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Reynoldsburg, OH

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Quality Builders

3.5 (2 reviews)
Open • 9:00 am - 6:00 pm

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3 months ago

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4 years ago

Jeff and Dominic did a fantastic job on our new roof. The roof looks great, and the whole process went smoothly.

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Professional Gutter & Drain - Gutter Guard

Professional Gutter & Drain

(32 reviews)

This morning Cheryl and Nathan visited our home and cleaned our gutters, sealed all drops and…read moremiters (which had not been properly sealed when our house was built) and repositioned our rear downspouts which our exterior house painters left loose and installed backwards with the seems pointing out rather than in towards the exterior walls. Cheryl and Nathan were polite and professional and we are looking forward to enjoying the repairs that they completed.

Updated 10-19-2026:…read more After multiple emails, multiple ignored asks for "please show me what you are claiming" I get a drippingly condescending email from Andrew Johnson. "I hope you are having a wonderful morning! These crisp mornings just brings me to a humbling position. Thank you for outlining your concerns and for your constructive criticism. I appreciate you bringing these issues to my attention." Yes, it only took eight emails, and a threat of looping my lawyer into this to get it resolved. Work? Great. Andrew Johnson? Non-communicative, condescending. Updated 10-05-2026: Was the work completed? No. Did that stop them from filing a lien? Also no. The workers were great - they got in, they did most of the work. But then they missed the higher up gutter and didn't connect it to the lower gutter (something specifically called out on their FIRST VISIT and discussion of work to be done, and a FOLLOW UP EMAIL where they said "yes, we will do that work.") Plain and simple, it's a gamble that you'll get what you paid for, but at this price, I had bigger gutters/downspouts and leaf guards added for less than other companies wanted for just a leaf guard. But the inability to complete the contract and then demand payment when I can't afford a lawyer? Does NOT leave a favorable feeling. Update: so they were paid in full - after the lien was filed, before their work was completed. Now they're demanding $200 extra to remove the lien, saying "it's in the attached invoice" - which it is not. So they filed a lien BEFORE work was completed, they were paid IN FULL before work was completed, and now are hassling me over $200 that they claim is in the "attached invoice" (hint: it is NOT in the invoice!) So - I'm going to say "not worth the hassle" and seek someone else. Maybe I'll get it resolved this year, who knows.

Quality Builders - roofing - Updated October 2026

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