I have confirmed messages from her! She refuses to give any kind of refund, and says "she doesn't know what to tell me" She has no sort of communication skill and will never return a phone call, or text messages from her personal phone or the salon phone! She is rude and disrespectful to the customer at hand and simply doesn't care that she takes people's money and then never does what she promises!!!! I recently found out when she is providing laser treatments and has absolutely no license to be doing those types of services to a person!!!! You know what they say when something seems to good to be true it normally is. The prices are super cheap but you will be screwed over and never get a penny of what you paid for! Please be careful in finding someone better to do this job for you! read more

I have been a customer of Danielle's for the past few months through a Groupon deal and I am so glad that I found her! She is very kind and gentle (I have seen her for laser hair removal of two different areas for about 4 sessions) and I can say that each experience I have had has been relaxing and pain-free. I have also found her to be very accommodating to my schedule and she even let me make a last-minute change during my session. I am also contemplating other services through her because of my positive experiences thus far. The only reason why I didn't give 5 stars is because I have only tried one type of service through her, but so far I give her two thumbs up! read more

I would give this place zero stars if Yelp allowed it. Not only did Danielle altogether STOP answering calls and cancelling/ dodging appointments out of nowhere for my second Groupon purchase, but she never even serviced me once for the third Groupon purchase I made! Ironically, when I initially contested the purchases, she texted me that evening saying I would be serviced with comps, but then stopped responding, yet again, after that text. I am now unable to get refunded for her NOT servicing me or responding to any attempts at outreach (her personal cell phone, spa number, receptionist, via PayPal, etc.). So unprofessional and such a shame, honestly, because initially, I was under the impression that she was truly there for her clients and was even willing to refer my friends to her, but there's no chance I'd ever, ever recommend anyone to go to her now. I got scammed and am out over $200 now; it's truly disgraceful. Go at your own risk and never send her money via PayPal! read more

The facial was absolutely wonderful. It was very relaxing and my skin looked great. I have sensitive skin but did not have any issues. Danielle was extremely nice and I look forward to my next visit. read more

I discovered this spa through a Groupon deal for microneedling. If you are looking for a low key spa treatment without the high pressure up sell, I highly recommend Danielle. I'm very pleased with the results from 4 visits and will continue to go back. Microneedling is not a relaxing experience but I saw smaller pores after 1 treatment and my sun spots faded several shades. Much cheaper than having it done at a dermatologist office, and I appreciate the relaxed atmosphere. read more

I had a similar experience to many of the reviews on this site. I purchased a Groupon and booked an appointment. I booked the appointment the week prior over the phone with Danielle herself. She told me that she does not usually work Mondays, but would be happy to accommodate my busy schedule. The day of, I started finding reviews that said that clients had been burned and harmed by the laser treatment. I felt a little wary, but decided to give her the benefit of the doubt, and go to my appointment. After waiting outside for several minutes, a man's voice came over the intercom telling me that she was not there and to call her. I called three times. On the third time, she picked up. She said she had no recollection of booking our appointment. I recounted the entire phone call for her. She said that she would reschedule and provide me a seventh service free. I told her I'd need to check my calendar for a date I was available, and would reschedule. I texted the number she provided me, as instructed, to reschedule and never received a response. Thank goodness Groupon allowed me to trade this deal in! read more

Like most people reviewing this farce of a business, if I could give it minus 10 stars, I would. I bought a groupon for 3 massages from this joke of a place, made my 1st apt. on a Saturday at 1:30. She texts me 45 minutes before the apt. (I was in the car on the way there, but luckily had only just started the trip), to say she had to cancel. No apology, no explanation. I gave her the benefit of the doubt and rescheduled for 1:00 two days later. I was literally sitting in front of her shop at l2:50 when she texts and says she can't see me until 1:30, again no explanation, no apology. I left. This is absolutely horrible customer service, I have my doubts as to whether she is a licensed massage therapist because no MT I've ever known treats customers like this. I am going to call the state to see if she is licensed for massage, and to complain. And groupon makes you trade the voucher in within 24 hours, so I had to settle for a deal that I wouldn't necessarily have bought otherwise. read more

My appointment was missed twice - first, she had me down for the wrong date. I gave her a second chance since accidents happen. For my second try, she was not available and her daughter (the "spa" is a home office) came out and told me she wasn't there because she was with another client and didn't know when she'd be back. At that point I left a voice mail requesting a refund. She sent me a text almost half an hour later apologizing and invited me to come now. Since I live close to 30 minutes away, I wasn't interested in making a 3rd trip for one facial and politely asked that I be refunded. She said she would, however after two follow ups (the most recent one ignored) and a month waiting, I still have not received my $75 back. I filed a complaint with Groupon to get my refund. I like giving small businesses a try and would not have felt the need to write a negative review if I had been refunded promptly. read more