10 words: 'this place is only in business because of the view.' No, but seriously, my experience here was horrid from the moment we walked in. We came in with a group of 9 and asked to be seated. The hostess just looked at us with a blank stare, then finally said she was going to set up the tables. She came right back and said, "I have two tables next to each other, but I can't combine them." After some pushback, they agreed to push two tables together -- but made us do it. We then mentioned that we were here for a bachelorette and that's why we were sitting there, and the hostess was like, "Oh! You should have said something when you asked us to push the tables together." Like um, no. You should be welcoming no matter what. From there we ordered and multiple orders were wrong. They brought out quesadilla that were DOUSED with pepper on top. (Who does that?!) And they brought two "cheese" quesadillas out that actually had chicken. They also forgot to bring out onion rings that someone ordered and the server pretended she didn't forget them and that they were coming out right away. Like sure, if "right away" is in 20 minutes. It took 10 minutes to get pop refills. We waited over 15 minutes to receive napkins. They put the cutlery right on the table (without napkins or placemats under). They messed up almost every single receipt. I got charged for for the quesadilla they were supposed to take off AND a beer I didn't order. However, at that point we had been there over 2 hours. The table behind us also had an issue and sent back their food because it was disgusting. The woman asked to speak the manager, only to be told that the manager was the cook and therefore was unable to come out. Comical. Legitimately comical. Moral of the story: if you choose to come here, do it for the view -- and prepare to grow some grey hairs in the process. read more

The Sawmill - Quesadilla with too much pepper on top - American Near Me - Naples, New York

Good food at a decent price. The restaurant is very clean with very nice decor. I was here for dinner on a slow night (Tues and rainy) but the outside deck area had several groups of people. The waitress was friendly and attentive. I got the brisket Cristo this is something I've never seen anywhere else and it hit the spot. My wife had the pulled pork Cristo and also really enjoyed it. The onion rings were really good. The onion did NOT slide out in the first bite and that's a good thing. I'll be back. read more

The Sawmill - Beef Brisket Cristo with onion rings - American Near Me - Naples, New York

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This restaurant doesn't look like it's worth stopping for...but it is! The view from their terrace is beautiful!!! The food is okay... If you are looking for gourmet dining, this is not your place...The service was friendly and great... Sadly, they were out of crab...so next time read more

The Sawmill - American Near Me - Naples, New York

Average food....it was good. Not complaints from me about it. I expected it to be overpriced because its in Naples and its right on the lake and the VIEW!!! OMG! the view is spectacular!!! So, that makes up for any issue you have. The food is...good. You'll enjoy it. The view is great, you'll love it :) Great atmosphere too! I love the knotty pine look throughout. Gives you the lodge like feel....in the woods feel. You basically are though. You're in the hills of Naples, NY :) One of the prettiest places in upstate :) Naples never gets old. read more

The Sawmill - tables and chairs outside of a restaurant - American Near Me - Naples, New York

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Bad. Just BAD. Today was BARBECUE SUNDAY... hunny good thing its the lords days cuz we need some prayer for this restaurant.... if i could sum it up in one word : DRY. Brisket: dry . Cornbread: dry. Turkey: dry . Pulled pork: would be dry if they didnt smother it in their "barbecue sauce" . That doggone sauce was just ketchup with extra vinegar. Horrible. They gave me the wrong meat - i didnt say anything - so i took a bite just for fun. Well, while we were at the buffet getting the gross sides (with flies in the food) they took my plate away and im pretty sure gave it to the table next to us. Overall, BAD. Pretty view tho! read more

The Sawmill - a boat docked at a dock - American Near Me - Naples, New York

Love this place ! The food and view is awesome! We've been here many times ! We love it !

Bad food bad service because the chicken was dry and from Saturday.we where there at 2PM Sunday.The beer glasses had lipstick on them. Never go there. Nice view of the lake read more

Glad we called in advance, it seems the last week in August is when some restaurants start only open on Friday, Saturday and Sunday. Last Monday, today, open to enjoy the view and food. We tried their Cristosandwich with waffle instead of bread. Very pleasant surprise, my first time having a waffle sandwich. The brisket with cheese and horseradish sauce was great. Upgraded to batter dipped onion rings, quite good. The marinated chicken sandwich was pretty tasteless. Requested additional pesto sauce and other helped. Waitress said their pizza is good, might try it next time. read more

The Sawmill - South end of lake Canandaigua - American Near Me - Naples, New York

very underrated spot! great view, good food & our server was fantastic. most of us got burgers, which were good.

I had lunch today with my family and enjoyed beautiful meal with them. I tried the cheese bacon apple sandwich and it was a special treat. My wife had the taco salad and couldn't stop telling the rest of us how delicious it was. Daughter-in-law had a turkey Christi while our son had the Swiss bacon cheeseburger which as resident expert he declared awesome we ate on the deck and spotted an eagle which topped off the day. Perfect. The only negative is the second story location with stairs. That are a challenge to seniors and suggest that handrails be added Tom W. read more

We went here to celebrate my father's birthday. We heard that it was right on the water so we thought it would be nice. This place is right on the water, but...... We were seated right when we got there and seated on the balcony. The view of the lake was not the best. It is at the end of the lake so all the water at the the end is all algae and smells. There is also a boat ramp real close to the restaurant so you heard a lot of boats coming and going. Right next to the restaurant there seemed to be some sort of water construction so that view was not the best. So I can not even give a star for the view. There was only two wait staff there for the whole restaurant and there was a few big parties so we had to wait longer then we should have had to for everything. We ordered our drinks, 3 Ice Teas, 1 Mt. Dew, and 2 waters. When we finally got our drinks, they ran out of Mt. Dew so I had to order something different, Lemonade. They only brought 2 Ice Teas because she forgot the 3rd. The 2 that got the Ice tea took one sip and spit it back out because it tasted so bad. So everyone that ordered Ice Tea got something different. When I finally got my lemonade it tasted like water with a little flavor of lemon. I can not even give a star for the drinks. Now for the food. My wife ordered the fried pickles and corn nuggets. She informed them that she would like this with everyone else as her meal and not as an appetizer. I ordered the Chicken wrap. All the food was brought out together. My wife's food was cold, so I am thinking that it was made as an appetizer and sat in the window till everyone else food was ready. My chicken wrap did not even have any chicken in it. It was just lettuce and sauce. No one around the table had anything good to say about their food. So no Star for food. The one star is because we got seated so quickly and they staff was nice. I understand that it is not the wait staffs fault for not having enough employees to take care of all the people that may come into the restaurant but someone else should have come out and help. I would not go back to this place even to give it another try. read more

What a great experience both times we stopped. A beautiful porch, great service & food.

This place is utterly woeful. The food was beyond terrible - service was good and the view is nice but I will absolutely never return.

First thoughts. This place has a beautiful view of the lake with docks underneath the deck where mostbbn of the tables reside. I got to walk the docks and take a plethora of beautiful pictures of the mountainside and lake with a perfect sunset. I walk in and i am instantly greeted by the bartender. Instantly, i am overwhelmed with good feelings and vibes and i know for sure i will have an excellent meal here. Well, I am sure you saw the number of stars I gave and you may be confused as to why I gave 1 out of 5. Please join me on this journey of disappointment as I explain why you will be sorely disappointed after your hopes and dreams being elevated by the beautiful landscape. I was with a party of 11. I get it, you may get nervous that there are so many people at your table. We were all a little tipsy, but are and were still respectable, professional millenials that fall in the age range of 25-33. Maybe you don't want to deal with that all at once, or maybe you are nervous that you will be left with a poor tip. But would you ever card every person and take their order, just to stop at the last, oldest person at the table suspect that their ID was fake? So, being the respectable, understanding individuals we are, the owner of the ID in question happily supplied his credit card, conceal carry permit, and then of all things, his SOCIAL SECURITY CARD. In my head, i am all like "Bro, he got the credentials, he is good". Apparently, a federally issued identification card has less value than the fact that your son is the same age as the guy in question and looks like Walter White. Basically, we all were able to put an order in for beer and wine, except for the oldest person at our table (P.S. he is so dreamy). We all wanted to leave, be he was okay with going a meal with not having an alcoholic beverage over his meal (Dude wtf?). Whatever, at least I get a beer. Right? WRONG!! We sat there for 20 minutes without getting our drink. Eventually (much to my apeasement) the group found another local restaurant and decided to leave. Single file, like the brave, heroic soldiers of the vietnam war, we walked through the dining area to leave the building. The waitress and bartender were talking to each other and saw us leave, but decided to not say a word. Was she happy that we were leaving so that she would have an easy night? Was she realizing that she made a mistake and figuring it was already a lost cause? I don't know, because i don't have the mindset of a waitress. Also, i can admit that i was wrong. I once hit on a girl at a bar, knowing 100% that she was underage and had a fake ID. Jk, she was actually 33 and proved it with her ID. Oh look, I saw a government issued identification card and realized that I was in the wrong when I assumed the wrong age. Turns out, she was also married so I didn't get laid anyway. Still, i went home happy, knowing that my pursuit of the truth made me a better person (lol i was trashed). If you want to go out to eat, go somewhere else. JUSTIN OUT BITCHESSSS read more

They were out of fish frys but couldn't tell us till about 20 mins after waiting. We settled on fish sandwiches which were okay.The onion rings were good. Overall the service was slow and not apologetic or accommodating besides a free basket of fries for our wait. (I suspect they were made on Accident, not as a kind gesture) View is nice. South end of the lake.... I'm going to give them 1 more try I. Hopes that they got they're kinks worked out! Cross your fingers for whenever that is! read more

Sawmill. So this place has received some bad reviews over the years so it's time for an update. The views here? Come on now! Lakeside and the option to dine outside! Points for that alone! Inside all wood everything! Log cabin meets sawmill meets Adirondacks! What's not to like?!? Ok food great! Pizza was fantastic! More than I'd ever expect from a restaurant! It's light, and tasty. The sauce is superb. Still not a Buffalo pie but very well made. Kudos! The y also make a nice sized mixed drink here as well hint hint. What this place does need help with is staffing. To me they seemed slow and unorganized. Not sure if they where new or part time help. As bad as that was everything else makes up for it. I'll stop on back again on a summer ride. read more

The Sawmill - American Near Me - Naples, New York

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A nice spot for lunch today location is great although the crane,excavator and scrap metal next door is a little odd. When we walked in there was a nice friendly girl to welcome us we sat out on the open front deck there is a beautiful view of the lake. For lunch I had the grilled cheese with Gouda bacon apple butter on sourdough bread it was excellent that combined with the homemade chips and lemonade made for a very enjoyable lunch Service was fast and friendly. read more

The Sawmill - Looking north from the open deck - American Near Me - Naples, New York

Wow. Never thought my wife and I could order a couple drinks and food, while sitting on the deck overlooking Canandaigua Lake (a New York Finger Lake) and walk out with a bill of less than $50 with tip. We Will certainly be back. Flat bread tortilla pizza was delish!!! read more

The Sawmill - American Near Me - Naples, New York

The view is stunning. Well worth the rather so-so food. The decor is nice, exactly what the name suggests. The wait staff are part professionals and part summer kids working hard. We were not in a hurry and the staff responded by not pushing us through dinner which was very much appreciated as we wanted to take in the view as long as possible. There is nothing exciting to say about the food. I was disappointed that the staff, without consulting me, substituted French fries (badly prepared) for home cut and cooked chips. The brisket I had was dry. My husband's burger was "fine". The pizzas that were coming out and going to other tables looked great. While they have a full bar, the bartender might be up to Gin and Tonic or Jack and coke but don't ask for anything fancy like a Gibson. read more

The view from the porch was excellent, the food was tasty, and the waitress was pleasant. Excellent place! read more

The Sawmill - American Near Me - Naples, New York

An awkward time for an awkward party, this meal could have gone a variety of ways. We were an eclectic group of Manhattanites, Midwesterners and Connecticut Preppies and our party of seven was anything but easy to please. The Sawmill sat us immediately upon walking in at 5pm (we also called ahead) on their covered patio with a breathtaking view of the lake. For appetizers, we devoured the day's special bourbon & brown sugar wings (nicely sized, crisp crunch met with a moist meat inside -- not a fan of springy, spongy wings so these were comparatively divine) and crispy artichokes (bread crumb covered and accompanied by a killer dill sauce). Our entrees encompassed a variety of pizzas: chicken/artichoke/pesto (fresh and flavorful), pepperoni/sausage (thick cuts of hearty meat) and Hawaiian (pulled pork replaces the typical ham for a fun change). These pies had a brick oven smoke with the crispness of a pan pizza and generous amounts of cheese. Each small pie was shared by two people with enough leftover to take home. The burger was grass-fed, beefy and very juicy (though ordered and cooked well-done) on a perfectly toasted bun. The side of hand cut potato chips were the ideal compliment. The menu warns the possibility of a slow kitchen, but early in the evening we weren't hindered in the least. The manager came by twice to check on us - always appreciated. Frankly, I wouldn't have minded a slower kitchen, as more time surrounded by this relaxed vibe and serene view would have been enjoyed by our unlikely entourage. The Sawmill did more than alright by us. Then again, we were not in search of the perfect fish fry. read more

Not personable at all. Completely rude and unprofessional. It's a shake bc it's a beautiful view with unappreciative people

Waitress seemed frantic and scared. Not sure if the boss or chef frightens her but i felt bad. asked for plates with our appetizer and they were dirty and looked used. Water tasted like metal. Chicken was not fully cooked and there was a hair on the plate. was barely discounted for not even touching the chicken because of all the issues with the food. I do not recommend this place whatsoever. read more

Location is great - south end of Canandaigua, overlooking the water. They only had a 'BBQ buffet' on the day we were there. This meant 7 dishes laid out on banquet tables. Brisket in ketchupy 'BBQ sauce', a bean mixture, cornbread....ummm...a couple other things... It was like BBQ night at the old folks' home. Brisket was leathery, and the ridiculous bbq sauce wasn't helping much. It's too bad becase there are so few places to eat on the lake. But this one didn't earn a return visit. read more

We were there last night. The broiled fish was fantastic. Mother Nature provided us with quite a show. The views are magnificent. Great service. And you can go by land or by sea. read more

We come to Canandaigua about once a year for vacation. This time we tried the Sawmill and we weren't disappointed. We were there on a rainy Tuesday and only one of two diners in the entire establishment. We started with fried pickle spears which were delicious then I had a chicken Caesar wrap and my partner had a burger. Mine was good, but the burger was the best! Our server was friendly and knowledgeable and visited our table often. We also met the owner Monica and she helped us with some boat docking options. Overall I highly recommend this place. Even on a rainy afternoon, the view from the covered porch is wonderful. read more

Come here for the view and outdoor seating! Large outdoor area overlooking the south side of Canandaigua lake, shaded enough to not feel like you have to squint through your whole meal. The decor is all-wood-hewn (note.. name of this restaurant) with saws and such. On Sundays there is a BBQ buffet instead of the regular menu. The buffet was OK, if the food were more exciting this place could have something really special going on but it was alright value the way it was. Limited draft beer list but plenty of options if you expand your horizons to the bottled variety. read more

The owner is extremely rude. As she was seating us, she said "Do you have patience? This isn't fast food, you know." We asked her what she meant, and she said the food would be at least 45 minutes. My husband and I exchanged glances, and she stopped us and said "If you don't have the time, then we stop here. I don't do one star Yelp reviews." I told her I knew it wasn't fast food and that I had been to a restaurant before. She didn't like that comment, and threw our menus down on the table and walked away. We stayed because we were tired and hungry, but the owner's attitude was horrendous. We saw many other unhappy patrons as well. read more

Last night 11 of us tried to eat here at 645 pm on a nice Saturday June 8th. Well it closed early for no reason because people who were leaving told us they just wanted to close . This has happened many times before so you have lost us and our money! We wont be back!!! read more

Stopped by on our way out of the area after vacation. The location is beautiful--- stunning actually. Food was excellent, and the service was fantastic. I recommend the chicken sandwich with the pesto mayo. My kiddos enjoyed the pizza as well -- a small was enough for two 10-year-olds to share. Oh, and treat yourself to the fried pickle appetizer-- so good! We'd absolutely come here again. read more

I'm convinced the only reason they're still open is because they're right on the lake. The food was awful, the bruschetta was not at all bruschetta... the mojito was made with lemonade and the vanilla milkshake was WARM. read more

This place is awesome. When summer finally rolls around in this part of the world where winter lasts like 8 months, when it FINALLY does get warm, nothing beats a scenic road trip to the Sawmill. Honestly without a doubt this is my favorite place to head to get a good meal. I love the atmosphere of the place; it fills the very core of my soul with happiness! If that's not enough, the view is PHENOMINAL...yep, this is the only place in the world I know where I actually look forward to the wait for the food to arrive, as just looking out on the lake is wonderful, especially on a bright and sunny clear day. To everyone who works there from this humble fellow, keep up the amazing work, it's a beautiful place...oh and the food's delicious, too! I HIGHLY recommend this place if you're in the area! read more

We took our family here for dinner while on vacation. We had a party of 10 and we sat outside in the deck. The view was breathtaking! We had great service and a friendly server. The food was great! Not overpriced and everyone (including kids) found something they liked. Would definitely recommend this place. And you just can't beat that view! read more

This place is absolutely amazing! Had the crab cakes so good! The dipping sauce was a perfect pair and also went well with fish sandwich I had. The view is breath taking. A must stop! Will totally be back. read more

Horrible place. Rudest service, actually non-service ever. Didn't even get to sample the food because it was never served!

Worst customer service. Sat for 25 minutes before someone even took our drink order and after putting in our drink order they refused to serve us drinks because of a "suspected" fake ID. Turns out the person is 34 and had ample proof they are of age. The owner said "my son is 34 and does not look like you. Needless to say they lost business of a group of 12. I am forced to give this a review of one. read more

The view is unbeatable and is really the only thing that would get me back. The service is abysmal. Don't order an appetizer...you won't get it. Service very slow and forgetful. This is a good place for drinks but if you're hungry eat before you go. It takes FOREVER to get simple food like hot dogs and hamburgers and I was there when we were the only customers. I shudder to think what the wait would be with a full house. Food is okay. The deck is nice when there aren't gnats. I have been there on two occasions, one without gnats and one with. The bugs made it unbearable to sit outside which is the only reason to be there. I don't know if they can control that or not so it's a toss up. My advice, have a drink there on the deck, enjoy the view and then eat at home. read more

Don't waste your time! We have tried this place twice and both times has been the worst service we have ever received. Waited over 30 minutes for our drinks after asking for them twice from the server who was hanging out socializing at bar with the other server. When our food came before our drinks and we asked them a third time they were very rude and told us to be patient because they have had a bad day. They serve tavern style food and were out of burgers at 6:00 on a Sat. Night. Brought half our food to the table and came back to ask those of us that didn't have food "what are you missing?" Unfortunate because they have a great spot! read more

If I could give this place 0 stars I would. Waited forever for our drinks, questioned our friends id(who is 34 and provided his social security and credit card) and then refused to serve him, also was told they would try and split our checks but if it's busy then we will "just have to see how well i do". We left after 30 min with no drinks. read more

Tried to stop at the Sawmill with several big people and several little people. Didn't get a chance to see how awful the food is because the hostess told us we were too big a group and refused to serve us. We offered to split into whatever size groups they needed, but still they turned us away. Never had any of us seen such incredibly rude non service. Do not waste your time or money going to this hellhole! read more