Soon after purchasing our home, we realized our original, 20-year-old patio doors needed immediate…read morereplacement. The broken-down seals were causing significant heat loss/gain and allowing bugsinside. After comparing quotes from several local companies and Costco, we chose Ameristar. The deciding factor was their reasonably priced door with a built-in doggie door for our two 70 lb dogs go outside to fo their thing. Other companies either didn't offer this option or quoted more than double the price. Our sales representative, Larry, was exceptionally knowledgeable and friendly. Scheduling and installation were quick and efficient. The installation team did a beautiful job. Apologies for the dirty windows/dog door, we've had them up a few months. After 3 months, the doors are holding up great. We will definitely be using Ameristar again when it's time to replace our windows.

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

If you ever need a professional window repair person, Branden is the MAN !! The window that I had…read morerepaired was the vertical type that opens and closes up and down. Brandon came to my home within 20 minutes from our phone conversation and took the whole window out and knocked this repair out in 20 mins. Replaced the 2 springs and works great. Easy up and easy down . His estimates are accurate and the pricing is good. Branden, thanks for the great job !! Bruce

A panel of tempered glass by our front door spontaneously shattered at a very busy time in our…read morehousehold. It was the last thing I needed to worry about. Luckily, I found Brandon through his fabulous reviews. Once he took over the situation, I did not have to give it another thought. The new glass was ordered, and Brandon took care of everything. His communication skills are outstanding, and he is a genuinely nice and caring person. I highly recommend him and will use him in the future when needed.

Hometime windows did a very good job. The installers were great. Kaleb was very helpful in salesread more

I received multiple window quotes from different companies, and while they were all relatively…read moresimilar, I ultimately decided to go with Hometime Windows and Doors. Caleb, the representative, was clear, concise, and never tried to pressure me into anything. He knew I was on a tight schedule, so he kept the presentation short and to the point while still thoroughly explaining the company and its products. He explained that Hometime offers a lifetime warranty on both the windows and installation for as long as you own the home. He also brought product samples, which helped me better understand what I was purchasing. Hometime came in lower than all of the other quotes I received. The proposal was professionally prepared and included all of the information Caleb had discussed during our meeting, making it easy to review afterward. Whenever I had questions, Caleb responded within a reasonable timeframe during business hours. Scheduling was simple and straightforward. Their scheduling system sent reminders about my appointment and clearly communicated what to expect. The turnaround time from order to installation was approximately six weeks. On installation day, a crew of three arrived. They all introduced themselves and were very respectful. I joked that they would have some "watchers"--my three kids--who had plenty of questions throughout the day. The installers were professional, efficient, and took care to protect our floors and respect our home. They thoroughly cleaned up after the job was completed. We did have one hiccup during the process. One of the windows was manufactured incorrectly. However, Hometime handled the issue well and was able to get me back on the schedule as soon as I was available a couple of weeks later. Jesse and his partner came out for the replacement installation. Just like the original crew, they introduced themselves, were respectful of our home, and worked quickly and efficiently to complete the job. While manufacturing issues can happen, I appreciated how smoothly Hometime addressed the problem and followed through to make it right. The windows look fantastic. From what I can see, they were installed properly and have significantly improved the appearance of our home. Overall, I am very happy with my experience with Hometime Windows and Doors. Their communication, pricing, professionalism, and commitment to customer service made the entire process easy, and I would gladly recommend them to anyone looking for new windows.

My husband and I needed a replacement glass for a large window in our master bedroom. Alexander…read morewas extremely responsive from my initial Yelp project inquiry through the entire installation process. He and his partner were professional and respectful while working in my home, and completed the job in a timely manner. I'm very pleased with the experience and will definitely use them again for future window projects.

You CAN afford new windows with Astrum Glass because they carry multiple manufacturers for every…read morebudget!!! Absolutely incredible experience from our initial meeting discussion on what we wanted and could afford, to the intricate measurements taken on our existing windows (he took each one out to inspect frames too!), the seamless delivery, to the attention to detail on each installation, and the final clean up!!! We couldn't be more pleased with the results, and all of our neighbors ate too! Alexander is top-notch in communication, service, and his attention to detail cannot be matched.

Although I didn't understand that they had such a long wait for service, the two guys came on time…read moreto do the field glazing, they were pleasant and professional, cleaned up their trash, and offered some good maintenance advice. I'll see how the company does when I make a request regarding screens that I hadn't installed initially do to the construction going on -- one screen has a hole even though I thought I had it protected during storage; another is bulged and loose at one side. As a home remodeling general contractor, I have used Milgard for many years. I am hoping their quality and service are not deteriorating.

Replaced 2 windows due to foggy conditions. Technician on time. Very knowledgeabl. Kept the area…read moreclean.

Our 40 year-old Home was desperately in need of window replacement. Half the windows were broken or…read morewouldn't open. Did some research. Found The Window Shoppe had good quality material at a fair price. It was three days of minor inconvenience, followed by many years that we are going to enjoy these beautiful windows. The installers were polite and non-intrusive. Very pleased with the outcome. Only question I have is. Why didn't I do this sooner. Been in the house for 16 years.

They claim to serve San Diego County. Specifically list Vista where the factory is and Escondido…read more"and surrounding areas" but not Ramona. It's amazing that a company would simply pass on work over a 30 minute drive. I wouldn't trust any company that wouldn't put any effort into my project that isn't willing to drive 30 minutes.

Excellent customer service. Received quote promptly…read more Turnaround was amazing same day highly recommend

They are very professional, scheduled measuring service fast and the quote is quite reasonable. We…read morehad trouble with the rollers in several old windows, other companies I quoted just told me to replace the window completely. But Glass Fabrication managed to fix the problem by either changing the roller or applying oil. Still working well after one year. I would say I'm lucky to find this very reliable team. Highly recommend it!

Great service, Thank you Kaleb, Jesse & James! I definitely recommend Hometime windows and doors.read more

It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!