Updating. I've had excellent service from customer service but the managers and some cashiers…read morehaven't been as helpful. This was previously a 5 star review from my experiences with customer service. I run a nonprofit horse rescue and get coupons from Purina for horse feed. I have frequent problems with them, but today was the worst. I was running behind and despite my clear communication that I was giving her 3 coupons (said 3 times), she only rung up one. We had already swiped the card, so she had to process a refund. I expressed I was running short on time and she said it would be quick. She then processed an EXCHANGE and called us "even" and wanted to ring me back up for the 2 coupons she had missed. So she wanted me to buy 2 bags of senior feed ($29) at full price, not need or get a real exchange, then pay the discounted price ($9) for the same two bags. At this point a manager (Jim) had come up and was backing her up saying it all made sense and that we were "even." Though I had been charged too much and not refunded anything and they wanted more of my money. I asked him for reassurance this wouldn't happen again and he just mansplained that the job was hard. No apologies, nothing. The customer service rep (Sheila) was the only thing that saved the situation by understanding the situation and taking over to help process our refund and get our coupons applied. I spend hundreds of dollars in this store weekly, and this situation has me considering finding a new feed store that actually supports nonprofits and the coupons we need to keep working. If I do go back, Sheila will be the only reason. I am extremely disappointed in this situation.

Yesterday (Sunday) I went in to get my line put on my new fly reel. I am just getting started on…read morefly fishing. Chip was such a big help getting me all set up. Chip also gave me some great tips on fly fishing and areas to go. Whenever I am up here visiting family, I love coming in and chatting with Chip and the other staff too. Thank you Chip for always being so kind and helpful!

Walked in with an oddball filter part and they immediately knew what it was and sold it to me for a…read morevery reasonable price. Very nice and knowledgeable people.

I bought a tym tractor here...scheduled a 50 hour service over a month wait time ..the service took…read morea week longer than I was told and they didn't even grease a single fitting ...I will NOT be back ...it seems their only concern is sales...not service ..very disappointed

The new store is really nice; much larger selection of merchandise than the old store!read more

Beautiful new store. The guys in the sporting goods were very nice as well as the guy in the fly…read moreshop. However, the cashier and the load guys were not at all friendly. They just wanted to do the job and not talk. So customer service sucks but the store is beautiful.

Large, clean store. The staff is very friendly and helpful…read more Wide selection of items for outdoors, home, garden, pets, tools and more. I get a lot of items for my dog here as well as some outdoor gear. There are also kitschy items and snacks! I love picking up some of their licorice when I'm here. Competitive pricing and wide selection. Located conveniently off Trent in Millwood (corner of Vista and Trent).

The fishing section is awesome, they have a large selection of different lures and soft plastic and…read moreeverything in between. The staff is amazing, Orlando knows his stuff and is extremely knowledgeable and helpful. Honestly why go to Cabela's when you have this here!!

They closed shop not able to find them anymore Too bad…read more They seemed to be pretty good just real slow me

Took my riding mower and rototiller last fall for repair. Spoke to them end of December 2025 was…read moregoing to add a different part to lawn mower. They never got make to me . Went to check on the mower and rototiller early March. They said they had an estate sell and sold them. Said they have a 30 day policy to pick up your repairs up. Never was told that by anyone when I spoke to employees several times. They never called. They had both my phone number and my wife's. Had a a receipt with nothing about a 30 day policy. Anyone else have that happen? POS business!!!

Took my tiller in after replacing the carburetor I got from the company that shares the name with a…read moreriver in Brazil. I was not able to get the trimmer to run no matter what I did. I was graciously informed that there were often quality issues with that entity and that they would rebuild my original carburetor with factory parts. I got it back in 2 weeks and it has been running strong ever since. Great customer service.

I took my Toro Zero Turn mower in to find out why it wasn't moving and was told they were 3 weeks…read moreout on repairs. The technician, Dan took a Quick Look and saw that the drive belt came off, he was able to quickly put it back on and wouldn't let me pay them anything. This is a small family owned business and I can tell you that they are the only repair shop I will use moving forward. It's hard to find good shops with integrity! Special thanks to Dan and the owner, Laura, for their help and honesty...they have a customer for life in me! Gary Landess

Good people who are always helpful and knowledgable. Somethings are priced higher than you will…read morefind online but they most often have what you need in stock. Otherwise it is usually a day out from Portland. I have also had times when their price was lower than online providers.

From the owner: St. John Hardware & Implement is a full service dealer for new and used Case IH and New Holland…read moretractors, farm equipment and skid loaders. From CaseIH STX 4WD tractors to New Holland TC compact tractors; from CaseIH Axial Flow Combines and heads to New Holland haying equipment, we have the equipment you are looking for. With five locations, St. John Hardware & Implement has a complete inventory of parts and supplies for your equipment as well as a staff of trained professionals ready to serve you. Our skilled service technicians have the knowledge and tools to keep your equipment up and running. We are a solid company built on the tradition of integrity and hard work. -Tillage -Planting -Harvesting -Hay & Forage -Materials Handling -Skid-Steer Loaders Call or come in Today!

Great nursery lots of great plants. We were helped and found what we needed. Great experience!read more

I've bought a number of trees and other plants from Blue Moon over the years and have never been…read moredisappointed. Years ago before I had a pickup I was able to talk the lady into delivering a pretty big Saturn peach tree to my house and I am forever grateful because it's a wonderful tree and I don't think they normally deliver.

This visit was a disappointment from the moment I walked in…read more I'm new to the area, and as a long-time John Deere equipment owner, I came in hoping to make Ragan my new dealer. I expected the staff to be professional and knowledgeable. Today I was ready to buy an Ariens Pro snowblower and had one simple technical question. Instead of allowing me to speak with the mechanic or service manager, the service desk brushed me off and told me to "go talk to sales." The service desk rep was rude and snarky the entire time, even tossing sarcastic comments as I walked away, saying, "If we answered everyone's questions, we wouldn't get any work done," despite everyone in the shop sitting around doing nothing. The experience was unnecessarily unpleasant, and I'll be taking my business to a dealer that values good service.

When we moved to North Idaho in 2028, the first major purchase was a John Deere Riding Mower with a…read moresnowblower. Over the past 4 years, it has performed perfectly. We took it in once for general maintenance. Last month, we heard a loud noise and the snow blower quit working. We called Ragan in the morning and they drive out that afternoon to pick it up (around 45 miles one way). The gentleman stated he had an idea what was wrong with it. Within 48 hours, there was a diagnosis ( this was the week right before Christmas). Ragan was able to get it fixed and delivered it back to us within two weeks. Considering it was the holiday season and sometimes getting parts can be cumbersome, they did a great job. And the fees for transporting but we're more than reasonable considering gas prices right now. Awesome customer service

Kameron came the day after Christmas to unclog the carburetor on our snow blower. We purchased new,…read moreused for one season, then moved to a warm climate for 4 years. Kameron gave us a time frame between 8a-10a and called 15 min before he was to arrive to give us time to get ready. He was very kind, talked through what he was doing and gave us suggestions on how to prevent the situation in the future. We will definitely use his services again.

Overdue review, but I was just recommending Mobile Wrench to someone for their lawnmower because he…read moredid such a great job bringing my snowblower back to life this past winter. He is busy, so he works quickly and efficiently and for a fair price. He was great about communicating and even though my appointment was the day of one of our blizzards, he was on time. He communicated well and would absolutely use him again. As I mentioned at the beginning, I can and do recommend him.