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The Secret Garden

4.7 (3 reviews)
Open • 12:00 pm - 12:00 am (Next day)

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The Castle - Recently reburbished, complimenting it's original character

The Castle

5.0(1 review)
9.8 mi

Our annual Christmas get together but where do we go? We chose The Castle because of good words we…read morehad heard and read but would it reach our 'exacting' standards (if those ever existed). Immediately, on arrival, we knew it would. Such a friendly welcome by the bar staff and front of house. Shown to our table, a nicely laid table, by a really charming young lady by the name of, we learned later, Eleanor. Drinks were ordered while we waited for the remainder of our party. Those drinks arrived promptly. When the entourage had arrived the food started to be served as our pre-requested, telephone, order. I would point out that Eleanor managed to serve the whole table and take drinks orders. A massive achievement. We had been to other establishments where two or three servers waited on us and still got things totally, disastrously, wrong. Not with this young lady, perfect. The food was fantastic, so compliments to the kitchen staff. Wonderful starters and as for the Christmas roast...delicious. Plenty of meat, stuffing etc etc and masses of veggies. Perfect. I missed out on a dessert as I was totally full but the remainder of the table tucked into plate loads of Christmas pudding and some had cheese. The whole evening went wonderfully well thanks to all the staff. People do forget those in the background that we never see. So thanks you to them. A massive thank you to Eleanor, the princess of The Castle.

From the owner: We serve Breakfast from 8pm Monday to Saturday. We offer food at all times of day including a…read morerange of Cakes and Desserts from a counter that go perfectly with a tea or Coffee. Our Main meals come served with a tasty complimentary loaf of bread for the table and if you order our Traditional Menu items we will receive a complimentary cup of soup or salad depending on the season.

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The Castle
The Castle
The Castle

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Mother Mash - Steak and black heart stout pie. Truly delicious and amazing!

Mother Mash

4.3(655 reviews)
38.1 mi•Soho
•££

We landed and went straight to dinner at Mother Mash; we were running about 30 minutes late due to…read moreairport traffic, but the staff were so understanding and held our reservation. Huge thank you to the team! I also noticed the restaurant was completely full and cozy of happy customers, which was great to see. If you're looking for classic bangers and mash in London, this is the place to get it. The customizability is incredible: just pick your main or pie, choose a mash, and drown it in gravy. With so many combination options, there are truly zero wrong answers. . A highlight was being introduced to Tracklements Spitfire Chilli Mustard--it was so good we had to ask where we could buy a jar! To top off a great meal, it was such a lovely surprise to learn that the owner used to live in Vancouver! Great food and wonderful staff! It does get very busy, so just be patient with the line; it's well worth the wait!

Interior: 4 Service: 5…read moreFood: 4 Value: 5 While in London, you gotta get yourself some bangers and mash, and Mother Mash absolutely delivered. The bangers were tasty, the mash was comforting, and the whole thing hit the spot after a day of exploring. But the food wasn't even the best part--the people were! Super friendly service, and I got to chat with the owner, who was genuinely one of the nicest people I've met on this trip. You can tell when someone really cares about their restaurant and the people walking through the door. Now for the sticky toffee pudding...DIABETIC DEEEELISH! My pancreas may file a formal complaint. JK...That sticky toffee pudding was ridiculously good. Great food, genuinely lovely people, and a dessert that made me dance. Welp! Onto the next!

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Mother Mash - Inside

Inside

Mother Mash - Steak & Ale pie, cheesy mashed, and farmer's gravy!

Steak & Ale pie, cheesy mashed, and farmer's gravy!

Mother Mash - Outside patio

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Outside patio

The Bull & Willow Room at Great Totham

The Bull & Willow Room at Great Totham

1.3(4 reviews)
3.1 mi

Recollections May Vary... but this Shambles Won't…read more CHECK-IN DISASTER On arrival, we were asked to scribble our contact details on the back of a scrap of paper snatched from the till. We confirmed breakfast for 09:00am the next day, as we had to get home early to avoid extra kennel fees for our dog. We were then escorted through the back yard--past broken furniture and barrels--to reach an external block. This, we were told, would also be our morning route for breakfast. BREAKFAST? WHAT BREAKFAST? At 09:00 sharp, we found that route locked and the pub in darkness. Walking to the front, we met three other stranded guests who also couldn't pay or get in. A few minutes later, two men walked out, saw all five of us standing there, said nothing, and drove off. After calling the pub four times (no answer), and trying each external door, we eventually found the front door now open but the pub still deserted. Keys for the entire building were sitting on the bar. We waited at a breakfast table... nothing. Eventually, I went behind the bar into the kitchen and found the same two men chatting at the back. Nothing was switched on. When I asked what was going on, they casually said they'd "be out shortly." By now it was approaching 09:15. We had to leave, and when one of the men appeared to ask if I still wanted breakfast, I explained it was too late. Apparently, in their world, this counts as a reasonable attempt to serve us. THE COMPLAINT NIGHTMARE * No reply to our message via Booking.com for 2 days. * Booking.com told us to contact the pub directly rather than them. We explained we already had. * After 6 more days, and unable to contact the pub either, Booking.com offered 20% refund (barely covers the drive-thru breakfast purchased as alternative) * We declined and messaged again. * Finally, after Instagram DMs, The Bull offered 25%. We reluctantly accepted. * We were told to wait a further 15 working days but the refund never came. No more messages were responded to by either party. And then? Nothing. Chased them again. Another eight days later, refund still missing. 2 VAT invoice requests ignored. Messages read, not answered. THEIR RESPONSE? Disgraceful. No apology for locking us out. No mention of the two men leaving and returning later. Tone suggested we declined a perfectly reasonable breakfast offer. They even had the temerity to contradict my timings by quoting the time stamp on their CCTV which showed a difference of just minutes. It always seems longer when you don't know what's going on. Indicative of their lack of respect for customers and general bad attitude. MY ADVICE? Read other reviews before booking. I wish I had. People like this give hospitality a bad name. They don't deserve to be successful. As someone with 30+ years in hospitality (including running a successful pub/B&B), I can honestly say this was the worst complaint handling I've ever seen. If you value your time, your money, or even a basic breakfast, avoid The Bull at Great Totham, Essex.

Three years on and nothing has changed. The manager was rude at every opportunity and we felt…read moreunwelcome from the minute we walked in. There was a function going on the night we went, of which we reminded multiple times, before we were ushered around the restaurant to accommodate other guests. We had small children with us who were effectively told to shut up (despite it being a supposedly family friendly restaurant) and the rest of us weren't treated any better. The only reason I did not confer a single star was thanks to the solid food served by the kitchen. The staff working there should be commended for putting up with the incompetence of their fellow employees.

The Secret Garden - british - Updated October 2026

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