Katie at USPS is the absolute best. Kind, quick, and knows her stuff! Makes shipping so easy.read more

Where to start? All of that hype about customer service and longevity. I purchased a $3500 electric…read morewheelchair for my husband. They had to order the one we wanted. That was 2 weeks ago. I picked it up less than 24 hrs of being notified it was there. Unfortunately, my husband's health took a critical turn in the past week and he will likely now be bed bound. I contacted the store and informed them of this unexpected turn. I was aware of athe 25% re-stocking fee and was prepared to bite the bullet. Unfortunately, I was told that the 10 day window started when I paid for it despite that window being eaten up waiting for delivery. So too bad so sad- they have my money and I have a wheelchair that no one will ever use. Bet they are looking forward to their next 150 years of taking care of customers. Just don't have an extenuating circumstance.

PAINKILLER OTC This…read moreWalgreens is likely to exacerbate the headache you (probably) already have. My wife chose this drugstore as our primary pharmacy, mainly because it's convenient for us on Lily Cache in Bolingbrook (as a bonus, there's a Buona Beef directly across Weber Rd, so I usually dip in for a sandwich after picking up her prescription). I'd estimate one of us stops here every 3 weeks, so we're fairly frequent flyers. We recently encountered an issue where they processed my wife's prescription incorrectly. Instead of giving her 90 pills for 30 days (@3/day), they gave her 30 pills total believing it to be 1/day. I have to think there are instructions clearly printed on the label--because y'know, MEDICINE--so someone working here wasn't paying attention. After bouncing back and forth with phonecalls, one woman eventually apologized for the oversight of a coworker and vowed to fix it, which they did. Over the last few months my wife's made some friends over in pharmacy pickup, and they've been kind to her and helpful for the most part (excluding the one lady who bungled the 'scrip). I, on the other hand, am given a chilly reception any time I walk in. The associates at checkout barely engage in eye contact or return pleasant small talk, hardly ever doling out a 'thanks' or 'have a nice day'. On the last trip, the guy bagged my snacks and rang me up without saying a word. I might as well be a leper. * TL;DR * Pickup ya meds, grab a snack, and bounce. There's not much else here worth lingering for. It's a shame this Walgreens doesn't have a liquor aisle (wah wah), since a wall fridge with cold beer would've definitely bumped them up a star, at least. The customer service has been generally poor across 5-10 visits; messing up an important prescription for medication seals their lamentable fate.

Sophia needs customer service training NOW If a patient is…read morecalling for their medications, clearly they need their medication. To be rude, snarky and disgusting in the morning because you all failed to order the correct quantity and follow up on any additional quantities that were needing to be ordered is not the fault of the patient. Your job is to order the drugs as needed Ensure that you have enough to fill your orders and update the system so that way your patient can receive them. That is not what is happening that is not acceptable. No one should have to wait 2+ weeks to receive medication. If there was an issue with the manufacturers distribution, some form of communication should've been relate to the patient or you all should've been working with. Your local network of stores to obtain the additional quantities needed to fill these orders. Especially for a restrictive drug. To be so disregarding of the patient's need for their medication and the length of time waiting for medication is just disgusting. If Sophia cannot provide the level of service that is expected from a Walgreens associate then maybe she should not be one.

I have been working with Kwik for several months! Each time I have gone in, they have been…read morewonderful! The Homerglen location is 5 minutes from my house in lemont. The pharmacist is amazing at answering questions, working with variety of my providers, and communicating with me. They make it easy and quick! Even with medication shortages, they have been successful at getting it for me! I highly recommend them. We are lucky to have them in our community! It worth a shot to take a chance on them! A lemont resident! Cristy C!

Pharmacist ensures that customer is satisfied, patiently explains products and has fair business…read morepractices.

Always have what we need, or able to locate it for us. Very kind and patient staff, prices are…read morereasonable.

Excellent customer service. I recommend this pharmacy to family, neighbors, friends, and all!…read more After all, what counts more than being treated very well when your shopping ;0)

Fast, personal service! The pharmacist is knowledgeable, patient and caring. I've been coming to…read morethis pharmacy for years and greatly prefer the personal service you receive here over the bigger chains.

Customer service is horrid. I came in for detergent and stepped up to the counter where there was…read morean employee who looked at me but just ignored me. I waited for an acknowledgment or a simple greeting and nothing. Until another worker said they'll take me in another register. Ridiculous. At this point Walgreens should invest in self checkout lines and cut employees who drag down their customer service scores.

I am giving this Walgreens 5 stars because of Trace. I called, an actual a phone call, and Trace…read moreanswered. I needed a specific item and she was able to get it for me. Back story, I used DoorDash to pick up the item. They could not find it... I called the store, while the shopper was shopping. Trace found the item, that the shopper could not, and brought it to the register. Thank you so much for your help and kindness, Trace.

Needed some "special socks" because I'm special and got a prescription to go here!…read more Friendly staff and my gosh do they sell EVERYTHING medical for home use. Pretty large spot and tons of display items! Takes insurance and was in and out in no time! Masks are still required as of Jan/23 so don't forget yours at home!!

We've been so blessed by being customers here. They are absolutely amazing people…read more They know us by name. They organize my mom's extensive set of medications and make sure there aren't issues and provide monthly packets so we don't have to do the sorting with a jillion pill bottles. They'll call us to remind us about pickups and treat us like old friends when we come into the store. They run a business like those that you see in small towns in old movies. The ones you wish were real. Fantastic people. Worth transferring your business there.

I admit, I have never been to a CVS store prior to this morning. I had received a coupon, for this…read moreparticular medication, from the doctor that was only good at CVS. This was the closest to the office ~ about a 3 minute drive. Granted, I was only here to have a prescription filled, but I found the whole experience rather pleasant. I was greeted as I entered the door and spotted the pharmacy. The pharmacy manager, whose name I cannot remember, quickly came to the window, asked me all the appropriate questions and said it would be about a 20 minute wait. That's fine, I brought reading material. No sooner did I sit down, take a photo, then my name was called. I hadn't even had time to put my phone away. They accepted the coupon and explained how, if need be, I could go about transferring my Rx to a closer CVS. If needed, I might even call my refill into this pharmacy because everything went so smoothly. Yay, I'm a fan.

This place had become incompetent over time with rude technicians. I would not trust this location…read moreanymore with my medications, since there are a ton of other CVS pharmacies out there.

The store was ok not much experience there. BUT THE PHARMACY!!! Horrible horrible service. The tech…read moresaw me waiting in line for 30 minutes! and a new person shows up and "signs in" (which I didn't do because I was not picking up a prescription) and calls him before me. I said absolutely not I've been waiting for 30 minutes. I always get insulin from another Walgreens in Chicago. But the pen needles I get from ANY Walgreens. A pharmacy tech told me it was cheaper than the prescribed ones. And she said she couldn't sell them because they're not allowed. Before this she took ALL my information name dob address phone # when I told her I don't have a prescription to pick up. Very condescending and rude.

Avoid at all costs. Pharmacist is condescending and rude. Manager is so afraid of her he doesn't…read moredo right by the customers even when it is to get a patient what they need. If you get your prescriptions here transfer now. When your ego is worth more than a patients health it's sad. Could you imagine going in for an emergency treatment but not be provided meds until over two days later?!? Great job guys! You took an oath to do no harm. I see the employee gave herself and the pharmacy a 5 star rating on Yelp as well. This is not allowed and I reported her.

Rather convenient nearby grocer. Nothing special though. Prices usually better than Jewel (same…read moredistance for me), but I do hate when they make you buy multiple of something to get a decent price. Jewel way worse on that though too (or to download their app). Normally, I'd give 3 stars, but I'm currently avoiding due to the fact they sold me moldy buns (Dave's). I bought them on November 10th, but the expiration date was 10/31 (which I didn't look at until after I noticed the green bread I was holding and almost bit into). 6 month ban for that. Sickening. Oh, and one more thing, not even any surprise, or even an apology, when I returned them. Just business as usual.

THE OTHER SIDE OF TOWN…read more Sometimes it's nice to venture to the far end of where you live, even if it's just a beer run. Of the two Meijer stores in Bolingbrook, this is the eastern location near I-355 & Boughton Rd. It's off of Janes Ave in the same general vicinity as IHOP, Buffalo Wild Wings, and Discount Tire. The store is laid out in a mirror image of the one I'm used to, so it took me a while to find what I needed. A 12pk of Half Acre Daisy Cutter was marked down to $18 (normally $25) and a 4pk of Stella Artois tallboys was $7, also a very good deal. I only bought booze on this trip, so I can't comment on the quality or availability of produce. The shopping floor seemed clean and well-organized. I made use of the US Bank ATM inside and couldn't help but notice it was much smaller than the behemoth at the Meijer on Weber Rd, AKA Bolingbrook West. I stood there slightly hunched over, punching in my PIN on a keypad that seemed tiny by comparison. Were Derek Zoolander present, he would've said "what is this, a cash machine for ants??" During self-checkout, the guy who came over to scan my ID for the beer waved his badge and was greeted with the classic 21st century nuisance--dude's password had expired! He politely retreated to his master terminal, coming back several minutes later to finish ringing me up. A minor inconvenience, plus I got a decent chuckle out of it. Glad I'm not the only one that happens to. * TL;DR * It's not the one I usually hit up, but Bolingbrook's other Meijer is A-OK. The store was tidy and I found what I needed. Self-checkout took longer than I would've liked, though not a huge issue. I don't imagine I'll come here much in the future as the one on Weber is merely a stone's throw from my house. This strikes me as a decent Meijer servicing the people of eastern Bolingbrook, Woodridge, and Darien.