Last year, my mower wasn't working, and I tried a bunch of times to reach this place and I never…read moregot through to anyone and never heard back. My mower is acting up again this year, so I thought I'd give them another try and I still can't reach anyone, they have no voicemail, and I just literally can't believe it. Like do you want money??

Yesterday I found that my Deere lawn tractor would not start. The battery was ok so I figured I'd…read morehave to get a home visit at a big expense. Wilson's called me back and told me that they did not work on tractors But listened to my efforts patiently and gave a few suggestions I could try. It worked! I want to give a shout out to them for the service provided even though they did not get compensation. These folks deserve your business.

I was told by a roofer friend to get a specific roofing screw here, he said just go in with what…read moreyou want on paper because they don't know their products. I called to verify they are in stock before driving 2 hours each way. I Immediately asked for someone who knows their roofing screws. A man who doesn't know them insisted on helping. After several minutes of being told they don't make what I want, I was then told they don't even carry roofing screws. They do. I decided to buy for my house and shops from somewhere else. He became rude and refused to give me anyone else. Make your own choice. My roofer friend was certainly correct. Please train your employees on the products and at a bare minimum be polite and willing to transfer a phone call and be willing to verify stock to save someone 4 hours of driving. This was obviously a case of being too lazy just to go check what you actually have. That is terrible service especially when I tell them I'm driving two hours each way and I don't want to come home empty-handed just to have to make the drive again.

Unless you are there for the repair shop technicians, don't waste your time coming to this joke of…read morean establishment. Half of the "salespeople" are clueless, and the other half are just plain horrible. Mike, the manager is rude, egotistical and will treat you like garbage unless you are spending enough money. I have watched him belittle his staff and other customers on more than one occasion. I can't believe that this company would allow such a terrible person to represent them. Larry is the only good employee outside of the repair shop techs. He is kind and helpful and if you find yourself shopping there, make sure you request his assistance. The repair shop desk person is also a terrible employee. He is very rude and aggressive. Their cashiers are horrible and rude. The short, older woman always seems bothered to do her job and the blonde lady is just downright awful. They had a younger, dark haired cashier a few months ago who was very friendly and pleasant, but now even checking out is a horrible experience too. Their selection is mid, and their prices make it almost impossible to support them as a small business. I will not be shopping there ever again. Please do yourself a favor and take your business literally ANYWHERE else.

They closed shop not able to find them anymore Too bad…read more They seemed to be pretty good just real slow me

Took my riding mower and rototiller last fall for repair. Spoke to them end of December 2025 was…read moregoing to add a different part to lawn mower. They never got make to me . Went to check on the mower and rototiller early March. They said they had an estate sell and sold them. Said they have a 30 day policy to pick up your repairs up. Never was told that by anyone when I spoke to employees several times. They never called. They had both my phone number and my wife's. Had a a receipt with nothing about a 30 day policy. Anyone else have that happen? POS business!!!

Took my tiller in after replacing the carburetor I got from the company that shares the name with a…read moreriver in Brazil. I was not able to get the trimmer to run no matter what I did. I was graciously informed that there were often quality issues with that entity and that they would rebuild my original carburetor with factory parts. I got it back in 2 weeks and it has been running strong ever since. Great customer service.

I took my Toro Zero Turn mower in to find out why it wasn't moving and was told they were 3 weeks…read moreout on repairs. The technician, Dan took a Quick Look and saw that the drive belt came off, he was able to quickly put it back on and wouldn't let me pay them anything. This is a small family owned business and I can tell you that they are the only repair shop I will use moving forward. It's hard to find good shops with integrity! Special thanks to Dan and the owner, Laura, for their help and honesty...they have a customer for life in me! Gary Landess