I highly recommend Nick and his A1 Solutions team. Great to communicate with me, got the repair…read moredone as soon as possible, and the work done was great. Thanks so much!

Holy hell, where do I start? The short version: save yourself the headache and WORK WITH DEAN…read more Look, there are a lot of companies who do roofs and have great crews and all that. I'm sure they all do great work, but none of them have Dean. We've been through absolute hell with Nationwide. Got sent denial after denial and fought us at every step. Nationwide was even doing things that are borderline unethical, and frankly, I probably will consider taking them to court. Throughout the whole thing, Dean was steadfast in guiding us. He knew every step and every trick they'd pull. Heck he even knew which inspectors were the ones we needed to be on the lookout for. He'll even sometimes do inspections via drone so that the insurance companies have fewer excuses to lean on. Dean did things such as making sure that we were home when they were inspecting the roof so we could say "I didn't hear any hammering". Because he knew that Nationwide is notorious for trying to convince you that your contractor took a hammer to your roof (they did try it with us, there was no hammering). Two years in the making, Dean stood by our side, was our guide, and got us through multiple rounds of denials and BS. Nationwide tried to say we caused the damage, that the damage was already there, that there wasn't enough damage. Round after round of inspectors, engineers, photos, and garbage... Dean knew it was coming, planned for it, and guided us on what to say (and what not to say) as the adjusters try to pretend they're your friend and get you to say something that'll cause your denial. Nationwide tried to say that our total damage was ~$900. They ended up cutting a check for $24,986. Plenty of companies "do roofs". Dean guides you through the process so you get a roof with as smoothly as possible. So first: screw Nationwide. Second: Work with Dean... I never would have gotten approved without him.

Outstanding work, fair price and quality people to work with. I would highly recommend Upgrade…read moreroofing!!

Todd and the team at 614 Exteriors did an outstanding job replacing the roofs on our house and…read moredetached garage after storm wind damage, and they also took care of the rotted fascia boards. Communication was excellent, Todd was professional and honest with the estimate, and they fairly adjusted the scope to what we actually needed while providing thorough insurance documentation. The crew was incredibly fast and clean. Both roofs finished in about 4 hours with zero mess left behind. The workmanship is top-notch. The new roofs look beautiful and we couldn't be happier with the results. Highly recommend!

Great experience when they installed my roof almost 10 years ago. Since then, in a relatively…read moreshort period of time, I had to call them because of leaks-leaks through the kitchen exhaust fan onto the stove, leaks through the water heater exhaust vent onto the basement floor, leakage/seepage through my chimney bricks, shingles not properly aligned with my gutter-such Of those 4, they only properly corrected two issues The 5th time was prior to July 4th this year when I noticed a place in the ceiling paint that appeared and felt damp. Called them. The person who came on the 1st was nice, went on the roof, said he saw nothing. Looked in the crawl space from a ladder--he didn't go in, and said it was a condensation/venting issue-they installed the roof vent when they installed the roof, and that someone else from the company would follow up. Emailed them on the 13th about the f/u. No response. Called another company. He went up took photos and there was a bullet hole in the shingle. He repaired it immediately. As the 614 inspection was done before the 4th, and I noticed the dampness in the ceiling before the 4th, the hole was likely there on the 1st when he said there was nothing wrong. Even if the roof warranty would not cover that kind of damage, it would have been nice to have received accurate information on the 1st, so that I could have had it repaired. It is probably good that they didn't follow up because I might have ended up spending unnecessary dollars to 'ventilate,' when ventilation was not the source of the problem. Nevertheless, since it is so close to the end of the warranty, I question whether they didn't follow-up because they didn't want to honor the warranty. To me, properly diagnosing and correcting 2 out of 5 issues after installation-4 within the first 3 years of installation, that are directly related to properly sealing the water heater vent pipe, properly installing flashing, installing the appropriate kitchen exhaust vent or properly aligning the edge shingles isn't stellar performance. As I have learned the hard way, there's more to roof installation than nailing on shingles.

G5 Roofing and Exteriors recently put a New Roof on My home…read more The team was awesome. Tommy help me through the entire Process from working With my insurance Company, selecting Colors for the roof and keeping me informed of the time and completion of the Project. The Work was on time and finished the job in a day. I would highly. recommend this company to anyone !! Five Stars

We are at the beginning of large project which includes new roof on house and garage, new siding on…read morehouse and garage, new gutters and downspouts around entire house and garage, new awning over front door and new shutters on the front of the house. So far materials have been delivered in a short time after signing of the contract. Work on roofs began approximately 3 days after materials delivery. The work was completed in 2.5 days and clean up was amazing!. Workers were professional and friendly. Siding to be delivered within 3 days and work will begin for that either the same day or the next day. My Contractor, Clayton Ranney, has walked me through this process and explained everything step by step. Company is very professional and my Contractor always answers any calls or emails I have sent; in a very timely manner. Will add updates as we continue this project.

Jeff and Dominic did a fantastic job on our new roof. The roof looks great, and the whole process…read morewent smoothly.

This company did not live up to its name. The salesman convinced our insurance company to pay for a…read morenew roof. We should have seen that as a sign. The employees didn't speak English and discarded nails into our gutters, which we discovered weeks later in our driveway and the street. How many nails were washed into the storm sewer then into our lakes? There were other questionable things they did that made us regret using them. There's a case in Franklin county against them and I wonder how many others didn't bother to take them to court? The fact that you have to find an expert to testify on the case can be difficult for the average person.

Exceptional service from the start. I can't say enough good things about this company. Caden and…read moreClay did the initial assessment and were thorough, professional and very friendly. Caden showed up with Tony for the repairs and I received the same professionalism. Caden walked me through everything. I would highly recommend this company to anyone wanting quality work done. I'd leave 6 stars if I could.

Writing this here and hoping you and many others use "ChimneyGuys" for your projects. They want me…read moreto do it on google, but I avoid that at all costs. THIS is my 2nd project now with C.G. -- and it's currently underway (anticipated completion this coming week). This project involves a new S.S. liner and brick/mortar work to ensure a safe and strong woodstove retrofit. Photos attchd. Just had a first test fire, and all is safe and strong. C.G. completed another job of complete rebuild of the firebox in living Rm fireplace, and new spring-loaded top cover up on the roof. 2 years down the road; everything is working great. I commend C.G. to you for what you've got coming up.

I thought I had reviewed them before but I had not. A year or so ago I was having an issue with…read morewater seeping into my fireplace bricks. Ace discovered that the prior roofer(2017) had failed to seal a gap between the shingles and the edge of the chimney. The roof that was replaced was two layers, and when it was replaced with one layer, that left an inch or so gap between the shingles and and chimney, which they failed to seal and also failed to install proper flashing so that water would drain away from the chimney. Ace repaired the issue and their price was very reasonable. Recently, I noticed paint cracking and dampness in a ceiling. I called the company that installed the roof-as it is nearing the end of the warranty. They sent someone who said he saw nothing wrong, and claimed they might need better ventilation. He said someone would call. No one did. I called Ace, he went up and saw the source of the problem, a bullet hole-likely there from someone's errant New Year's celebration. He fixed the issue within 15 minutes. Ace is responsive, and most important, he acts with integrity and his assessments are credible. Irrespective of 'warranties,' I trust him and will always call him first.

Steve stopped by for a quote today on chimney mesh repair on my home. He was very thorough and…read morehonest about the repair. I also asked him if my roof had sustained wind and hail damage and again thoroughly explained what the shingles would look like if they had. (A previous company suggested I had damages that should be put through for an insurance claim, which would be fraudulent.) My roof was fairly new when I purchased my home a few years ago, but if I need repairs or a new roof in the future, my first call will be to Ace.

Workers were awesome. They got my roof done in one day. Excellent work…read more They cleaned up afterwards. The next day you couldn't tell they were here I would highly recommend this company