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    Shook Carpet Cleaning

    5.0 (26 reviews)
    Open 7:00 am - 7:00 pm

    Services - Shook Carpet Cleaning

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    1 More Service

    Window cleaning

    Shook Carpet Cleaning Photos

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    Recommended Reviews - Shook Carpet Cleaning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    11 months ago

    Shook did a thorough job of cleaning my carpets. They were on-time, on-budget and extremely polite and professional.

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    3 years ago

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    5 years ago

    Good communication, reasonably priced, professional, polite. The carpet were cleaned as expected with no issues.

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    7 years ago

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    Joe S.

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    8 years ago

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    Joe S.

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Joe S.

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    7 years ago

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    Joe S.

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    8 years ago

    Hired them for our rental property. Extremely friendly technician and did a great job. Will highly recommend.

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    Joe S.

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    5 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    Ask the Community - Shook Carpet Cleaning

    Do you guys clean shag rugs?

    Hello! Yes, we do. Pricing will depend on the size.

    View All 2 Questions

    Review Highlights - Shook Carpet Cleaning

    Will definitely use them again when needed.

    Mentioned in 3 reviews

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    Upfront Home Services - Tile and Grout Cleaning

    Upfront Home Services

    (49 reviews)

    Quick and fast service. Good customer support. We called…read morethem on Wed and had all our services done by Friday. Will surely be going back in future.

    As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

    Shook Carpet Cleaning - carpet_cleaning - Updated May 2026

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