Visited the Shack at Gymea about 2 weeks ago.
We placed our order and paid at 11.10. Place was not busy but tables had not been cleared.
Waited, waited, waited.
Noticed 2 staff members behind the counter were not busy but chatting. Kitchen not busy either. Still waiting at 11.30.....still waiting at 11.50 - no food.
Approached the counter to ask if it would be much longer at 11.55am.
Opps, had our order but somehow it hadn't been given to the kitchen (which is 2 metres from where they were standing. Left, hungry with a refund.
PS tables around us had still not been cleared when we left!
Thought we would give them another chance today.
At 1.00 we ordered, and paid for two burgers and a zucchini chips.
Waitress came over to our table at 1.15 to tell us sorry no burgers as they had had a busy weekend and they were all gone! Today is a Tuesday!!!
Again leaving with empty tummies!
Last try for us.
What a shambles!! Totally disorganised. Expensive.
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