I tried to make an appointment for a haircut in Luscious & Co's new salon front in Derby. They…read moretexted that the stylist I preferred was only available at the New Canaan salon, so they offered to provide another stylist.......... and then they went silent. Luscious & company NEVER returned my calls/texts. Nothing. I deleted my account with LUSCIOUS & CO (Vagaro). I ended finding an INCREDIBLY FABULOUS stylist, so THANK YOU VERY MUCH Luscious & Co.!!

I've had two disappointing color experiences at this salon and one particularly insulting…read moreinteraction with reception in Shelton. First appointment (March): I requested a bronde/ash blonde color but ended up with gold/yellow hair. I returned a few days later for toner to correct my hair by the same stylist, but the result still didn't match what I asked for. I was told "to wait a few weeks" to see how the color washed out. Second appointment (June): this was pre-booked during my March visit. I arrived early with my one-year-old but realized I had forgotten his entertainment bag. I let the front desk know I was here but needed to quickly run home to get it, so we wouldn't disrupt customers. Despite being a returning client, I was told they would give away my slot if I wasn't back within 15 minutes of my appointment time. There was zero flexibility or understanding offered. Owner intervention: after I posted a yelp review after my experience with reception, the owner reached out right away to investigate. She later provided a $100 voucher and arranged for a senior stylist to do my hair at the original stylists rate. When I mentioned I didn't feel comfortable returning to the Shelton location, she offered the option to go to New Canaan. Ultimately, since the stylist had an earlier cancellation and was local to Shelton, they went above and beyond to have me come in on a day they are normally closed. That level of care and service was genuinely impressive. Make-up appointment with senior stylist: once again, I came prepared with clear inspiration photos of ashy blonde hair. Instead, I received golden blonde. When I gave feedback via email to the owner, I was told by them that the ash tone I requested would make my hair look "dull" and "darker" and could only be achieved with a full head of highlights-despite the fact that I had a full head of highlights done a few short months ago. That explanation didn't align with the bright, dimensional Inspiration photos I provided, especially given my existing base. While I truly appreciate the owners commitment to customer satisfaction, the consistent inability to deliver the specific ashy tone I've asked for points to a technical gap in skill or approach. I hesitated to reach out to the owner after this appointment because I didn't want to be perceived as a "problem customer"-first for the Yelp review about how I was treated as a mom and repeat guest, and now again for being disappointed with the final result from this session. But the truth is, clients paying premium prices deserve to receive the color they request the FIRST time they request-especially when they come prepared, clear, and open to direction. The customer service recovery was excellent. But the core service-the color-still misses the mark. Photo and inspo for reference.

Great service and personality. Reasonable prices and very high quality service. Would recommend to…read moreanyone in Oxford area.

Amanda does an amazing job. I love her work. She also has an amazing spirit. Her salon is clean…read moreand sterile.

I cannot say enough amazing things about my hairstylist Samantha! Every time I leave her chair, I…read morefeel like the absolute best version of myself. From the moment you walk in, they make you feel completely comfortable, listened to, and taken care of. They even remember my name! Not only is Samantha incredibly skilled with color, cuts, and styling, she also has an eye for what works best for my face shape, hair texture, and lifestyle. She doesn't just do hair -- she creates magic. My hair has never looked or felt better, and I constantly get compliments, even weeks after my appointment. You can tell she truly loves what she does! If you're looking for someone who will transform your hair and your confidence, look no further. I come all the way from GA monthly because she is THE best and so is this salon!

I call for a last minute appointment and the new owner took me within two hours of my call…read more My hair was a mess. The bottom was all chopped up. She is exceptionally talented to accomplish what she did. I could not have been happier. Thank you Dawn

I found Georgina after researching different salons online. I read her reviews and I love that she…read moreseemed to have hair similar to mine. I often question if people can do my hair, I have long, thick, mixed hair. So obviously I saw a women of color what look like maybe she had hair similar to mine and said to myself, I should try it out. I also just so happen to like that she provides other services like makeup and eyebrow waxing as well. I called and Yvonne picked up. She is just lovely. I came in on my Saturday appointment and was sat down to feel out a client card. When I was done Georgina sat right next to me and went over my hair concerns and what I would like done. I did a wash, treatment, roller, trim and style for $85. My hair is basically near the bottom of my back. My hair was poofy and she dry cut it and it came out even. Now that is skill!!! When it came time for the hair dryer, I was offered coffee, tea, cookies and magazines. I felt that all the staff were attentive the whole time. Great service and great atmosphere. When all was done my hair was so soft. It's now going on day 4 and it feels so soft, smooth, full of bounce and so easy to manage. I have natural curly hair and for those who know, if you don't tame natural mixed girl hair while its wet, it will come out poofy, frizzy, and nappy. No more Dominican hair salon for me. Love Georgina's Hair Studio. She has an Instagram: ghs290. Make sure you come with cash tip. When you use a card, they just run it through and there is no option to add a tip after.

I been going to Georgina for 22 years. My hair was falling out I call the salon and talk to Vonn…read moreand Georgina. Told them what I was going through I was so upset. I made appointment drove from Maryland. I call and told Vonn I don't Think I'm going to make it because of traffic. She told me to come on we wait for you. Once I got there it was a big relief . Georgina done my hair told me what products to use. My hair stop falling out Georgina cares about her clients. she call me the following week to see how My hair was doing. She one of the best hair care and styles. Thanks again Georgina and Vonn For caring and waiting for me on Saturday after business hours. I would never forget. Denise,

Been seeing Imogene for years now and don't trust anyone else with my hair!!…read more I've had terrible experiences before with other hairdressers but once I met Imogene I never left. She has really gotten to know my hair needs and always makes sure that I leave happy! My hair has been the healthiest it's ever been. The salon is so cute and located right off the post road above the Tequila Revolution restaurant. There is a parking lot around back, but if that gets full there is street parking available. Definitely recommend Alchemy for your hair needs! Worth every penny.

After pictures and a detailed consultation Mercedes didn't listen to a word I said and obviously…read moregot lost in the haircut. I have naturally curly hair and expressed I didn't want it short. Well after cutting one side then the other then said oh I was going to go back and recut one side due to unequal lengths I knew this was going to end badly.walked out!!!

So, I'll start by saying I don't leave reviews. But I had to. I had two bad haircuts in the past…read morefew years and I have been clipping my hair up and pinning it in all sorts of crazy places just to feel like I look decent. I decided to find a real salon, not one recommended by fb peeps. This is a real salon! Allie took me in early, which I mean, what hair dresser is ever early?! She had amazing energy, focused on me and my consult time where I felt she heard me when I described my desires for my hair. She was able to see the mistakes from the previous cuts and recommend a cut that would soften the mistakes and take me in the direction I wanted when more hair grew back. She was friendly and a great conversationalist. I will be going back to her again!! Highly recommend Side note location changed to Research Dr in Milford

I cannot stress enough how wonderful of a waxing experience I had here. Cleanliness is key to this…read moresalon, no double dipping of wax applicators into the wax. As the waxing was occurring the process and background of the wax was explained in great detail, which really put me at ease. It seems like there are a lot of regulars here, and I truly know why! I will continue to go here. Knowing that they are a full service salon, I will make appointments for not just waxing but for manis and pedis as well. After this first experience, I trust this salon.

Yelp doesn't lie when it comes to a 5 star business. I purchased a Groupon deal for $45 for a 60…read moreminute European facial and a 10 minute foot massage (regular price $96 for both) after checking out the business on yelp and seeing the amazing reviews. Maureen was extremely quick in returning my initial phone call and gave me several options to schedule my appointment, all within a two week period. She does have limited late hours, but works for herself and therefore is flexible with her scheduling. The studio is a large one room space, divided into different areas...waiting area, reception desk, facial area, changing room, etc. It is a calm space with lots of beach themed decor. After changing into a strapless wrap/top, Maureen first did the facial which was really great...I have only had a few facials in my life, but this was one of the better ones. I was very relaxed and calm, even while we chatted during the first half of the services. Once she moved on the foot massage towards the end of the services, I was definitely in a zone of total relaxation. So much so, that I drifted off to sleep for a few minutes before realizing she was almost finished. I had a hard time sitting up and getting off the table and back to reality at that point. I was impressed with not only her skills as an esthetician, but her friendly nature as a person and as a professional. She offers an array of services including facials, nail care, waxing, and Reiki. I would definitely return and pay full price for her services and plan to do so in the near future.

Maureen at Cheat The Clock simply is the best aesthetician on the East Coast...maybe in the entire…read morecountry! And I have had countless facials over the years at many different venues, including resort spas in NY, NC, MD and CT. No facial anywhere compares with Maureen's...I am totally spoiled now. Maureen's service is the epitome of a truly 'custom' facial. She adapts the service to your individual needs, addressing dry winter skin as well as congested summer pores...whatever you need during any visit. Make that "whatever your skin needs" - Maureen knows my skin better than I do! Each and every time, I leave looking flawless and glowing.

Felt like I could be myself with no judgement, my hair looked the best and healthiest it's ever…read morebeen. Best atmosphere I've ever seen at a hair salon and the best people.

Maureen does a great job cutting and styling men's hair. Good talker and listener while she does…read moreher majic.