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    The Shack

    5.0 (1 review)
    Closed 11:00 am - 8:00 pm

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    8 years ago

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    Jim's Jumbo Burger - Burgers

    Jim's Jumbo Burger

    4.4(12 reviews)
    37.0 mi

    I was in Ponca City, Oklahoma on a film project and I stumbled on this burger joint and I had to…read morecheck it out. Jim's Jumbo Burger is this tiny spot on the corner and is take out only from a single window. It's only open a few hours a day and looks like it's been there, in the same exact spot since before Teddy Ruxpins existed. Exactly my kind of burger joint for lunch when on the road!!!! I grabbed a double cheese burger with bacon and jalapeños and a side of onion rings. I am team mustard so I got yellow bliss added to my buns and I asked for the lettuce, onion, tomatoes and pickle be spared as I had to eat on the fly. I really wish I'd have got it tho!!! The burger didn't need it, but I would have preferred it. So this burger was so freaking good!! Patties had this beef flavor that just kicked my taste buds with a tire iron in the best way possible. Then I had bacon stop by and say hi while slapping me a jalapeño kiss . It was hard to keep my truck between the mustard and mayonnaise stripes!! This was an emotional cheeseburger experience!! My onion rings were solid and delicious but for my preference a little too greasy. I'd eat them again but would opt to try the fries if I make it back up that way again!!! Im so glad I stopped in!!! Service was great and the two folks inside were so friendly!!! They showed me what Oklahoma is all about with their kindness in taking my order and getting it out quickly!!!! Cheers y'all!!!!

    Location is low brow, any always has been. However, there was a time when this was the burger place…read moreto go in town. The burgers were juicy and full of flavor. They easily beat all the chains in town but they blew the other local joints out of the water as well. It's been awhile since I'd eaten there and was so looking forward to it. But after nearly $20 for a double meat and cheese accompanied with an order of cheese tots and a soda, I wish I'd went to McDonalds. I'm joking I would never go to McDonald's. But now I can say I will never go back to Jim's Jumbo Burger. The burger lacked all the elements of greatness they once held. Virtually no flavor. No juiciness and It lacked actual substance. The tots were old tasting and stale. The cheese was none existent. The meal was not worth nearly $20. Do the math on trying to feed a family of four. A $100 bucks for dry, tasteless, old food is not worth it in any economy. The service was fine, even though the wait time was a bit much for no one else being there. And again it is nothing to look at. The vibe is 1979s retro ran down. It was once a great place with great food. Now I wouldn't waste my time.

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    Jim's Jumbo Burger
    Jim's Jumbo Burger - Burger patties and bacon

    Burger patties and bacon

    Jim's Jumbo Burger - Finishing the burgers

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    Finishing the burgers

    Burger Station - Menu

    Burger Station

    4.0(48 reviews)
    36.6 mi
    $

    This was, without question, the worst customer service I've ever experienced…read more The woman working there (appeared to be in her 60s) was shockingly rude from start to finish. I didn't realize orders had to be called in, so I stepped outside to do that. When it suddenly began pouring rain, I briefly went back inside--where it wasn't busy--only to be told to go back out into the storm. It didn't stop there. Before leaving, I quickly checked our burgers to make sure the order was correct (something any reasonable customer does before driving off). She confronted me with, "What are you doing?" I explained I was just checking the food, and she responded, "Well, that's rude." At that point, I was genuinely upset and told her I had never been treated this way before. Her response? A dismissive, "Bye-bye, honey. Goodbye." Completely unprofessional and unnecessarily hostile. The only redeeming part of the experience was the man working the grill--he was kind and respectful. Unfortunately, that wasn't enough to make up for everything else. To top it off, the cheeseburgers are overpriced, and honestly, you'd get better quality and service at McDonald's. We won't be back.

    The burgers are above average very tasty Fries were crispy…read more Nice and hot Order by phone is the only way to order but couldn't get through so the gentleman came out very apologetic and friendly. He took our order very customer service oriented! He even helped carry our food out (outside seating only) It was 100 degrees so we drank all of our water (3of us) The lady yelled at us to get out!! One customer at a time!!! I said I just wanted a refill on my water She replied get out!!! we don't do refills!!!!! I then did the math and they also charged $3 for a cup of ice water!!!! ... with no refills!!! I love small town family owned places but i won't go back

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    Burger Station
    Burger Station
    Burger Station

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    The Shack - pizza - Updated June 2026

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