1. The Roof Guys

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Conroe, TX

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The Roof Guys

4.0 (7 reviews)
Open • Open 24 hours
Updated 2 weeks ago

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3 years ago

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8 years ago

No response from anyone since September 2018 about warranty. Some paint is peeling off!

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Exteriors of Texas - Barndominium

Exteriors of Texas

(10 reviews)

In April, my home experienced severe hail damage. As a single female homeowner- It was a very…read morestressful and devastating time. Joshua and Chris inspected my roof the day after I contacted them. They photographed damage and showed me immediately so I would know how severe it was. They walked me through the process of dealing with my homeowner's insurance with kindness, patience, and the utmost professionalism. Every time I had a question- or concern- they were quick to respond, making sure they addressed all my concerns. The quality of roof they replaced my original roof with was 3x as good as my original. They even installed a drip edge ( I think that is what it is called). This was not installed on my original home- but they informed me it is now part of the code. They were not required to do this, but wanted to make the repairs as complete and reliable as possible. Once the roofing process began, they never wavered from their schedule. The products were delivered exactly when they said they would, and the work commenced soon after. The crew was on time, professional, and very quick. Chris was here to oversee the process the entire time, once again patiently answering my questions. After the new roof was on, the clean up process was very thorough! I found nothing left behind. The entire process from product delivery to clean-up took only 2 days! But- the really significant thing I want to impress on anybody looking for a roofing company is that even after the roof was complete- they checked in on me- reassured me they were only a phone call away for any future questions or concerns. This is a true Texas business, with a true Texas spirit to provide the best they can, and they did! I cannot recommend Josh and Chris enough........ If I could give them 10 stars, I would. Thank you Exteriors of Texas for making a terrible situation alot easier to handle!!

One of their salespeople harassed me on the phone just now, trying to get me to agree to a free…read moreroof inspection. I live in the Minneapolis, MN area and told them I had already had my roof done and that I was not interested in it. The salesperson persisted and would not listen to me. Once I confirmed the company name, he said "yes, that's right", then I let him know I was on the do not call list and not interested. He got even more disrespectful and tried to act like I was the unreasonable one. While it is possible that this company is not directly the manager of this salesperson (they may have outsourced it) they do need to better vet their salespeople even if it isn't their own employee regardless. I even went to report the phone number to the FTC and get this, the phone number isn't even registered! That sales guy is using an unregistered phone number... I really EOT sees this and takes this more seriously. I am getting like 12 calls a week still after my roof was done last Fall from an August 11th storm. Again, I am on the Do Not Call list and try to tell every sales person I am not interested right away. They need to train their people better and better vet their people or how they get appointments.

The Roof Guys - roofing - Updated October 2026

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