Whoa! It was a jackpot shoe shopping day. Went to the Bargain side first. Found the perfect pair of snow boots -- soft, black, zippered, even light Doc Martens. Considerably reduced of course. Perfect fit, too. Then on to the regular shoe store. Had resigned myself to purchasing two pairs of full priced Haflingers. (They are the only sturdy, comfortable shoes that fit at the moment due to a medical situation.) BUT -- two different kinds of Haflingers were also being phased out. Yes! Add those, too. Then found a pair of reduced, winter type (lined) clogs with a back strap. They were even Uggs! Ok! Also added four cans of suede / nubuck water protectant spray. (Cashier was so impressed with the final tally, they gave me two of the cans without charging. Well! Thank you.) As the cashier on the discount side said, she worked at the store and appreciated it so much because the store was "old-fashioned". I knew what she meant. And agreed. I drive to this store regularly from Rockford, IL. Can't remember when I last purchased shoes anywhere else. Can't be beat. One of a kind. read more

Not only does The Shoe Box have an amazing selection of quality shoes, but their staff is very knowledgeable, accommodating, and friendly. Their personalized approach to business is hard to find in commerce today, and very much appreciated. read more

Shoe Box is an impressive store with a huge selection for the whole family. They offer a wide variety of men's, women's, and kids' shoes, along with plenty of sport-specific options to choose from. The staff was very friendly and accommodating, making the shopping experience even better. Pricing was great across the board, with solid value no matter what you're looking for. It's definitely worth the drive from Madison read more

The best shoe store of all time. It's like having the same service I had years ago, where one person took care of you. I go back at least once a year. They have practically every kind of shoe you can imagine. I love my Merrills, and it wasn't until I had a chance to read reviews on them that I realized I needed to go a half size up. I loved my shoes, but they were always just a tad tight. They helped me out at The Shoebox to find exactly what I wanted, and they were absolutely in line with the reviews. highly recommend going with your friends and enjoying at least two hours of trying on shoes or boots or running shoes or walking shoes, etc. They also have socks to go with everything. I was able to find a wallet for my purse. Yep, they got purses too. This is an amazing place and the staff are fantastic. read more

Great place, sometimes the workers ask you too many times if u need help, but thats ok. Always something there to find.

Love this place. I have unique feet and this place always delivers! Service is impeccable. My most recent visit I spoke of an issue with another pair of shoes I had purchased there. They provided inserts at no charge and it feels great. Always make sure to visit when in town. read more

Always a pleasure to shop here! Great selection, hard working employees, interesting stuff to look at...more fun than a shoe store should be! read more

We've driven by this place dozens of times over the years but never stopped until yesterday. We knew it had a good reputation for a big selection and that sure was true. The place is huge inside and swarming with sales people. When I finally found what I was looking for I was promptly helped though he was confused on what shoe was really on the display. I had to straighten him out. The prices seemed decent (I checked later and the Nike court shoes I bought were about $5 cheaper than on Amazon). Supposedly a big sale was coming up soon but... They also have a clearance/ discount place across the street but we did not check that out. Next time I will stop in there first just in case. read more

Had a family outing at the Shoe Box on Sunday. All 20 of us showed up to watch the grandkids pick out shoes for the new school year. There's 10 of them all about the same age so really intriguing to watch them interact and lobby each other while checking out the latest styles. The Shoe Box staff are fantastic and there's plenty of them on duty to help. It took about 30 minutes to satisfy everyone's needs, get fitted and out the door. Check out is always crazy when you are buying 10+ pair of shoes but the staff were great. Jill, Steve's daughter, was part of the check out process. It was good to see her heavily involved in the business. We left with a smile on our faces and a hop in our step. Grandkids super pleased with their choices and parents totally thrilled with the selection and efficiency of the process. Shoe Box is a must visit business. Highly recommend without any reservations. Tell 'em Bill sent you. read more

This is a fun place to shop for shoes. Lots to choose from at prices that would be hard to beat. Friendly and helpful sales staff. I wish I had also looked at their Bargain Box across the the street. That looks worth a visit too...next time! read more

The Shoe Box - Lots of brands. The "Midwest's largest shoe store". - Shoe Stores Near Me - Black Earth, Wisconsin

I've always had helpful, knowledgeable and friendly staff assist me when there. Thank you for having such a tremendous selection to choose from. Don't let King Kong intimidate you...it's worth a stop to check out if you haven't been! read more

Need shoes. This is the place. Honestly, their warehouse must look like the closing scene in "Indiana Jones and the Ark of the Covenant." If they don't have it, you really, really are a difficult fit. Friendly, helpful and knowledgeable staff. It's a wonderful place to shop. Don't forget socks. read more

Was just there to buy work shoes not one person would come help me guess go elsewhere

I have been coming to The Shoe Box since I was a child. Each time I shop here the service has always been incredible. The variety of shoes, boots, and all footwear here is fantastic and I've never seen any store have the variety this one does. On my most recent visit, I was shopping for a particular pair of work boots that was not in stock anywhere, besides The Shoe Box. Within 2 minutes of entering the store, I was able to find the boots and have a worker help me try them on. And within 10 minutes I was walking out of the store with a new pair of boots. I will never shop anywhere else for shoes. This place has it all and has the service required to have happy customers. Shop local and support a great community. read more

Some of the best customer service I've ever had. The character and customer care of management at Shoe Box is like a dream. Highly recommend! read more

This place has the best selection of shoes that I have ever seen. Their staff sets the standard for customer service. Pricing is also great! I travel from Delavan Wi to shop here. They also have the large size shoes/boots. My son wears a size 14 shoe, and they have shoes that size in stock. It is definitely worth the drive. read more

I hate shoes. Hate might be too strong, or perhaps an incorrect adjective. After all, I prefer shoes to being barefoot. Shoes are a necessity. As are clothes, which are equally just optional. Though the legal system might argue that. Strange, when you consider the skeevy and lurid private sec clubs are perhaps mostly made up of members of the bar. Hmmm. Too many shoes. It took me 40 minutes to decide on two pairs of shoes. All I wanted was a reasonably priced pair of white leather New Balance and a similar style, but perhaps lighter, Nikes. $50 it seems should be a price I could get one pair. The ugliest of the vast selection, shoes NO ONE (aside from the colorblind) in my younger, cooler days of relevance would consider actually wearing, much less purchasing. Unless they were essentially bullies (we all know or have done something like this, including the word that's correctly frowned upon) and might (but in those days such ridiculous footwear was reserved for clowns) use them as a gag. My son has a pair closely resembling what I am imagining. He is a shoe freak. Probably a dozen pairs, some proportionately as costly as a car or two I might've owned when I was just a few years older than him. So whatever. I got my shoes. They're ok. The New Balance I ended up with were grey and nylon. Still over $50 I think I recall. The ones I wanted were like $80 but out of stock. The Nikes, I like them. Except one squeaked really badly. At first I thought it was a wet floor thing. So today I finally resolved to exchange them. I was informed that this wasn't an unusual occurrence. Sounds to me like a recall is in order. read more

Big selection - decent prices. Years ago the shoe box going to Black Earth to the shoe box was an event... it's how this place got its mythic reputation. It's always busy - getting help can be a challenge. Not really a personal touch sort of experience. Lots of standing around. But big selection, particularly if it's a brand they are featuring. In my experience they also stand by their products. If you're in the neighborhood and have never been, it's worth the stop... sorta like Wall Drug. read more

Great selection of shoes! Great prices! Go check out the bargain shop first! :) We love going there seasonally to get new kicks!

I really want to like the Shoe Box. The first time I went there, maybe 3-4 years ago, I found a really cute pair of sandals. But my visits since then have not been successful. This week I went to Shoe Box and I was helped by two employees, and one employee was quite rude and unprofessional. I first noticed the rude employee because she was talking very loudly to customers that she appeared to personally know. The employee was saying that covid was all started by China, and how she blamed 6 people from WI who were visiting China at the time... I thought that was an inappropriate thing to loudly exclaim at work, but didn't think much about it. Later this employee helped get a couple shoes for me to try on. I put on a pair and walked to a nearby mirror. The employee literally yelled at me from across the store, "hey what are you doing?! There's a mirror near the bench I put you at!" All the customers in between me and the employee turned around to see what she was yelling about. I said, "I like to walk around a bit to see how the shoes feel. But thanks for letting me know about the other mirror." She just said "Oh... Okay." It was really weird that she felt the need to control what mirror I used, let alone yell across the room! Later when I asked the same employee for another pair of shoes to try on, she said "those don't have any arch support. I'd recommend these other ones instead." I told her another employee already looked into the other shoes she recommended for me and they didn't have my size. The employee said okay and walked away to see if someone else needed help. I had to go after her to ask her again about bringing me the shoes that I asked to try on, she said "Oh you still want those?" I said yes. When she brought me the pair of shoes in my size, she was clearly frazzled and said that she was wrong and the shoes DID have good arch support. She said she confused them with a diff pair that used to be in that same spot on the shelf. As I was trying on the shoes, the employee got another pair of shoes from the back for another customer. The employee walked around looking for the other customer, loudly saying "Ughhh! Where are they?? Where did they go?! I have your shoes! Ughhh, I just want to go home!!" At that point the customer stuck her head around the corner and said, "Here I am..." It was so awkward! No one likes being at work but it's extremely rude when you work in customer service to tell customers you're "helping" that you just want to go home. Especially when the customers have to rely on employees to get shoes in their size. I don't plan to go back anytime soon. Not only was this particular employee awful, but they once again didn't have any shoes (in my size) that I liked enough to buy. read more

Huge selection. Helpful staff. Prices are pretty good. They sell a wide range of quality products. We didn't get to check out their discount store, which is across the street. Next time for sure. Overall loved place. Definitely go check it out. read more

This place is a shoe lovers dream come true! Very nice helpful people and lots of very unusual and super cool shoes and brands to test drive! Some pricey boots and shoes, but when you are in love with shoes, money is no object. They have quality! If you want sore feet...go to a discount store! read more

Great selection of shoes... almost too much. If you're looking for a place that can be sure you get the right shoe for your specific needs, comfort, fit, and function you might have to go somewhere else. However, the Shoe Box has whatever shoe you might need. It's just a matter of knowing what you need. Granted their sales people vary in knowledge and skills. Athletes that take their sport seriously will want to know what they need before going here. That said, very nice staff and they were great about military and service discounts. read more

I absolutely love the Shoebox!! I usually purchase 3 to 5 pairs a shoes so it's well worth the hour drive to The Shoe Box to purchase 6 to 10 pair shoes a year. Yes, you can say I'm addicted to the shoebox they will always have my business!!! read more

Now this is an AWESOME shoe store! If you're anywhere near Madison and want or like shoes take a trip out to Black Earth! A massive selection of shoes, boots, footwear!! My problem was too much to chose from! I have wide feet and all but 1 pair I wanted to try on they had in wide. The have everything from dress shoes, casual, formal to work boots, touch or casual ones, western boots, hiking shoes and boots, waterproof boots, athletic shoes, golf, running, tactical boots, you name it!! We ended up buying 4 pairs of shoes! Don't forget across the road there is the bargain section. This is by far the largest footwear store I've ever seen. read more

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From the owner to the newest employee, you feel like their only customer. They are attentive, knowledgeable, and upbeat. I love how everyone hustles to help. Both the Bargain Barn and The Shoe Box carry the latest quality footwear as well as the tried and true standbys. A bonus after shopping is Rookies right down the street. Great food and great service. My favorite hamburger comes off of their grill. read more

I have poorly-constructed, difficult-to-fit, feet. My only hope for finding shoes I can wear is at Shoebox. They have a huge variety of brands and sizes. They have EMPLOYEES who actually help find and fit shoes for your needs. Recently, with the help of staff, I found 3 pairs of shoes that will serve me till Winter. The shoes are cute and comfortable. Worth the 100-mile trip. read more

My friend took me here in July while visiting Madison and it was great! The staff were super friendly and really helpful! I found some great Spring Step fall boots that were super comfortable and at a really good price! I was so impressed with the amount of stylish merchandise and something for everyone there. Highly recommend! read more

After contacting the local Red Wing Stores in Central California looking for the 10877 model with no success, I called Shoe Box and they had both the boot and size I was looking for. Brent was very helpful and I received my boots today. Super excited and many thanks Brent! read more

My boyfriend desperately needed a pair of shoes that fit properly. He has a "special needs foot". I was helped by Tammi to find new shoes. Tammi had Josh help my boyfriend find a pair of shoes. Josh went above and beyond making sure we left we comfortable shoes that fit. read more

I went in to buy a pair of shoes. I had already decided which shoe I wanted. All there was to do was get the correct size. I waited by the display for a salesperson to assist me. There were ample salespeople who were working at a brisk pace, but no one approached me. I waited and waited. I made eye contact with several employees who were waiting to serve customers, yet no one offered help. I stood by for 20 minutes, until I felt as if I was not welcome. In the end I left. I am not sure whether it was my COVID mask or my gay pride Tshirt, but something inhibited their engagement. Mask holes or homophobes: Whatever it was: I will never go there again. read more

It would be nice if they would answer their phone I was on the phone with one of their employees ordering a pair of shoes to be shipped and they cut me off and I have been trying to call back but it just goes to an automated voice so I am done buying my shoes there I will get elsewhere read more

I needed to buy 3 pairs of shoes and decided that instead of buying online, I would support a local store (25 min from my home). I had 3 pairs of different shoes in my hand, made eye contact with 2 different staff persons as they were walking around looking to help someone, who looked at my face and then looked away, and went to ask someone else if they needed help. They did look pretty busy. So, I thought I would go to the cash wrap and see if there was a better way to get help so that I can let those who didn't feel like helping me continue doing what they wanted to do. The cash wrap person told me I just need to stop someone. So, I used a colloquial phrase, "great, I'll just grab someone then." She said to me "no, don't literally grab them." Wow. Do I look like someone who would literally grab a store clerk? Is courtesy no longer a thing to be valued? Ok. I just made up my mind to go online. Same price, less hassle. read more

The Shoe Box is a great store. The friendly and knowledgeable staff are eager to help. There are a few problems, at least in June 2020. 1. Very few customers wear masks, very few! 2. The staff all "wear" masks, although they pull them down to their chins quite often. 3. There is no way to stay far enough away from people. 4. They claim to limit patrons to 50% capacity, but that is a joke. The store is packed. No one is counting as people come in 5. The windows are closed, so there's no fresh air movement through the store. 6. VERY FEW CUSTOMERS WEAR MASKS. read more

I was so excited to go to The Shoe Box.... well I must say it was definitely a disappointment. After finally finding shoes I absolutely loved sign said they had my size... A sales person said she would grab the shoes I wanted to try... after 10 minutes went by and she was no one where in size someone else said they would help. The original sales person showed up with the wrong shoes. I never got any shoes after all the confusion I was over The Shoe Box.Definitely a wasted Sunday read more

Before I start with the review, a quick quiz: Do you like getting a bargain on shoes? Do you have a child that is extremely meticulous about their shoes? Do you need shoes with hard to find sizes? Do you dread taking our easily bored children show shopping? Do you enjoy being treated like royalty when buying shoes? Do you love checking out sports and historical memorabilia? Do you wish I would stop asking questions? If you answered yes to any or all of these questions, then you need to make the short drive to Black Earth and check out the Shoe Box. The Shoe Box carries shoes from over 180 companies. They stock an incredible inventory of kids, athletic, Western and casual shoes in a mind-blowing array of sizes and styles. As a soccer dad, I also appreciate that I can always find all the gear my daughter needs when the season kicks off. The employees of the store live and breathe "Service like it oughta be" philosophy. They are friendly, energetic, attentive and knowledge. They also measure your foot and ask informed questions on what you are looking for. They display incredible patience, even when dealing with the most indecisive of customer (insert my daughter's name here). As Steve L mentioned in his review, the place gets slammed on weekends. However, I never wait more than a couple of minutes to be served - they always seem to have enough staff on hand to deal with the thongs of customers that come walking though their doors. The prices are generally better than what you can find locally and are on par with the on-line shoe retailers. Pro tip: Many area employers have a discount program with the Shoe Box that gives you and additional 10% the already low prices. If your employer does not have a discount program, see if they will set one up. And if that approach does not work, scan the local paper for 10% off coupons. If great selection, service and prices are not enough to draw you in, the walls are literally covered with cool sports and historical memorabilia that keeps me occupied when my daughter is trying on her 10th pair of sneakers. Other great attributes: Free wi-fi, kid movies playing on TVs in the children's section of the store and weekend brat fries. The only down sides I can come up with is that finding parking can be difficult on weekends and the selection of dress shoes is average. But that does not tarnish the fact that The Shoe Box offers a five-star experience to those willing to make the drive to Black Earth. read more

The Shoe Box - Wandering the store's interior makes for a great scavenger hunt. The infamous 1948 "Dewey Defeats Truman" Chicago Tribune. - Shoe Stores Near Me - Black Earth, Wisconsin

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Stopped for shoes on a very busy Sunday, Memorial Day weekend. "Jill" took extremely good care of this older lady. Very patient, didn't rush my decision. It does help to know what you're looking for, but she had to check several things for me and was cheerful and competent in doing thatBought some new Birkies and a pair of Taos sneakers! I love them both! SD, Prairie du Sac. read more

This place is... gigantic. TONS of selection. If they don't have it, you don't need it. If you're planning on stopping by The Shoe Box, make sure you have time. You'll need it to browse the massive selection they have as well as the bargain room in back. We *always* shop here for shoes. While you can find some better deals elsewhere (a clearance sale, bogo, whatnot), you still want to check in here to make sure you're not missing something better. The staff are always super-friendly and smart. We know when we come here we'll be treated well and given honest feedback (if the shoes have good support, if they'll last, etc.). Also, make sure you have enough time to simply "look around". There's a bunch of memorabilia hanging around you won't want to miss. Plus, you can "chat" with the birds around the store. The kids hate coming here - until we're inside and they get to see all the sights. Then we can't ge them to leave... The store can get VERY busy. Weekends can be a zoo. If you can stop by at an odd hour (mid-week, mid-day), you won't have to battle the masses. read more

Decent selection, easy access... The owner? I think there's something very wrong with him. Posted on the outside of the building are signs stating SALE so maybe we might get lucky and find something. My wife found a pair of shoes and the sales guy, very friendly and helpful, stated they were on sale. So far so good. I also found a pair and asked if they were on sale. The sales guy then looked nervous and almost defeated and stated he would ask the owner. From across the room, we could hear the owner yelling at his employee in front of everyone asking him why I asked if it was on sale. We, and surrounding customers, were baffled. It went from causal to turd storm in 3 seconds. The sales guy returned and said the owner will talk to us up front. At this point in time, I was gearing up to have a heated verbal. I apologized to the sales guy as he was visibly shook up. Who would have thought a simple question was cause such a scene. We got up to the front for which I was ready. The owner was nice as pie, as if a switch had been flipped and nothing ever happened, and gave me a sales price on my shoes. Not sure why I bought them. I was so agitated by that whole scene I must have been on auto pilot. Note to the owner: Respect and treat your people well and they'll do the same in return. If you have a beef with an employee, take it elsewhere and out of view of customers and handle it with some form of tact. Just a complete unsettling experience solely on the owner's inability to control himself. So, we won't be back... read more

They took really good care of me when i bought my boots from them 3 and a half months ago. No questions asked about the boots when they broke and exchanged them with a new pair. Will definitely be going back next time read more