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    The Shed

    5.0 (1 review)

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    4 years ago

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    McDonald's

    McDonald's

    1.8(123 reviews)
    6.8 mi
    •$

    Ordered through the app and ran inside quickly to grab a sauce I forgot. What I saw was…read moredisappointing. An older gentleman had been standing at the counter for about 20 minutes and hadn't been acknowledged at all. Staff were focused on the drive-thru and not paying attention to customers inside. When I asked if we could order at the counter, the manager came over with noticeable attitude. The gentleman ordered first, and I appreciated being able to help him get some service. Not everyone is comfortable using the kiosks, especially across different generations--and in this case, he only had cash. That should never mean being ignored. Once I got my sauce, I went back to wait for my order. The manager later came outside with a sheepish smile, which honestly felt like she knew the situation hadn't been handled well. I get that drive-thru can be busy, but completely ignoring in-store customers--especially someone waiting that long--is not okay.

    Yall. We went through the drive thru, the app took a min to load correctly, and I had to repeat…read moremyself multiple times to correct mistakes on the screen. Drive thru speakers are not the highest quality and that is fine! I do not mind repeating myself as many times as needed to get on the same page. Anything I can do to get a milk for my toddler's happy meal instead of an uncharged caffeinated soda, I will happily do. I was ordering for our family but after the first couple items, the screen with our order disappeared. The man taking our order said it was too complicated to put it on the screen - ok! Technology is hard sometimes. We pulled up and before paying, I asked if the girl at the window could read our order to me (since I couldn't see it on the screen & just wanted to make sure our order was correct.) Reader, she dramatically rolled her eyes, slammed the window, and walked away. So I'm thinking, kids these days are wild and some of them may lack some interpersonal skills but at least this one has a job, ya know? A few minutes later, a cute tiny man comes us to the window with the MOST sour attitude. (I was rooting for you, y2k macaroni frosted tips!) They/he says "I heard you need help? WITH WHAT." The eyebrow. The snap. The body language. It was so, immediately clear that this McDonald's was not a safe space for me and my family. So I chose peace. And by that, I mean we went to Carls Jr. Thoughts and prayers to the owner/operator of this location.

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    The Shed - gamemeat - Updated October 2026

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