It's great to find a company willing to work on my schedule and schedule an appointment after work…read more Schuyler was on time, great to work with and was fast. I don't think the carpet looked this good when I bought the place. I seriously doubt my four legged monsters will change their bad habits so I will be calling on Shook again and again.

Shook did a thorough job of cleaning my carpets. They were on-time, on-budget and extremely polite…read moreand professional.

CLC Carpet Cleaning did an excellent job on my home. Mr. Castille was professional, courteous,…read moreflexible and answered all my questions regarding the service and appointment times promptly. The job was completed in the quoted time frame with no hidden fees or costs. CLC Carpet Cleaning will definitely be my vendor of choice for other jobs in the future.

Thank You Gary For Your Service Very Professional and Helpful for Excellent And I Would Like To…read morePatrick Did A Very Great Job We Were Impressed By Patrick Professional And Great Communication About The Service.Thank CLC . Mrs.Gaye Bennett Austin

Great company and great service. Can't go wrong with these guys. Cleaned everything i askedread more

Anthony was very responsive however they rescheduled my first appointment 2 hours later due to…read moreweather, then never showed at the rescheduled time nor did they call. I reached out and we agreed to do the service the next day however, 2 hours after they were scheduled to be there I got a call stating there was an emergency and they could not make it.

I was so grateful that Ronnie was able to come out on such short notice! Our storm disposal…read moreoverflowed last night and caused a huge mess in our kitchen. After we got it fixed we knew that we also were about due to have the apartment cleaned! Ronnie was able to squeeze us in today and did a great job. Our home looks and smells great. They will definitely go to from now on!! 4/18 just used them again and couldn't be happier!! Our place smells and looks so clean! Customer service was amazing as well!

Update: from 5 to 3 stars. Organization and time management in regards to appointments appear to be…read morelacking greatly over the last 3 months or so. I experienced several occasions where a scheduled appointment would be changed at the eleventh hour. In January, I was notified around midnight that my cleaning for the next morning would not occur. In February, I was notified once again but my scheduled appointment was honored and he actually mentioned that he thought he was fired. Something I didn't give much thought to until March when I received a message that the appointment booked about 2 weeks in advanced would need to be changed due to a scheduling conflict. The notification of course came around 10pm. Less than 12 hours before the expected appointments time. I asked why and the response was that he did not see the calendar until now. I thought about this and realized there is a lack of accountability here and a growing trend of unprofessionalism I no longer wished to condone. I hope they are able to recover from whatever is the cause of this and wish them the best of luck.

ZERO STAR REVIEW. THEY WILL CHARGE HIDDEN FEES. Absolute rip-off…read more I booked them for a cleaning at a new house and he offered me several afternoon times between 2 and 4pm. I chose 230pm. He arrived at 218pm and called me. I was running late and let him know that I would be late but he told me there would be a $50 late charge fee even though I clearly could have chosen a later time. He offered me a refund of the $50 if I "rebooked" with him but if that is the level of customer service before you have completed the carpet cleaning then I am not interested in finding out what your level of service is after the cleaning.

I reached out to this business to inquire about having my sofas cleaned. We have several pets and…read morethey tend to make our furniture smell, especially when it's been raining heavily and they get that wet-dog smell. The prices quoted to me were very competitive and they were able to schedule me immediately. They arrived ahead of schedule and were professional and nice. Their work seems very thorough and did not take that long to complete. I would recommend them and use their service again!

I do not recommend Serene Lux Cleaning Services…read more I hired this company for a deep clean prior to moving into my home, and the experience was extremely disappointing from start to finish. The owner provided a quote without ever viewing the property, which should have been a red flag. Two cleaners were sent out, and after approximately 8 hours, they left having completed only about half of the home. The areas they claimed to have cleaned were not done thoroughly or professionally. Despite this, I was told I still needed to pay the remaining balance because the workers "showed up and worked," even though the job was incomplete and poorly done. What was most concerning was the lack of communication and accountability: The team became "overwhelmed," yet I was never informed while they were on-site, even though I was present the entire time The owner later admitted she received updates and photos from her supervisor but still did not notify me Instead of correcting the issue, I was offered the option to pay additional hourly fees ($50-$90/hour) for someone else to finish the job that should have been completed initially I expressed my dissatisfaction and even provided photo evidence of the incomplete and poorly cleaned areas. Despite this, I felt pressured to pay the remaining balance to avoid potential conflict after just closing on my home. This experience was unprofessional, poorly managed, and not worth the cost. A deep cleaning service should be thorough, organized, and communicative--this was none of those. I would strongly advise others to choose a company that conducts an in-person walkthrough, provides accurate estimates, and stands behind their work.

Donta was excellent. She was pleasant to work with and I will definitely request her again! Thanks…read moreFor the excellent help!!

I found Wizard Carpet Cleaning on Groupon. I called and spoke with Andres, who was super nice and…read moreprofessional. He was on time, took a look at the house before he started. He was very polite, quick and efficient. He cleaned 3 rooms and a hallway in about an hour and a half. He definitely took his time and cleaned our carpets with precision and care. I will definitely use Wizard again! And I highly recommend him!

Great job. Prices were reasonable and it didn't take him very long. I got my entire home done. Will…read moredefinitely use him again.

Out of the 7+ quotes I recieved to powerwash/clean the entire property, driveways and side walks,…read moreBrand power Washing was def the most affordable. They came on time and was upfront about the pricing. Originally needed the work because of HOA complaint but the House and sidewalks looks amazing now. Completely night and day. Will definitely be recommending this company to friends and family.

The pressure washing service itself was done well, and I was initially happy with the results…read more Unfortunately, afterward I noticed some very noticeable and unattractive streaks on my front door. I reached out by text to let the owner know and to give them an opportunity to come back and address the issue, but I have not received a response. I understand that things can happen during a service, and I would have been happy to work with them to resolve it. What has been disappointing is being ignored after bringing the concern to their attention. The actual pressure washing was good, but customer service and follow-up are also important. I hope the company will improve communication with customers when an issue is reported.